Premium Sound (United Kingdom) Opiniones 

381
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A FABULOUS experience buying from Premium Sound Hi-Fi dealership recently…..Great stuff …! Although unfortunately “DHL” went to deliver the Hi-Fi package to a totally wrong address and I missed o... Ver más

Valorada con 5 estrellas sobre 5

Wow! From start to finish, they have been absolutely amazing! I initially reached out for advice via their WhatsApp, and boy, did they deliver! From recommending the best products for my son,... Ver más

Valorada con 5 estrellas sobre 5

Purchased an item for my Hi-Fi which ended up being faulty. Manufacturer issue. After a phone call to Alex explaining the problem Alex arranged for my item to be collected. I then purchased a similar... Ver más

Valorada con 5 estrellas sobre 5

I had multiple questions on the Rega Planar 3 eco model which Fin and then Alex answered swiftly and with in-depth product knowledge. The turntable arrived quickly, safely and well packaged. Alex has... Ver más

Información sobre la empresa

  1. Tienda de audio para el hogar
  2. también en la categoría
  3. Asesor audiovisual
  4. Proveedor de equipos audiovisuales
  5. Tienda de electrónica
  6. Tienda de equipos de cine en casa
  7. Tienda Hi-Fi

Escrito por la empresa

Premium Sound – Hi-Fi & Home Cinema retail store based in London, United Kingdom. We stock the very best that the world of home audio has to offer.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

381 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(381)

83 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This is my first time purchasing from…

This is my first time purchasing from Premium Sound, I thought I should leave a review to say how happy I am with the service and product I received. The delivery company managed to damage the box so badly in transit that the turntable inside was unusable due to a broken plinth. Alex at Premium Sound was excellent in arranging a replacement, which actually was an improvement on the original item I originally ordered.

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eversolo DMP A8

Premium Sound are extremely helpful and willing to go the extra mile to make sure the customer has the best advice
A very positive experience indeed 👍

2 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Didn’t feel Valued

Didn’t feel like a valued customer. I was dealing with multiple people. Maybe it was because most of the time I was dealing with Premium Sound online?

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Technics 1200g

Premium Sound, the first time I shopped in this store, it was Technics 1200g open box. As they assured me, the turntable was like new with no signs of use. I am currently in the process of setting up the turntable and very happy with the purchase. I recommend this store and I will definitely recommend it to my friends myself. Thank you Premium Sound⭐️⭐️⭐️⭐️⭐️

9 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Charged Twice

Unfortunately I was charged twice as my order was some how duplicated. But I can’t receive a refund till Premium Sound sort it out with Dpd their delivery company. Which there is no time lead on, this has left my account low on funds to pay direct debits etc. Still waiting to hear from someone.

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple and straightforward online…

Simple and straightforward online purchase, despite missing inclusion of the Blue stylus - this was quickly rectified the next day by email informing me that one would be arriving the following day. It was indeed delivered on time. Very happy with the service - from ordering, delivery and customer service. The Technics turntable is superb too!
Thanks Premium Sound!

24 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happily Recommended

I've placed 2 orders with Premium Sound and on both times, I've been very happy. I visited the showroom to buy my DAC in store and again later to audition headphones, which I later bought online. Their staff were very helpful and generous with their time, getting me set up with the kit i requested and giving me space to listen. Both of my orders arrived next day and without issue. Very happy with my new audio gear (Fiio K17 & FT7).

25 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really prompt service

Really prompt service. Ordered a turntable over the bank holiday weekend and it was sent out first thing on Tuesday, arriving on Wednesday. Can't fault their service.

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brand new hifi purchase

I recently purchased 3 items from Premium Sound. The initial purchase was flawless including the very quick delivery with email and phone communication.
Then I realised I had made a mistake! I wanted to return the integrated amp and change it for a pre amp! Again, flawless communication with Fin and the guys I sent the amp back, they very quickly sent me the right one and promptly reimbursed me the difference in price. I am so happy with Fin and the guys for making my hifi buying experience perfect.
If you need hifi buy it from Premium Sound.

30 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Premium Sound, Premium Service !

I wanted to get a nice turntable than the one I had and settled on a Rega Planar 1 because of a review I read but hadn't realised I had ordered the Rega Planar 1 not the Pre-amp version the Planar 1 Plus. Despite my error Premium Sound arranged collection and whilst in transit delivered a new Plus version at just the cost difference. Delivered perfectly first time, no hassle with a return, sorted my mistake at their expense - what more could you ask for from any business !

20 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

PMC PRODIGY 5'S…

The price was excellent for these particular speakers, ex demo but in pristine condition. Delivery was prompt. Very happy with my purchase 👍

7 de agosto de 2025
Opinión espontánea

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