Propermusic.com Opiniones 

297
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Ver más

Valorada con 5 estrellas sobre 5

Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de discos
  2. también en la categoría
  3. Servicio de distribución
  4. Tienda de CD
  5. Tienda de música

Escrito por la empresa

Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 66% de las opiniones negativas

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4,7

Todas las opiniones

(297)

188 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What a difference it makes when it's done right

After a very poor recent experience with a similar purchase through a different retailer, what a difference it makes when it's done right. Quick and clear communication right from when I ordered. Then the item was posted the next morning, with full tracking and actually (with notification) arrived a day earlier than initially expected. The box-set arrived in perfect condition.

21 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Fantastic, quick delivery.

I ordered the Ian Hunter boxset and it arrived with me about three days later. Fantastic. Always have a good time with Propermusic. Never have any problems or complaints with them.

15 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Perfectly packaged Ian Hunter Box set.

Perfectly packaged Ian Hunter Box set.
Great price amazing box of music … Quick delivery - all good!

19 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 3 estrellas sobre 5

Shame about the expensive postage charge

I haven't shopped much with "proper music" previously, however I recently found myself placing 2 separate orders in 2 days.
Items purchased were at great prices, all arrived very well packaged, but...
Yes, unfortunately there is a but.
The postage was overpriced, in my opinion, on both occasions.
Apart from that, all else was good.

12 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Hi Stuart, We're very pleased to hear that your goods were delivered safely and quickly and thank you for your feedback. That your delivery experience was very good, is why we use a fully tracked service for Royal Mail and UPS as our courier. The delivery fees that we charge reflect the level of service and providers that we use, especially for high value items and multiple unit orders like your orders were. We're sure you will find our pricing and delivery fees are very fair and competitive when compared with others. We hope that explains our delivery fees and we look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

All round good experience

Fair prices, good communication and super-speedy delivery. A pleasure to order from.

12 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Great service

Great service, great prices & quick delivery - Thank you.

6 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Bought Heart Live at The Royal Albert…

Bought Heart Live at The Royal Albert Hall on coloured double vinyl as a gift for my wife. Amazing album and even more amazing service from Propermusic.com. A great price and delivered quick sticks too! 😍

8 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Fantastic safe packing of a beautiful…

Fantastic safe packing of a beautiful box set. The limited edition box set is the best I have seen, so very happy with the item and shipping.

8 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company
Fast delivery
Brilliant

2 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Second time I’ve ordered from Proper…

Second time I’ve ordered from Proper Music. They have an excellent catalogue of music, wide-ranging, including some very special re-issues and all keenly priced. Delivery is tracked and reasonably swift. Packing is very good. I am very very satisfied and will be ordering again before too long.

2 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Excellent selection with great prices…

Excellent selection with great prices and fast delivery

7 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 4 estrellas sobre 5

Quick service

The box set arrived in fine condition, my only quibble is that I asked for it to be sent after New Year’s Day as I would be away but it arrived before Christmas. Fortunately it was there on my return so no problems.

3 de enero de 2026
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Apologies for the early dispatch and pleased the parcel was delivered OK.

Valorada con 5 estrellas sobre 5

No problems

No problems, box set arrived ahead of estimated time.

29 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Order despatched quickly and well…

Order despatched quickly and well packaged to ensure the safety of an expensive boxed set. Recommended.

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Great service.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Website easy to navigate

Easy to navigate website, find what I wanted and place an order. Item despatched and received surprisingly quickly despite it being the pre-Christmas period. Would definitely use again

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Very prompt delivery (especially at…

Very prompt delivery (especially at Christmas)

It was a last minute present for my wife and arrived well in time before we travelled away for Christmas.

Parcel well packaged to protect the bumps along the way!

It would be nice however to have a tracking number to monitor delivery

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Please select a tracked service when placing nay orders. ALL orders shipped to a UK address are now tracked by default.

Valorada con 5 estrellas sobre 5

As expected

As expected: easy to place the order, reasonable waiting time for a delivery

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Prompt service and delivery

Prompt service and delivery

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Propermusic.com

Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.

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