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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been speaking to Dan for over a month now and nothing has ever been too big an ask for him. He has been informative, polite and friendly throughout. I was extremely nervous about going down... Ver más

Valorada con 5 estrellas sobre 5

I opted for Primelifeclinic based on some other reviews, have to say I’m very impressed. The whole process has been courteous and professional. There’s not a lot I can add that hasn’t already been m... Ver más

Valorada con 4 estrellas sobre 5

Started treatment today, so far the team have been brilliant ( Dan ) who is quick to respond has been informative and understanding guiding me through it all. Not been pushed into buying their... Ver más

Valorada con 5 estrellas sobre 5

Everything went smoothly when I transferred from my previous clinic. All consultations have been on time and full information given a nd I've felt listened too. Emails always answered within 24 hours... Ver más

Información sobre la empresa

  1. Clínica
  2. Consultor de salud

Escrito por la empresa

Prime Life Clinic is a UK-based men's health service specialising in evidence-based testosterone replacement therapy (TRT) and hormone optimisation. Our mission is to help men regain energy, confidence, and long-term health through medically supervised treatment delivered by experienced clinicians. We provide a safe, discreet, and convenient online service, allowing patients to access expert medical care from home while receiving comprehensive clinical assessment, personalised treatment plans, and ongoing monitoring. Prime Life Clinic is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. All treatments are prescribed by qualified doctors and supplied by regulated UK pharmacies, ensuring the highest standards of patient safety and clinical governance. At Prime Life Clinic, we believe hormone health plays a vital role in overall wellbeing, and we are committed to delivering responsible, ethical, and patient-focused care.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Top Notch

I have been speaking to Dan for over a month now and nothing has ever been too big an ask for him.
He has been informative, polite and friendly throughout.
I was extremely nervous about going down this route but Dan has been top notch in every discussion we have had.
As such I have started my journey with Prime Life Clinic today and move forward with confidence

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised TRT, done well

I am on relatively low dose TRT, and was a member of one of the larger clinics on a monthly subscription. I did a review of what I what I was paying - and went out searching to see what options were available. I spoke to multiple clinics and ended up having a really long chat with Dan around the approach they took. It quickly became apparent that they could deliver the service applicable to me for much less monthly outgoings - and even when all costs taken together were still much cheaper, as a personalised service rather than the one size fits all serviceI was getting with the previous clinic. I onboarded with them - and had a transfer consultation with Dr Klaus. Can say that I am happy with my move - have since had another long chat with Dan around how they work and can 100 percent say I am happy with the move. Contrary to some of the rhetoric and propaganda put out there regarding smaller clinics - the service I am getting is great. no disrespect to the bigger online clinics - they have their place as a one stop shop - but my package is not much more tailored to my wants and needs. Recommend just giving them a call if you are curious. there endeth the lesson.... ;)

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I opted for Primelifeclinic based on…

I opted for Primelifeclinic based on some other reviews, have to say I’m very impressed. The whole process has been courteous and professional. There’s not a lot I can add that hasn’t already been mentioned, but if this is a journey you are potentially looking into I couldn’t recommend Dan and the team enough.

I am looking forward to continuing with prime life clinic, with a soon approaching 3 month check in.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I couldn't be happy with my experience…

I couldn't be happy with my experience at Prime Life Clinic so far. They have always replied quickly to emails with any questions I have. Dr. Klaus was really informative, thorough, and professional. He made me feel like I was in safe hands and that my health was his number one priority.

I did my coaching session with Dan, and he was excellent. Going into the session, I was excited and a little bit nervous, but he immediately put me at ease. Listening to his experience made me even more excited to be taking the first steps in my own journey. His friendly and positive demeanor made me feel comfortable asking any questions I might have. You can tell he is really passionate about helping other men with their well-being.

I like how the clinic is upfront about its pricing. I haven't experienced any hidden fees, like with some clinics I was looking into. It actually ended up being cheaper than I was initially told, as I think the price of the prescription had dropped since the pricing list was sent to me.

