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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Been feeding my Main Coon cat Purrform for over a year now. I purchased on recommendation from my daughter and son-in-law, who feed their boy on it as well. He can be fussy, but they both love rabb... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I made my own raw food for my Bengals because the breeder said it was best for them. I added taurine and other vitamins, but a trip to the vet revealed I wasn't adding enough taurine, so I was told to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been feeding Purrform to my cats for many years now, starting with Bella, who’s very sadly no longer with us. We’d tried a variety of different raw cat foods, but she really didn’t take... Ver más

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Valorada con 3 estrellas sobre 5

This company is usually excellent and they provide fab food. On the most recent occasion, however, I appreciate I ordered at one of the hottest times of year, but I don't think there were enough ice p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Animales y mascotas

Información proporcionada por diversas fuentes externas

We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

328 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(328)

131 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Our 2 Siberian/Ragdoll cross kittens…

Our 2 Siberian/Ragdoll cross kittens won’t eat anything else. Great service and great quality.

1 de abril de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for your lovely review!

We’re so pleased to hear your Siberian/Ragdoll cross kittens are enjoying their meals and won’t eat anything else—that’s the best compliment we could ask for 😊🐾

It’s great to know you’re happy with both the quality and the service as well. Thanks again for your support!

Valorada con 5 estrellas sobre 5

Great compnay - No downside!

Have been using Purrform to feed my two cats for eight years now, and there really is no downside.

- Order process is straightforward
- Product is delivered as agreed EVERY TIME
- Product is well packaged, and always frozen on arrival
- On the two occasions I've had to contact customer service, response is near-instant, friendly, courteous and helpful
- The product is good for the cats general health and teeth and best of all, the poo doesn't smell!

Genuinely one of the best companies I've had the pleasure of dealing with - I cannot recommend them highly enough!

25 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for taking the time to leave such a detailed and glowing review! 🌟

We’re thrilled to hear that you’ve been happy feeding your two cats Purrform for the past eight years. It’s wonderful to know that the order process, delivery, and product quality have consistently met your expectations, and that our customer service has been helpful whenever you’ve needed us.

It’s especially rewarding to hear that your cats are thriving, and that the little things—like less odour—make a real difference for you. Reviews like yours mean a lot to our team and inspire us to keep maintaining the high standards we aim for.

Thank you again for your continued support and for recommending us so highly. Your cats are lucky to have someone who cares so much about their health and happiness!

Valorada con 5 estrellas sobre 5

A Glossy Feline

My fussy Siamese enjoys this food and it ensures his coat stays in good condition

21 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much, Sara! We’re thrilled to hear your Siamese is enjoying the meals and that his coat is looking great, that’s exactly what we love to hear!

Valorada con 5 estrellas sobre 5

I am new to raw feeding & Purrform were…

I am new to raw feeding & Purrform were recommended.
The food is excellent quality & is always well packaged & delivered with care.
Thank you.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for your kind review! We’re delighted to hear that you’ve had a positive experience with us, especially as you begin your raw feeding journey. It’s great to know that both the quality of our food and our packaging and delivery have met your expectations. If you ever have any questions or need support along the way, we’re always here to help. Thanks again for choosing Purrform!

Valorada con 5 estrellas sobre 5

Easy web site to reorder

Easy web site to reorder
Our kitten loves this food and the chicken treats go down a treat, our vet said what ever we are feeding Ariel she doing very well on it! Happy

17 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for your lovely review!

We’re delighted to hear that you find our website easy to use for reordering—that’s exactly what we aim for. It’s even better to know that Ariel is enjoying her food!

Hearing that your vet is happy with how well she’s doing really means a lot to us. We’re so pleased to be playing a part in keeping her healthy and happy.

Thanks again for your support!

Valorada con 5 estrellas sobre 5

Delivery was great

Delivery was great - but sadly our cat will simply not eat the food. We have started as suggested with little amounts. We have even mixed it in with his regular wet food, but he simply spits out the raw :-(

16 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you for your review.

We’re really pleased to hear that your delivery experience was a positive one, but we’re sorry that your cat hasn’t taken to the food. We completely understand how disappointing that can be.

It’s great that you’ve already tried introducing it gradually and mixing it with his usual food — sometimes it can take a little longer for cats to adjust to raw, especially if they’re used to wet food.

Of course, we know every cat is different, and raw isn’t always suitable for all. If you’d like any further advice or support with transitioning, please don’t hesitate to get in touch — we’d be very happy to help. 🐾

Valorada con 1 estrellas sobre 5

Sadly my elderly rescue cat did not…

Sadly my elderly rescue cat did not like this product at all. I think it is the fact that it is more of a mousse consistency as the fresh meat one she is currently eating is more chunky maybe?

The product itself is however very satisfying and well packed and presented but I did want a change for her myself. Hey ho, that's cats for you isn't it, fussy little devil's ........Pam Hall and Willow, little black bombay. x

15 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you for taking the time to share your feedback, Pam, and for giving Purrform a try with Willow.

