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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had the best experience. I ordered a loose diamond for my engagement and was in communication with staff during the whole process. The staff are very kind and helpful and the process was very quick... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a blue diamond and had it set for a pendant in less than a week. Great quality and delivered by Special Delivery to my home address.

Valorada con 5 estrellas sobre 5

Daniel was extremely helpful in helping us pick both an engagement ring and our wedding bands. We never felt pressured to make a decision and he always took the time to walk us through the options ava... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My partner and I visited Quality Diamonds to choose our wedding rings, having already had a wonderful experience here when I bought my engagement ring with Paul's help. Coming in person made all t... Ver más

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Información sobre la empresa

  1. Distribuidor de diamantes
  2. Joyero
  3. Diseñador de joyas
  4. Joyería
  5. Servicio de bodas

Escrito por la empresa

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Thank you Paul

I’m into my diamonds and know that it’s more than the 4 C’s..

Love the fact that they show the GIA certificates with all the information required.

Great service and 2 beautiful diamonds delivered on time to enable us to have our daughters earrings made up in for her wedding 👍

Highly recommend! 👌🏼

Will definitely buy from Quality Diamonds again and a big thank you to Paul Sitton.

9 de mayo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful review! We’re delighted to hear that you appreciated the transparency and detail in our diamond listings - it’s great to know it made a difference for you. We're honoured to have played a small part in such a special occasion, we look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

More than 5 Stars!!!

If I could give more than 5 stars I would!! Just the perfect experience start to finish. Guided through amazingly by Daniel Ferragamo as we are complete novices. I honestly left feeling I had the worlds best knowledge of diamonds (second only to Daniel!)

No pressure, no upsell just genuine honest advice. Ring arrive no problem and has even just been dropped back off 2 years later for a resize and to order the wedding bands. Another flawless, see what I did there ;), service from Daniel and wedding bands ordered.

10 de mayo de 2025
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Thank you so much for this amazing review! We're thrilled to hear your experience was so positive from start to finish. Daniel will be over the moon to know his guidance made such a difference, we can't wait to be part of your next special chapter with the wedding bands!

Valorada con 5 estrellas sobre 5

Exchange

Bought a diamond and wasn’t happy with the size, but Lauren was extremely helpful in helping me make my return and placing the order for my new one. No hiccups at all and the quality cannot be faulted.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your feedback! We're sorry the first diamond wasn’t quite right, but we're so glad Lauren was able to assist you smoothly with the return and reorder. We’re thrilled you’re happy with the final result and truly appreciate your kind words about the quality and service!

Valorada con 5 estrellas sobre 5

A Brilliant Online Discovery

A Brilliant Online Discovery – Worth Every Penny!

I’ve bought fine jewelry in Tel Aviv, New York, and London, but never online—so I was understandably cautious. I wanted a beautiful yet secure substitute to wear while traveling, and after a lot of research, I chose Quality Diamonds. I'm so glad I did.

I ordered a solitaire lab diamond ring with an emerald-cut stone set on a platinum band. Not only is it stunning in person—elegant, timeless, and incredibly sparkly—but it was also significantly more affordable than similar pieces I saw from other companies.

The team at Quality Diamonds made the whole process easy and reassuring. Their communication was excellent, answering all my questions promptly and professionally, which made me feel confident every step of the way.

This ring exceeded my expectations in every way. If you're on the fence about ordering online, don’t be—this was a fantastic experience, and I wouldn’t hesitate to recommend them.

23 de abril de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful review! We're thrilled to hear that your first online fine jewellery purchase was such a positive experience, and we're honoured you chose Quality Diamonds. We’re so glad our team helped you feel confident throughout the process, thank you again for your trust and recommendation!

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, really helpful and made the design process easy and enjoyable. Ended up with the perfect engagement ring at a great price. Thank you to the team!

16 de abril de 2025
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Thank you for your lovely review, Toby!

Valorada con 5 estrellas sobre 5

I purchased loose diamonds

I purchased loose diamonds, it has been a great experience. I emailed the customer service several times before I made my final choices and they have been so helpful.
The natural diamond is GIA certified, and the lab is IGI certified.
The website is impeccable, you can reliably choose a diamond with the best quality that suits your budget, by applying filters and comparing stones using the in-depth report available.
I absolutely recommend Quality Diamonds after more than a year of searching and comparing many retailers.

19 de febrero de 2025
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Respuesta de Quality Diamonds

Thank you so much for your thoughtful review! We're delighted to hear that you had such a positive experience and that our team was able to support you throughout your decision-making process. It’s great to know you found our website helpful and transparent, and we're proud to offer certified, high-quality diamonds that meet a range of needs and budgets.

Valorada con 5 estrellas sobre 5

I have never bought a loose diamond before…

I have never bought a loose diamond before and never spent that sort of money on line before so I was a little anxious.
I initially spoke to Paul who walked me through the process and gave me exellent advice he could not have been more helpful or patient.
Needless to say I did buy a stone.
When I needed to check a couple of things I spoke to Daniel and Lauren, both as kind and helpful.
I have returned the stone but ONLY to have it set as they had the perfect style for that stone.
I would have no hesitation in recommending them, lovely diamond, great help and immaculate service.

2 de abril de 2025
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Respuesta de Quality Diamonds

Thank you for your lovely review! We're so glad Paul, Daniel, and Lauren were able to guide you through the process and make you feel comfortable with such an important purchase. It's great to hear you're happy with the diamond and our service!

Valorada con 5 estrellas sobre 5

Couldn’t recommend enough!

We honestly don’t have enough nice words to say about the team at Quality Diamonds.

