The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
La empresa ha respondido
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Ver más
La empresa ha respondido
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de discos
- también en la categoría
- Servicio de distribución
- Tienda de CD
- Tienda de música
Escrito por la empresa
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Información de contacto
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Reino Unido
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Excelente
297 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The best of modern music together with…
The best of modern music together with the best of traditional folk. Super site for the discerning music lover. All items safely packed and delivered.
20 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
PERFECT!
The order was promptly delivered on time and as promised. Perfect!
18 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good service from Proper
My previous order had not gone well but I decided to give Proper Music another chance and I’m pleased that I did. The order for 3 items was processed quickly and delivered in full before Xmas which was good.
They are now reinstated to my list of suppliers.
20 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Speedy delivery- brilliant music!
Speedy delivery, right on my doorstep- brilliant music!
16 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Everything arrived on time
Everything arrived on time, well packaged...a perfect service.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Happy customer
Was so pleased to find the music from the Shetland series on CD. It arrived in good time too!
17 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent service yet again
Excellent service yet again. Reliable, well packed LPs and quickly delivered.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Brilliant on all counts.
Fantastic CD that wasn’t available most places, at the best price, sent out within a day or two. Very happy.
18 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
everything was perfect
15 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Quick and easy
Alert to imminent release. Opportunity to pre-order. Simple to use. Prompt delivery (3 days from release).
4 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Respuesta de Propermusic.com
Dear Sir/madam, We're sorry to hear about your poor experience with our customer service dept and sincerely apologise for any delays in responding. We always endeavour to reply to all enquiries as quickly as possible and we have clearly failed in this instance. Please contact our service desk if you require any further assistance and I will ensure we reply promptly.
Great service and experience for CD
CD arrived ahead of schedule. Securely packaged. Great price and now enjoying a much sought after CD to add to my collection! Would definitely recommend this seller/ shop.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
The CD delivered as promised!
The CD I wanted was dispatched to me quickly and efficiently and at a good price!
11 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Packaged perfect condition in its…
Packaged perfect condition in its plastic sleeve, with care. This is a present so don’t know how it sounds. But very happy with process . Thankyou
1 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Quick delivery and no problems
Quick delivery and no problems. That’s what I call quality service,
Many thanks
10 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Always very quick
Always very quick, albums are in good quality.
3 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
One month and waiting. No CD, no info
I ordered a CD on the 13th November and have emailed the company twice: no contact from them and no tracking information.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Dear Richard, We're sorry to hear about the delay with your order and the poor experience with our customer service dept and sincerely apologise for any delays in responding. We always endeavour to reply to all enquiries as quickly as possible and we have clearly failed in this instance. Please contact our service desk if you require any further assistance and I will ensure we reply promptly.
Always excellent service from this…
Always excellent service from this store. Produces records of high quality, easy ordering via the website and prompt delivery, with helpful notifications of progress.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good packaging and prompt delivery.
2 de diciembre de 2025
Opinión espontánea
Respuesta de Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.