Our recipes are made from ground meat and bone, rather than a mousse-style texture, but we do appreciate that the consistency can be a little different from other raw foods and some cats can take time to adjust. When introducing a new diet, we usually recommend transitioning gradually by mixing the new food with the current one over several days, which can often help with acceptance.

We’re really pleased to hear that you were happy with how the product was packed and presented. If you’d like any advice on transitioning Willow to a new food, please feel free to get in touch with us at support@purrform.co.uk and we’d be very happy to help.

Valorada con 5 estrellas sobre 5

One of my cats has IBD

One of my cats has IBD. The only raw food she will eat is Purrform. She came to me when she was 2 and has always had a problem. She has been having good quality,
grain free cat food but a few months ago I introduced
Purrform and it has made a lot of difference. She is now putting on weight and is much livlier. I am so pleased with Purrform.

14 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for sharing your experience. We’re really pleased to hear that introducing Purrform has made such a positive difference for your cat. It’s wonderful to know she’s gaining weight, feeling livelier, and enjoying her meals.

We understand how challenging it can be when a cat has ongoing digestive issues, so it means a lot to hear that Purrform is the raw food she’s happy to eat. Thank you for trusting us with her diet and for taking the time to leave such a thoughtful review.

Valorada con 5 estrellas sobre 5

Great delivery option from purrform

Great delivery option from purrform. Food always comes frozen, well packed and fresh. My cat loves the rabbit and bone adult best of all, he gorges on it.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for your kind review! We're delighted to hear that you're happy with the delivery and that the food arrives frozen, well packed, and fresh every time.

We really appreciate you taking the time to share your experience and for choosing Purrform for your cat’s meals.

Valorada con 5 estrellas sobre 5

I have a 17 year old rescue foster with…

I have a 17 year old rescue foster with hyperthyroid and suspected ibd. Shes been with me for nearly 12 months. She came with really terrible diarrhea. Vet advised all the gastro diet foods from Hills/Royal Canin etc - nothing worked, still awful for us and for poor Molly. After 3 months we switched to raw. We tried a few different ones but Purrform seems to have done the trick . Molly really loves this product much better than any of the others we have tried. She is a very slow and ponderous eater-going back and forward to her bowl so we have learnt to only put down her food in small amounts but quite often so it does not go 'off'. Recently 'advised' by the vet to get her back onto commercial gastro food for 'safety' reasons-bad bad mistake! Stinky and runny poops from the get go. Never again-back to Purrform for me and Molly. She loves all the rabbit versions but when she goes off them for a while the chicken ones fill the gap. Whilst I am aware it does not suit every cat nor every owner we are both very grateful to Purrform,

12 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for taking the time to share Molly’s story with us. 🐾

It’s wonderful to hear that after such a difficult start, you were able to find something that works for her. Supporting cats with sensitive stomachs can be incredibly challenging, so we’re really pleased that Purrform has helped improve Molly’s digestion and that she’s enjoying her meals — especially the rabbit recipes!

Molly sounds like a very special girl, and it’s lovely to hear how attentive you are to her needs, from adjusting portion sizes to finding flavours she enjoys when her preferences change. Stories like this mean a great deal to us.

Thank you for giving Molly such dedicated care and for trusting Purrform as part of her diet. We’re wishing you both all the very best. 💛

Valorada con 5 estrellas sobre 5

Excellent quality!

Always arrives on time, in good condition. My cats absolutely love it, especially the rabbit! They are full of energy and fit and healthy, fantastic fur, and no stinky poops!

10 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for your wonderful review! 🐾

We’re thrilled to hear that your cats are enjoying their Purrform meals and thriving on the rabbit — it’s fantastic to know they’re full of energy, healthy, and happy. Hearing that they’re fit, have great fur, and no “stinky poops” really makes our day!

We truly appreciate your support and look forward to keeping your furry friends happy and healthy for many more meals to come.

Valorada con 5 estrellas sobre 5

Been using them for 2.5 years and…

Been using them for 2.5 years and always had a great experience. Good quality, timely delivery and prompt customer service.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you for your wonderful review, Henna! ⭐

We’re delighted to hear that you’ve had a great experience with us over the past 2.5 years. It’s fantastic to know that you’re happy with the quality of our products, our delivery service, and the support from our customer service team.

We truly appreciate your continued support and loyalty — it means a lot to us. Thank you for choosing Purrform! 😊

Valorada con 5 estrellas sobre 5

When I call the advisors go above and…

When I call the advisors go above and beyond and feel I have my questions answered

9 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you for your lovely review, Linda! ⭐

We’re so pleased to hear that our advisors have been able to answer your questions and go above and beyond when you call. Providing helpful and supportive service is very important to us, so your kind feedback really means a lot to the whole team.

Thank you for taking the time to share your experience and for supporting Purrform! 😊

Valorada con 5 estrellas sobre 5

Staff very friendly and helped me…

Staff very friendly and helped me getting boxes to my car. 100% positive costumer experience.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you for your wonderful review! We're delighted to hear that our team was friendly and able to help you get your boxes to your car. Providing a positive customer experience is always our goal, so it’s great to know we delivered. We really appreciate your support and look forward to seeing you again soon! 😊

Valorada con 3 estrellas sobre 5

Need to change the courier service.

