I contacted them and asked if they could arrange for the mattress to be delivered on 4th August, as it is my daughter’s birthday and I wanted it to arrive in time for her special day. Laiba was very p... Ver más
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Consulta las opiniones de los clientes
Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Ver más
Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Ver más
Had high hopes for the service as appreciated updates the day before and a text to say next drop etc, but I Paid the extra £20 for double bed and mattress to be brought into my flat. Driver buzzed an... Ver más
Información sobre la empresa
Escrito por la empresa
Expert 2 Man Logistics Delivering throughout the UK
Información de contacto
Reino Unido
- premierdeliveries.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Perfect
This is what all delivery companies should aspire to be like.
A telephone number that is answered quickly by a competent human.
Emails sent with delivery date/time.
Able to narrow down the delivery window on the day (obviously pending traffic etc).
Live updates on the day.
Phone you when they are nearing you.
Perfect.
Ridiculous!
DO NOT USE THIS COMPANY!
ITS A SCAM!
They took my money, gave me a delivery date and said I was fifth in line and to be ready for half 6 in the morning!! Called them at 10am as no one had turned up and they said we dont have the product no delivery will take place!! Absolute joke!
Avoid this company!! They just take your money and dont give a product! SCAM!
Very helpful online support from the…
Very helpful online support from the delivery company. Much appreciated, Rodica
Great efficiency
Great efficiency, friendly and helpful. Delivery pending but a simple and effective process so far! thank you Iqra.
So far excellent customer service on…
So far excellent customer service on the phone when arranging a delivery slot. It's appreciated when I work and needed to negotiate delivery on my none working day.
Excellent very helpful and speedy…
Excellent very helpful and speedy response
Delivery driver were excellent
Delivery driver were excellent , there were major renovations going in the block of flats where we live , the lifts took a long time to he free .
Premier Deliveries
Friendly prompt LAIBA was extremely helpful talking through process and dates available to suit.
Sorting my delivery
very helpful agent Iqra who has sorted delivery of my new mattress. She was very polite and was nice to talk too.
DO NOT ORDER FROM ANYWHERE THAT USE…
DO NOT ORDER FROM ANYWHERE THAT USE THIS TRACKING / SHIPPING COMPANY.
They scam people. Update tracking Info and act like it’s been shipped when it hasn’t and I’ve got all the cancellation proof. Won’t let you speak to a manager. Will keep repeating themselves and saying they will sort it and someone will get back to you when they won’t. Ongoing for over a month and now they are saying they aren’t working with the company anymore and can’t update the tracking! Appealing and discouraging and I will be reporting to trading standards and taking this further.

Respuesta de Premierdeliveries
Laiba - what a star
Dealt with a colleague named Laiba who was great in sorting my query out. Saved me alot of issues by rearranging delivery.
With regards to online customer…
With regards to online customer support, Laiba was swift and very helpful
Excellent communication and…
Excellent communication and confirmation of delivery.
Given a convenient time slot.
Super happy
How refreshing to deal with this company! The communication was prompt, professional and human!
We were given a call evening before delivery was due, and it arrived exactly when told by extremely polite, smiling driver, which I haven’t seen in a long time, and mores to the point, super happy with our purchase. Great quality and price, delivered well protected. Thank you 🙏
I am so very happy
I am so very happy. I ordered a lovely looking headboard & Premier Deliveries collected my order for transit to me. I found them to be so customer focused, they rang me to check if a delivery date was acceptable & then kept me fully updated about my delivery. They also provided the best tracking system i have ever seen. When my order arrived two of the nicest, polite & careful men delivered my headboard to me. What a fabulous company, good old fashion courtesy from start to finish. Thank you to those involved; Laiba, Harpreet & the boss Kashif.
Keep away from this company and its…
Keep away from this company and its fake reviews. This is a terrible company and the workers and unprofessional and not to be trusted in anyway. I had a bad experience with this company and do not want anybody else to experience what I experienced from this terrible company. KEEP WAY FROM THIS COMPANY.

Respuesta de Premierdeliveries
Fantastic
Fantastic, efficient service. Especially from Laiba! Thank you so much for your help!
Abdul Rahman was very helpful and…
Abdul Rahman was very helpful and polite and did what I asked with regards to changing my delivery date. Would definitely recommend. Thank you
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