Engagement ring and wedding rings purchased through Paul. They are so welcoming and have all the time in the world for you.

We are over the moon with our rings and they also repaired an old ring I had for free, their level of customer service is like no other.

We couldn’t recommend them enough.

Thank you for everything so far!

Soph & Brad

8 de marzo de 2025
Opinión espontánea
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Thank you so much, Soph & Brad, for your incredibly kind words! It means the world to us to know you’ve had such a positive experience.

Valorada con 5 estrellas sobre 5

Excellent Service

Numerous purchases. I can now just order my partners jewelry without even visiting the showroom, knowing that I can trust them with th equality they promised!

2 de abril de 2025
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Thank you for your lovely review, Larry!

Valorada con 5 estrellas sobre 5

Can’t recommend more highly - these guys are the best.

Working with quality diamonds to find my partners engagement ring has been such a brilliant experience. Working with Dan has made the whole process really straightforward. Right from the outset Dan guided me through the process of picking out the style and stones with expert precision. We went back to him to get the wedding bands. Couldn’t recommend him enough!

5 de abril de 2025
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Thank you for your wonderful review, William! We're so pleased to hear about your experience with Dan

Valorada con 5 estrellas sobre 5

Daniel was really helpful not only when…

Daniel was really helpful not only when helping me to decide on the perfect engagement ring for my fiancée but also when helping us choose our wedding rings two years on. Great service and reasonable prices!

8 de marzo de 2025
Opinión espontánea
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Thank you for your wonderful review, Olly! We're so pleased to hear about your experiences with QD : )

Valorada con 5 estrellas sobre 5

Amazing service, Beautiful ring

I had a fantastic experience with Quality Diamonds in London. Daniel was incredibly helpful throughout the whole process, professional, patient, and genuinely invested in helping me find the perfect engagement ring. The quality of the diamond is outstanding, the price was very fair, and the service was top-notch from start to finish. Most importantly she said yes! Huge thanks to Daniel and the team, I highly recommend them.

10 de febrero de 2025
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Thank you so much for your kind words! We're thrilled to hear about your positive experience with Daniel and the Quality Diamonds team. Congratulations on your engagement!

Valorada con 5 estrellas sobre 5

Highly recommended

Fantastic experience at Quality Diamonds in Hatton Garden. Daniel's knowledge and patience is second to none. A genuinely lovely guy who took a no pressure approach when helping me choose a diamond and setting, and gave me sound advice throughout the whole process. The ring I received has well and truly exceeded my expectations - beautiful is an understatement! I've been so impressed with the quality and service that I placed a second order. Highly recommended!

18 de marzo de 2025
Opinión espontánea
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Thank you for your wonderful review, Amber! We're so pleased to hear about your experience with Daniel, and of course that you love your ring!

Valorada con 5 estrellas sobre 5

Absolutely incredible service and…

Absolutely incredible service and offerings at Quality Diamonds in London. We bought our engagement ring as well as wedding bands from Daniel. The expertise, help and great pricing cannot be beat. Better than any place on the high street!!

10 de diciembre de 2024
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Thank you for your review, Jasper! We're so pleased to hear about your experience with the QD team

Valorada con 5 estrellas sobre 5

have just collected my beautiful ring…

have just collected my beautiful ring from quality diamonds. We saw Daniel, who was very knowledgeable and explained the process. it was a pleasure from start to finish. we will go back again, and I would recommend Quality Diamonds to anyone who wanted a first-class service and an excellent product.

14 de marzo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your lovely review! We're so pleased to hear about your experience with QD and of course that you love your ring : )

Valorada con 5 estrellas sobre 5

Great experience

My fiancé and I have had great experiences with Daniel. My beautiful engagement ring was purchased from Quality Diamonds I'm so happy with the quality and then we had a subsequent meeting in the autumn, looking at different options for wedding rings. We appreciated Daniel's time and knowledge.

26 de octubre de 2024
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Thank you for your lovely review, Judith!

Valorada con 5 estrellas sobre 5

40th birthday Engagement Ring Upgrade

Great experience! My wife couldn’t believe new beautiful ring engagement ring which she has received so many compliments on.

Paul was amazing to deal with and so helpful! Would highly recommend!

13 de septiembre de 2024
Opinión espontánea
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Thank you for your wonderful review, Darragh!

Valorada con 5 estrellas sobre 5

Bought a Diamond Engagement ring in…

Bought a Diamond Engagement ring in 2015 and one of the claws had slightly bent. I rang the head office and explained the situation and they were really helpful and asked me to either post the ring or make an appointment due to the cost of the ring i went to their Birmingham branch and met Lauren who was really friendly and so helpful.
She said she could sort it and even re sized the ring as it had got a little loose over the years. The ring has just turned up on the date she said it would and looks amazing. All of this was done FOC .
The service and helpfulness has been a joy, when buying over the internet you always worry but i would recommend anyone to give these people a go.
Thanks Lee & Vanda

1 de marzo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your wonderful review, Lee and Vanda! We're so pleased to hear about your experience with Lauren : )

Valorada con 5 estrellas sobre 5

Fantastic experience and support

The service and experience was thoroughly enjoyable with a wide range of stones to review. In a very fast market, Daniel was able to support and provide plenty of options and ideas with his honest opinion. Fantastic company

21 de agosto de 2024
Opinión espontánea
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Thank you for your lovely review!

Valorada con 5 estrellas sobre 5

Amazing service from start

Amazing service from start, throughout and the end. Great communication and and even better ring at the end with amazing support and advice

1 de marzo de 2025
Opinión espontánea
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Thank you for your review!

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