Prepared Hero Opiniones 

Every home should have at least one fire blanket. I have several and I have sent all my kids and siblings one as well. A fire extinguisher is great, but the fire blanket is quick and easy for a stove fire, etc.
I highly recommend Prepared Hero for you safety needs!

After receiving my order of 4 blankets, I noticed a card with them that said scan the QR code to activate. I tried, but nothing happened. Since 3 of the blankets were gifts, I was concerned if they were ready to use. I emailed Prepared Hero twice, 5/4 & 5/7 2026 and never got a reply. Not great customer service.

I received Prepared Hero Fire Spray, Fire Blankets and Fire Gloves. The products are great quality, the prices are great and I have nothing but great things to say about the company. I would highly recommend Prepared Hero to anyone looking to fully be prepared for an unanticipated and unfortunate fire-related event.

FRAUD,SCAM. My 89-year-old mom bought a blanket form them and they automatically entered her into the VIP membership for $29.99 a month. On the replies on the reviews, it says that they offer that at check out as an optional service. I call BS! Mom said that is a total lie! Beside what the heck are they giving you for that $29.99??? They say they have cancelled it and given us a credit. Time will tell. If she doesn't get a credit, we will dispute the charge and shut down that credit card.

Talking with the bank, she noticed the $29.99 charge. The EULA is all a lie!! The Federal Trade Commission Is very interested in every ones theft report. Please write your facts to them as soon as possible. You will like the FTC!! I liked that the VIP is optional but the EULA says it is automatically taken out and it was 5 times without enrolling! So we do not have an option. They even make a note of You better not cancel your card and shut off their money supply. They won't be happy!! I do not want a reply from prepared hero bec they do not know when to stop lieing and trying to look so nice and helpful is a lie. If you were nice and helpful you would not have stolen money and scammed us with your junk that doesn't work. And you never stopped stealing and scamming when you got caught. There prepared hero is using Trustpilot to make themselves look good after soiling themselves. My total is $595.33 send a money order. You better hope no one is injured with your trash you con people into buying. This is the same as the guy collecting credit card numbers from his 22 businesses. Guess where he is!!

Everything I have from Prepared Hero is outstanding.

Well my neighbor brought me a fire blanket over after she had a grease fire in her kitchen. So I thought I would buy my kids and my sister each one for their kitchen too!! I love this idea

Prepared Hero delivered the fire blankets as ordered but continued billing my credit card monthly incorrectly claiming I had subscribed to this unwarranted billing. They refuse to credit my credit card for months of false charges. DO NOT EVER give Prepared Hero your credit card number. This is a scam. I have not used the fire blanket but am highly suspicious of the quality based on this scam.

Update: I reached out to Prepared Hero(PH) as requested. Nothing was resolved. I still say it's a scam. Any reference to continued monthly billing is weasel worded or hidden. PH deceives customers into setting PH up with a monthly income stream in exchange for something of very little value.

I have not honestly had to use the Fire Blanket, so I do not know much about the product itself.

My complaint involves the automatic VIP membership it signs you up for that charges you $29.99/mo. when you purchase product.

It is hidden in the terms and conditions. Stupid me, I had forgotten that I had paid in full for a purchase of 8 blankets back before Christmas. I let these $29.99 charges go on for several months after Christmas thinking I had signed up for a monthly payment plan. I finally called them after 4 mo. and asked why I continued to get charged.

The customer service rep was very pleasant and explained I had signed up for a membership. She said she would cancel my membership but could only reimburse me for one charge, as stated in the terms and conditions. She said the VIP membership gives you a big discount when you return to make more purchases of their products. Who buys this kind of product on a regular basis to recoup that kind of monthly charge. ???? I should have been credited for all 5 charges!

I then took a moment and went to the website to do a mock purchase to find the spot where I would have checked my desire to be a member. There was none, but in the Terms and Conditions it says it automatically signs you up for this and charges will continue until you cancel. I am certain many of us do not read the fine print. I would expect more from this company considering it receives good reviews.

I feel ripped off. I expected more from this company. I should have done my research the first time I saw the charge. My bad. I paid more than double the original price I paid for the blankets.

Buyer Beware !

When I purchased a security pen I received free shipping. What I didn't know was that the free shipping offer enrolled me in their VIP program. After one free month I was charged $32 per month. After 4 months I realized I was being charged a fee. Prepared Hero said their policy was to provide only a one month credit even though I never used the program. I found this shipping offer very deceitful.

UPDATE: The company reached out directly and resolved the issue. The products Ordered were delivered with no issues and are quality products. Because of the prompt fulfillment of my initial order, then the very prompt and personalized attention and resolution of the error, I am changing my rating. Mistakes happen and they stepped up quickly for full resolution.

Ordering was simple, delivery was quick. I hope I never need to use them but I feel safer now. I ordered 8 of them to share with family and friends.

Very good products that you hope you won't have to use fast shipping I highly recommend there products

I had a great customer service experience. I had an instance where I had a subscription start that I didn't want or need. Ben my customer service rep checked out my issue, and took care of it without any problems. He gave me options and allowed me to make the best choice for me. I really appreciated to opportunity to decide how to remedy the situation. By the way your products are outstanding!

It was easy to order the products and they arrived quickly. The fire blankets will keep us prepared in the event of a fire. We gave three as gifts to family. The fire blankets are easier than fire extinguishers for kids to use too. I recommend this product from Prepared Hero.

A professional company. All the products I received were as advertised. And, received promptly.

Product arrived as promised. Easy to hang is=n the right spots. Thank God I have not had to use it!

I made a mistake in thinking it was Canadian dollars when I ordered but it is not. When I contacted Prepared Hero to cancel my order they give me a better deal with a refund for the difference. Product is exactly what I expected and service was excellent.

I purchased a few items for gifts and then realized that I somehow was signed up for a "VIP subscription" without my knowledge that charged my card monthly.