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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hybrid drop black soft touch case, edges already showing some signs of peeling, without even being scraped, scratched or dropped. It showed as early as 9 days (bought the case on June 9, filed an em... Ver más

Valorada con 5 estrellas sobre 5

It fitted the iPhone 7 screen better than others (edge to edge), but doesn't seat on the screen easily - used on a black bordered screen, so now has unsightly bubbles. UPDATE: QDOS saw this com... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Très déçue de la coque. Mon Iphone est tombé au sol avec une coque Hybrid (moins d'un mètre) et toute la vitre arrière s'est brisée. Résultat 200€ de réparations chez Apple malgré un téléphone censé ê... Ver más

Valorada con 1 estrellas sobre 5

Purchased fusion hd for my new iPhone 7 plus and within a week the top corners of the case were splitting. Screen protector also fits poorly and case pushes it off. The phone has been secure and not... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Información proporcionada por diversas fuentes externas

As smartphones get smarter, they become more important to our everyday lives. Here at QDOS, we work to keep your smartphone well protected and looking its best at an affordable price. We aim to come up with new, innovative and original ideas to make sure you’re using your smartphone to its full potential, from smart power products, to innovative case design and super-tough screen protection!


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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2,7

Todas las opiniones

(152)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Avoid it

The guarantee or warranty for replacement is just a lie, even with clear photo of the damage.
Long thread of emails, several times promised to compensate and then just silence. It’s 3 months now since they promised they gonna replace it in a week, yet nothing replaced.

30 de mayo de 2022
Opinión espontánea
Logotipo de QDOS

Respuesta de QDOS

We offer warranty and replacement of our OptiGuard screen protection products to our customers and we have received your warranty claim and processed. Please check your email box and you will find the email we sent to you and what's the next steps.

Understand there should be some delay to process the warranty claim requests and our Customer Service Team try our best to check and process every warranty claim as quick as possible, ensure all customers can get a replacement screen protectors in time.

Valorada con 1 estrellas sobre 5

No response after faulty item delivered

Usually excellent, and beautiful products but be warned: I bought a charger last year which was faulty and I have emailed 9 times since to arrange an exchange. I have been completely ignored - there is no address or telephone contact for them either, so I am completely stuck!

30 de abril de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

I’m on my 3rd Qdos case now

I’m on my 3rd Qdos case now, the first was one that your supposed to block out the view of others. That part worked fine but I have an iPhone 11 Pro Max and it wouldn’t unlock with the face part turned on, I tried everything and it still didn’t work. So I wrote them and they would not replace it for anything, so I ended up throwing it away. Now I have a clear case and it works great, not one issue to report so that is the one to buy and I’ll give them a 10!! To bad customer service didn’t care about the first case enough to replace it, they wanted pictures but of what a normal looking case? So it cost me double the normal price to get one that works like it’s supposed to, customer service was rude to say the least. The 3rd case is made out of total plastic, they should replace that one also as I paid for the ones with the magnets not press together plastic.

27 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Doesn’t work on iPhone 11!!!!

Doesn’t work on iPhone 11!!!! So disappointed. The volume buttons don’t work with this case, and neither does the on/off button. Do not buy!

14 de enero de 2020
Opinión espontánea
Logotipo de QDOS

Respuesta de QDOS

Hello, would you be able to let us know which product this refers to?

Valorada con 3 estrellas sobre 5

Produit moyen pour le prix

Produit moyen pour le prix. Classe et esthétique mais Perte du tactile dans les coins du téléphone, poussières qui rentrent facilement sous le verre (a nettoyer souvent). Contour de la coque en aluminium, joli mais très glissant.

19 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Qdos optiguard - infinity glass iPhone X - develops cracks

Dear Qdos,

I picked up my first infinity case for iPhone from South Africa from a iStore with great anticipation

The installation is sleek and works well. However on my first purchase I noticed that a crack had developed within a few weeks of usage. No drops and no pressure / impact on the case.

Initially since the crack was in the bottom corner, I told myself I could live with that. Then one day I had to open the case to clean it on the inside...oops the crack just became larger and propagated

I thought that maybe this is a manufacturing defect and went back to the istore, however since it was a third party product, they refused to exchange. I wrote to your customer service- there was no response

Still I decided to give you the benefit of doubt and picked up my second case. Using it for last 3 weeks and again the case developed cracks.. once you have a small crack, it just propagates

Trust me - I am not the fidgety type and neither have I dropped my phone...the product is disappointing

I hope someone will contact me to discuss either a refund or replacement of both my cases with cases that won’t crack

At this stage you have a very disappointed customer. Hope to see u resolve this

30 de agosto de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible non-existing service !!!!!

1) Nowhere on your website do you say that the product is manufactured and shipped from China !!!

2) Nowhere on your website to you state that it takes up to 6 months to receive the goods

8 de febrero de 2019
Opinión espontánea
Logotipo de QDOS

Respuesta de QDOS

Hello, we think you may be mis-informed on the delivery of our products. Our products are manufactured in China however they are shipped from the UK and usually take between 3-10 working days to arrive. If you have had a delivery issue with us, please get in contact with our customer service department.

Valorada con 5 estrellas sobre 5

Received my OptiGuard™ Infinity Glass…

Received my OptiGuard™ Infinity Glass for my iPhone XS Max today. Installation was easy and so far I am very happy with the product. A possible problem may be the entry of dust under the glass through the port openings. I am hoping that this does not occur.

5 de febrero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

QDOS OptiGuard Infinity Glass

I purchased a QDOS OptiGuard Infinity Glass for my iPhone XS Max. I am truly disappointed I the product. Dust gets in through the earpiece, speakers and charging holes. This forces you to have to clean the inside of the case. the main weakness being the fact that the inside of the case is easily scratched. I've had it for a week and am looking for a replacement conventional case.

27 de enero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failure to deliver

After ordering a replacement OptiGuard™ Glass Protect with Applicator on 11/27/2018, I have still to receive the product.

Although the replacement is free, i have had to pay GBP 2.99 for the delivery. this i can understand.However, incredibly i have received nothing to date. QDOS has also failed to reply to my email regarding the failure to deliver said product.

Therefore, i can not reccommend.

14 de enero de 2019
Opinión espontánea

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