Principal Insurance Opiniones 

3607
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Would I recommend these? Certainly not! I renewed my bike insurance with them. Paid for the policy in full. I sold my bike shortly after the policy started. The policy had run for less than 4 weeks... Ver más

Valorada con 5 estrellas sobre 5

Dear Principal Insurance Team, I wanted to pass along some positive feedback about Queenie. I spoke with her today regarding a mid-term adjustment to my motorcycle insurance policy, and she was gen... Ver más

Valorada con 5 estrellas sobre 5

The service level on the phone when I called in for some clarity before starting a new policy was exceptional

Valorada con 5 estrellas sobre 5

Very helpful with my questions about bike insurance, I was able to decide the best package for my needs

Información sobre la empresa

  1. Centro de atención telefónica

Información proporcionada por diversas fuentes externas

A specialist motor insurance broker founded in 2011. Now over 40,000 people now trust us to insure their story...what's yours?


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,1

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(3607)

295 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

When cancelling my policy due to having…

When cancelling my policy due to having sold the bike my fee was more than the original policy price and when I complained they gave me a supposed discount that never got applied and after several calls I had to pay the full amount because everyone on the phone seems to be illiterate.

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted to add a service onto my…

I wanted to add a service onto my existing premium that is due for renewal. Couldn't have been easier. Done and dusted in about 2 minutes. Not a drama. Dead easy and the best thing ever for me and apologies if you read this and get upset - get over yourself in advance... I got to speak to someone in the UK - no language barriers

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

insurance renewal

I had a great experience dealing with this insurance advisor. He was a lovely lad, really helpful, friendly, and easy to talk to throughout the whole process. He took the time to answer all my questions and made everything simple and straightforward. My enquiry was dealt with professionally and efficiently, and nothing seemed like too much trouble. Excellent customer service – a pleasure to deal with from start to finish. Highly recommended!

23 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have a motorcycle insurance policy

I have a motorcycle insurance policy, the price was competitive, but since then I have found it impossible to contact their customer service number to make changes to my policy.
Today, I'm still in a queue, so far I've been waiting for 40 minutes. This is not the first time this has happened.
Pretty disappointing, will be going elsewhere at renewal.

21 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wanted to charge me and extra £100 on…

Wanted to charge me and extra £100 on top of the full years policy to cancel after only 2 months, clearly a rip-off policy to punish people that want to leave early. It's cheaper to pay for the policy than cancel it mid-term.

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An absolute pleasure to deal with.

An absolute pleasure to deal with.

These guys renewed my faith in Insurance Companies. After being ripped off for an incident that I was admitting too a few years ago, I was told that I didn't need to own up to the incident as there was no claim made, no-one else was involved, and that I was doing myself no favours by admitting to it.

Yet other insurers didn't tell me this and I had been paying way too much for my insurance. Imagine how I felt after being ripped off by the very people (insurance companies) that want us to be honest when declaring insurance issues. I wonder how they treat real crooks?

My annual price has now dropped dramatically. Thank you so much Principal. Top marks to your man on the end of my phone call.

20 de julio de 2026
Opinión espontánea

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