Can't fault the CS from previous experience and love the products. Ive been a lotal customer for way over 12 months now, but the issue still persists. I never had an issue with my deliveries until you started using Yodel. DPD never let me down. Now I'm still paying £5+ to nominate a day in know ill be in but they never deliver. My most recent delivery was a day late and my current delivery is now a day late too. I've not even had a notification from the courier. Please change back to DPD as default.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you for your continued support and for taking the time to share your feedback. We’re really pleased to hear that you’ve had great experiences with our customer service and that you love our products – your loyalty over the past year truly means a lot to us.

We’re very sorry to hear about the recent issues you’ve experienced with your deliveries. We completely understand how frustrating it must be to pay for a nominated delivery day and then not have your order arrive as expected, especially when you haven’t received updates from the courier.

Your feedback regarding the change from DPD to Yodel is really valuable, and we will make sure this is passed on to the relevant team for review.

Thank you again for your honest feedback and for being a loyal customer — we truly appreciate it. 🙏

Valorada con 5 estrellas sobre 5

Good quality food delivered quickly…

Good quality food delivered quickly exactly as ordered

28 de febrero de 2026
Opinión espontánea
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Respuesta de Purrform

Hi Marla, Thank you so much for your 5-star review!
We’re delighted to hear that you’re happy with the quality of the food and that your order arrived quickly and exactly as expected. Providing reliable service alongside high-quality nutrition is very important to us, so your feedback truly means a lot.

Thank you again for taking the time to share your experience — it’s greatly appreciated. Kind Regards The Purrform Team

Valorada con 5 estrellas sobre 5

Top quality raw cat food

Top quality raw cat food, my bengal has IBS and this food is the best thing to manage her delicate digestive system. She's also the silkiest cat I have ever touched, I credit her Purrform diet for this. I have tried other raw brands and Purrform provides complete raw meals that feel the best quality and stay fresh for the longest time. This is my 6th year as a customer.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Purrform

We’re absolutely delighted to hear that Purrform has made such a positive difference for your Bengal, especially in helping to manage her IBS. Supporting cats with delicate digestive systems is something we care deeply about, so it means the world to know our meals are helping her thrive.

And the silkiest coat ever? We love to hear it! A healthy, glossy coat is often a wonderful sign that a cat is flourishing on a biologically appropriate diet.

It’s also incredibly special to know you’ve been with us for six years. Your loyalty and trust in Purrform truly mean everything to our team. Thank you for choosing us to support your cat’s health year after year.

Valorada con 5 estrellas sobre 5

Excellent Products & Service

Excellent quality raw cat food & my cats love the rabbit & ground bone variety, there’s never any waste. I like the choice option of tubs & pouches.
I also buy the complementary chicken & heart tub as a treat which is also a bit hit with my cats.
Website is easy to navigate & create an order, always quick turnaround from order placement to delivery.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for taking the time to share your feedback!

We’re delighted to hear that your cats are loving the rabbit & ground bone variety — and that there’s never any waste!

We’re pleased that you’ve found our website easy to navigate with a quick turnaround from order to delivery. Providing both quality products and a smooth ordering experience is exactly what we aim for.

Thanks again for your support — it means a lot to us and to our team! 🐾

Valorada con 5 estrellas sobre 5

I tell everyone I know with cats about…

I tell everyone I know with cats about Purrform. It’s completely resolved my cat’s digestive problems. She was so miserable, and had diarrhoea and was vomiting after most meals. I started her on Purrform and within two days she was feeling much better and now she’s absolutely fine. That was five years ago!

26 de febrero de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for sharing this wonderful feedback! We’re absolutely delighted to hear that Purrform has made such a positive difference to your cat’s health and wellbeing. It means the world to us that she’s been happy and thriving for five years — and that you’ve been recommending us to other cat parents too.

Valorada con 5 estrellas sobre 5

5 paws out of 5!

My cats absolutely adore Purrform raw food! They have been eating Purrform since they were kittens and they lick their chops after they've finished their bowls.

I love Purrforms complete ranges especially the pouches. My boys coats are shiny and healthy, and they are full of energy.

The delivery and customer service is also phenomenal - happy mom and happy cats!

Definitely the best raw food for cats!

10 de febrero de 2026
Opinión espontánea
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Respuesta de Purrform

Thank you so much for this wonderful review!

We’re absolutely delighted to hear that your boys have been enjoying Purrform since they were kittens and are still licking their bowls clean — that’s the best compliment we could ask for! 🐾

It’s fantastic to know you’re seeing shiny coats, great energy levels, and thriving health. That’s exactly what we aim for with our complete ranges and pouches.

We’re also so pleased that you’ve had a positive experience with our delivery and customer service team — your kind words truly mean a lot to us.

Happy cats and a happy cat mum make our day! Thank you for being part of the Purrform family. 💛

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