The whole experience has felt more personal than I would imagine it would feel like with one of the bigger companies. I would definitely recommend them to anyone thinking of starting TRT.
Im looking forward to see what the next few months will bring.

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company

I've been with Primelife Clinic for approaching a year now and I really can't fault any of the staff or doctors. They're really responsive and quick to get back to you with any queries you have and are incredibly patient when it comes to explaining everything. I think I may have tested their patience at times trying to understand my prescriptions and options but they've always been great. If you need an appointment with a doctor it's easy, fast and the cost is covered with the monthly fee so no additional, rip-off charges.

They also genuinely care about how much their clients pay for their prescriptions and do their level best to secure good prices. Everything is nice and clear and they're not gouging anyone with random fees on top which is a novelty in this day and age.

As far as the actual treatment goes, I feel great compared to the previous me. I've went from being constantly exhausted, pretty down and lacking in motivation to having loads of energy and generally feeling a lot more positive about life. For an old duffer fast approaching 60, I'm in better shape now than I was in my 30s.

If you're on the fence and suffer from low testosterone, give Prime Life Clinic a go.

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star service

I’m not one for leaving reviews, but after seeing some of the one star comments I felt obligated to… I’ve only recently started my TRT journey and if it wasn’t for the guys at Prime Life i would not of even tried!! Always there to help, always available to answer any questions and the level of service i personally have received has been top draw! If you’re looking for an affordable and engaging company to help you change your life then these guys are truly the ones to try!

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars

The team are always fast to reply and very helpful and answered all my questions. I am very happy with the service I have received.

6 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Clinic..

I can honestly say my experience with PrimeLife has been nothing but positive from the start (currently 6months in with their supportive plan).

From the very first consultation, I felt like I was being listened to — not rushed, not brushed off, but genuinely heard. They also set up an online chat with the doctor, prior to treatment, who takes the time to explain everything clearly, answer questions thoroughly, and make sure you understand the process before moving forward. The decision to go ahead after that became a 'no-brainer'.

What really stands out is that they deliver exactly what they promise. The clinical oversight is real and consistent — not just a one-time appointment and then you’re on your own. Their prescription services and medication management are handled professionally and efficiently, which makes the entire process smooth and stress-free. Everything is clearly communicated, and there are no surprises.

The ongoing treatment monitoring has been especially reassuring. They track progress carefully, check in regularly, and make adjustments when needed to ensure you’re getting the best possible results safely. It feels structured, responsible, and truly patient-focused.

If you’re looking for a TRT clinic that combines professionalism, transparency, and genuine care, PrimeLife absolutely delivers.

I'm a calmer, more focused and have far more energy as a result of signing up with PrimeLife.

Highly recommended.

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best trt clinic

Everything went smoothly when I transferred from my previous clinic. All consultations have been on time and full information given a nd I've felt listened too. Emails always answered within 24 hours and always happy to help. Add that to the prices being less than most other clinics and it's a no brainer to use prime life.

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the service received so…

Very happy with the service received so far.

I had done quite a lot of research prior and decided to contact Prime life

I emailed on the 17th February, they reviewed the blood tests results I already had, answered my questions and scheduled my doctor appointment for the 20th February.

I then had a coaching call with Dan who explained the full injection process and answered all of my questions.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I rarely leave reviews

I rarely leave reviews, but Prime Clinic truly deserves one. Their level of professionalism, patience, and genuine support was outstanding from start to finish. Every email was answered quickly, every call was returned, and no question was treated as silly or unimportant. They took the time to explain everything clearly and made me feel supported and respected throughout the entire process. In a time when good communication is rare, their dedication really stands out. Highly recommended — excellent service and truly caring professionals.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressed with the support and guidance

Very impressed with the support and professionalism from the team at Prime Life so far.

Dan has been particularly helpful, taking the time to explain everything clearly and put my mind at ease without any pressure.

