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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On 7th Sept I received an email saying my goods had been delivered but they hadn't arrived. I sent a message explaining it was the wrong address, an address that doesn't exist. I emailed Proteckt and... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service. i seen this seller on Facebook marketplace, i was a bit skeptical at first i do not normally buy via Facebook. i had a good conversation with the seller, he assured me was a genuin... Ver más

Valorada con 5 estrellas sobre 5

Took a chance ordering this 'unknown' mask brand & have no regrets. Good value for money & comfortable to wear with adjustable ear loops. Good communication with seller. Many thanks.

Valorada con 5 estrellas sobre 5

I ordered and paid for 2 different types of mask but 2 of the same were delivered. I sent an e mail explaining and immediately a replacement was sent and was told to keep the wrong one anyway. Fantast... Ver más

Información sobre la empresa


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

Good value for money

Took a chance ordering this 'unknown' mask brand & have no regrets. Good value for money & comfortable to wear with adjustable ear loops. Good communication with seller. Many thanks.

28 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad Experience!!

Unfortunately It is really a bad experiance with proteckt. I ordered two masks online, they confirmed the order but asked for 3-5 days delay due to COVID-19.

Today its 11 days and i did not get my order!! Even the tracking number, they sent by email, did not work!! : /

24 de octubre de 2020
Opinión espontánea
Logotipo de proteckt

Respuesta de proteckt

Sorry to hear you are not happy with the service. Your order was placed on 13/10/20 and included items which were on a 5 - 7 working day lead time. It was dispatched on 22/10/20, which was according to schedule. We apologise for the inconvenience caused and have included a 30% off voucher code in your parcel.
Regards,
Proteckt Team

Valorada con 5 estrellas sobre 5

Proteckt - above and beyond!

On 7th Sept I received an email saying my goods had been delivered but they hadn't arrived. I sent a message explaining it was the wrong address, an address that doesn't exist. I emailed Proteckt and explained and got an almost instant reply
Saying my order would be sent again. That was Monday evening and they arrived today (Wednesday). I'm delighted with the quality and, more so, their customer service! Shukriya Javeed. 😊

9 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service.

Fantastic service.
i seen this seller on Facebook marketplace, i was a bit skeptical at first i do not normally buy via Facebook. i had a good conversation with the seller, he assured me was a genuine seller and has just started a new business. i know what its like to start a new business and how hard it can be to gain peoples trust. i was sent an invoice via paypal which was fine as you get buyer protection. order was placed and in a couple of days my delivery arrived. items where as described and much better than my previous supplier. i have just placed another order and will continue to deal with this seller.

6 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and excellent customer service

Great products and excellent customer service. I hope this company grow and prosper - they seem to be doing everything right at the moment. I've just placed my 2nd order with them and I'm sure I'll be back for more.

6 de septiembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Delivery time was brilliant

Delivery time was brilliant. The masks were perfect. One star less is only for fit round the ears - maybe either have some elasticity or adjusters to fit snugly over ears? And maybe more variety of patterns & colours? Other than that I’m satisfied with value for money (the products & postage too)!!! 👍👏🏼

6 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great item

Great item, fast delivery. Very impressed. Would definitely buy again from this seller.

2 de septiembre de 2020
Opinión espontánea

La experiencia Trustpilot

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