Even though we are already married, I was quite anxious about this journey. I basically wanted to upgrade my ring to a bigger and more stylish one. After getting in touch with various places, includin... Ver más
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Even though we are already married, I was quite anxious about this journey. I basically wanted to upgrade my ring to a bigger and more stylish one. After getting in touch with various places, includin... Ver más
La empresa ha respondido
5 star service again from Francesco we returned back to him for our wedding bands and he really couldn’t do enough for us. His work is exceptional and customer service is spot on thanks again mate
La empresa ha respondido
I honestly can’t recommend Francesco and the team enough. They went above and beyond from start to finish to make sure I got the right ring, with the alterations and finishing completed to an ex... Ver más
La empresa ha respondido
Fiancee was extremely happy with her bespoke ring, putting together the stones and design, more than was asked. Francesco was patient - as we changed our minds on diamond styles a few times, and was... Ver más
La empresa ha respondido
Primo Diamonds specialises in bespoke engagement rings and personalised diamond guidance. Clients work directly with an independent diamond specialist to explore lab-grown and natural diamonds, understand certification, and design custom pieces. The focus is on clear explanations, transparent pricing, and a relaxed, no-pressure experience throughout the process.
The Record Hall, EC1N 7RJ, London, Reino Unido
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excellent service! was nervous about the speed of getting the ring.. Francesco personally made the whole experience much easier and was very patient with me and supportive, gave me loads of options and even fast tracked my order super quickly!
the actual ring was perfect and really had that personal design feel to it.. the fiance was really happy! :)

Respuesta de Primo Diamonds
Customer service is brilliant and the ring is absolutely perfect!
You won't find a better price, quality and finish of the ring you are looking for anywhere else!
Best decision I made
And I have a very happy fiancé now.

Respuesta de Primo Diamonds
Francesco was extremely helpful and informative, taking the time to answer all my questions and queries. A daunting process simplified.

Respuesta de Primo Diamonds
My ring is absolutely perfect! Frank worked with my partner to create the most perfect engagement ring! 100% recommend!

Respuesta de Primo Diamonds
Very good service and quality
Everything explained
Brilliant

Respuesta de Primo Diamonds
Frank made what I was expecting to be an extremely stressful experience, quite enjoyable. He took the time to explain the 4 c's and played a big part designing a ring that my fiancé loved. Further, relative to what I'd seen elsewhere, Frank offers great value for money without sacrificing on quality. I really couldn't recommend him more.
Luke

Respuesta de Primo Diamonds
I had a vision of what I wanted - but I had a very short time to make it happen. I also didn’t know much about the process of getting an engagement ring. Seemed like a monstrous task, but Francesco made the experience way less stressful. I was happy with the outcome - but more importantly, she was happy.

Respuesta de Primo Diamonds
I couldn’t be happier with both the ring and the service! Francesco made me feel relaxed throughout. It can be quite a daunting experience but Francesco made it seamless and really showed how much he cares. He never pushed me on decisions, he was patient and honest. Huge thanks! I couldn’t recommend more!

Respuesta de Primo Diamonds
Fran and the team were brilliant. What might be a nerve racking experience, the team brought me up to speed in terms of knowledge and options. Communicated perfectly and just an overall really positive and good experience. Thank you.
My fiancé loves the ring!

Respuesta de Primo Diamonds
I bought a lovely diamond from Primo diamonds for my wife's 30th birthday. Frank came with a variety of high quality diamonds that were all within my budget and helped me chose the right one. He subsequently had it set in a pendant and delivered it within the agreed timeframe. I had to adjust the length of the necklace after my wife tried it and Frank was very accomodating. Will definitely be buying from him in the future.

Respuesta de Primo Diamonds

Respuesta de Primo Diamonds
As I had only just started my search, being a novice and not knowing exactly what I wanted meant some jewellers were not interested. However, Francesco talked me through all of the options he didn’t mind that I wasn’t ready to buy a ring there and then he was happy to spend time and talk me through the pros and cons of various diamonds and stones but also the band, I hadn’t even thought about platinum vs silver or gold 🤦🏻♂️ !
Once we worked out a design he visited me near my work to show me some options which was very convenient and at every step of the way kept me informed of timescales which put me at ease.
Cannot recommend Primo Diamonds and their personal tailored service highly enough, she was absolutely delighted with the ring and the whole process was straight forward and stress free 🥳🥰
In the end we went with a Sapphire surrounded by small diamonds, inspired by Princess Diana’s but certainly not as expensive! It is beautiful and we both stare at it every day!

Respuesta de Primo Diamonds
I arranged an appointment with a member of the sales team to discuss my bespoke engagement ring requirements and my whole experience was honestly fantastic. If you are looking for diamond jewellery I cannot recommend Primo Diamonds enough!

Respuesta de Primo Diamonds
10/10 service from start to finish. Really helpful and knowledgeable when finding the right style of ring and diamond cut for me, and they went the extra mile to get the sizing changed and delivered at very little notice. Stunning ring - Would highly recommend Primo!

Respuesta de Primo Diamonds
Absolutely fantastic service, nothing is an issue for Francesco whilst displaying all the patience in the world to ensure you are 100% satisfied with your purchase. A proper diamond geezer 😁

Respuesta de Primo Diamonds
Highly recommended! Francesco was very attentive and gave me some good ideas with a variety of options for my wedding band! To this day, he will contact me on my anniversary! Will be back for my eternity ring 💍

Respuesta de Primo Diamonds
The experience with Primo Diamonds was brilliant. It was an education as well as a service. We started from the ground up, talking about the basics regarding diamonds and slowly worked up towards choosing a ring. I had designs in mind so those were taken into account and the end result is a ring I'm really really happy with.

Respuesta de Primo Diamonds
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