It’s still early days, but I’m already seeing the benefit and would happily recommend them to anyone considering their services.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The process was very simple from start…

The process was very simple from start to finish. Dan and the guys talk you through the whole process and what happens after each part. When I spoke to the doctor he was very good and put things in ways I can understand. When it came to taking my trt Dan was great he talked me through it and answered any question I had however silly it seemed. The aftercare has been great I had a few questions and just emailed and the team emailed back quickly. They have made the whole process very easy and I’m glad I am with the team. They seem to care about my process and results rather than just getting money out of me

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So helpful and supportive

I have just started my TRT journey, The Level of help, interaction, advice from support team has been amazing. They are trying to provide an effective TRT service at sensible prices.
They have made everything understandable, accessible and informative.
They’re great
(I have no association with any of these people, and they’re still great)

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hands Down the Best in Overall Cost & Quality of Care

After doing quite a lot of research I ended up deciding to contact Prime Life Clinic as they seemed to be the best option especially in the 2 most important areas: quality of care and overall cost. After having my initial consultation with Dr Klaus Bruecker to have the Testosterone prescribed, purchased, everything explained to me and any questions I had to be answered and my coaching video call session with Dan Brown where he went over how exactly to decant, prepare and inject the Testosterone as well as also answering any questions I had I can safely say my conclusion of them being the best option was absolutely correct. Everyone I have spoken to so far all seem like they genuinely care and are in it for all the right reasons which is why I'm taking the time to leave this review. Can easily reccomend them to absolutely anyone looking to either start TRT or, like in my case, transfer over from the suboptimal NHS TRT treatment!

22 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prime life experience

Very friendly, helpful, responsive and supportive staff.

Always on hand when you need them highly recommend!

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been genuinely impressed with the…

I've been genuinely impressed with the service so far. The team seem to care about my wellbeing, and are knowledgeable and responsive whenever I have queries - which have been infrequent due to the thorough manner with which they communicate. I'd absolutely recommend Prime Life to people considering TRT.

14 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really expensive.

Really expensive.

Paid £260 for a GP consultation

£59.99 a month got promised test E for £89.99

When I went to order the prescription they turned around and said this would be £100 extra (£189)

You have still have to pay for your own supplies, you have to pay for blood work which isn’t included in the subscription (£135 est)

Been with this company for a couple of months now they still continue to charge me. So far I’ve received no support/ check ins. Phone lines are always dead.

Not sure why I’m paying the £59.99? They seem more interested in the money. I only seem to receive messages about payment several times a day.

Not to mention they keep trying to force another treatment on to me which I’ve refused countless of times.

If you’re looking to start TRT please look elsewhere. I’ve paid a lot of money to this company with nothing to show for it.

24 de diciembre de 2025
Opinión espontánea
Logotipo de Primelifeclinic

Respuesta de Primelifeclinic

Hi Bradley,
Sorry to hear that you are not happy with the pricing structure.
The £259.99 you paid, £199.99 was the 1 hour consultation with our doctor, where he went though your goals, treatment options and a thorough blood review. You paid a £59.99 monthly subscription in advance.
This is the first-year monthly price and includes unlimited doctor’s consultations, full support from out team, who are all on TRT themselves, travel letters, writing to your GP to arrange free blood tests (if they are willing), coaching calls, injection training etc On your second year the price lowers to £49.99.
Medication can be a low as £40 for 4 months supply, depending on medication chosen. So we can be a very cost-effective long-term option.
Yes, you pay for your own supplies, we send links to a wholesaler with suggested quantities for a year’s supply, this works out as a few pounds a month.
You are correct blood testing is not included but we will accept GP results to keep costs down and you can get the required blood test privately if you choose for £70 from some blood labs, we are always happy to advise on the cheapest we are aware of.
I cannot see where we have offered another treatment, we are currently only offering TRT.
We can see our operations manager emailed you several times explaining everything before you posted this review and there has been no voicemail unanswered during our busy Xmas period.
We will get back in touch with you today to see if you want to proceed with treatment. If not we will happily refund your monthly payment.
Regards,
Prime life clinic

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