Overall, I'm happy with the console covers. It's definitely an improvement from the original (not sure what Tesla were thinking of when they came up with that). One of my pieces arrived defect... Ver más
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Consulta las opiniones de los clientes
After 10 Months the product was getting worse. First Contact with AI Customer Support was ok. My case was Handed over to the warranty Team 4 weeks ago. No response .. no nothing
Centre console Matt black cover Tesla model 3 Gen 1, although could have been a nicer fit if made a millimetre wider but a what a well made product; looks fantastic. Great customer service.
The most important thing is that every once in a while, an awesome product might have a random defect. As soon as I let them know, the Proleep team jumped at the chance to help me out and sent out a n... Ver más
Información sobre la empresa
Escrito por la empresa
Proleep is a European brand that creates thoughtfully designed accessories that seamlessly fit into the Tesla experience. Our products are made to be simple to install, practical in use, and aligned with Tesla’s minimalist aesthetic.
Información de contacto
Rua da Bela Vista 110 3A, 2825-007, Caparica, Portugal
- support@proleep.com
- proleep.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Parcel arrived timely but tape was not…
Parcel arrived timely but tape was not sufficient to glue. After sending some pictures I received stronger tape which worked.
Unfortunately the parts doesn’t fit very well so if you want a perfect replacement I will not recommend it. I can live with it though..
Good product and item was well packed.
Good product and item was well packed.
Great products…
Centre console Matt black cover Tesla model 3 Gen 1, although could have been a nicer fit if made a millimetre wider but a what a well made product; looks fantastic.
Great customer service.
Great customer service
Great customer service. A product arrived with some damage (presumably from shipping) and the issue was resolved very quickly with good communication from Proleep.
Brilliant product easy to fit looks…
Brilliant product easy to fit looks great
Problem fixed!
I had a problem with my product and send photos and information about the problem. The customer service was super fast to reply and wanted to help me with my problem.
They even responded to me on a weekend! I didn't expect it. Now the problem is fixed and there wasn't any extra payments for me!
Bad tejp. Falls off.
The product looks good. But the tejp included wasnt sticking to the panels.
Even though I added a lot of tejp myself, it doesnt really stay in place. 😒
Driver door doesn’t fit or stay on
Super responsive!
Often experienced same day or next day at the latest responses and felt an eagerness to help.
Great service and product
The product was exactly like advertised and much higher quality than I expected from the price.
I even had a tiny problem of what looked like a production problem in regards to the tape on my product, after contacting support they immediately solved it for me by sending replacement tape.
Teuer und nicht besser als bei Alibaba
Teuer und nicht besser als bei Alibaba. Wollte nach wiederholter Reklamation mein Geld zurück. Taten erst so als ob es kein Problem wäre, am Schluss bekam ich nur einen Gutschein für ihren Shop. Das grenzt an Betrug.

Respuesta de Proleep
Looks good but the double sided tape…
Looks good but the double sided tape inside wasn’t strong enough both ends
Customer service provides no resolution
Raised concerns about product and attempted to contact customer service. When I ask for a refund, I keep getting passed on to the next associate that begins the process all over again. As of now, there has been no resolution. Frustrating.
Very nice and professional team/support.
Stickers come loose
The stickers are not strong, after two days they came loose and I had to remove the panel moldings, I wasted my money

Respuesta de Proleep
Excellent Customer Service
Received the blackout kit but the door panel pieces would not stay on. I sent in a support request and quickly received a response verifying my address and replacement tape is on the way. Excellent customer service.
Thank you.
Great customer service with very quick…
Great customer service with very quick and friendly response. Website was easy to navigate to report any issues.
Great experience
Cessa was great in helping me get my issue resolved. She had a replacement sent out to me within 24 hours. Couldn't be happier with the service I received, and it's great to see the company stand behind their product!
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