Radius CONNECT24 Opiniones 

724
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The mobile watch has given our family great peace of mind as we can track exactly where mum is on the mobile app and can also see how active she has been with the step counter. Highly recommend. Servi... Ver más

Valorada con 5 estrellas sobre 5

At our initial enquiry the member of staff was very clear and very helpful. The user's experience has being very good - following a fall at home there was an immediate response. I would recommend R... Ver más

Valorada con 3 estrellas sobre 5

8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found the order process straightforward. Delivery of the alarm watch was prompt. It came with easy to understand instructions. My father was able to carry out the test call without difficulty. I ha... Ver más

Información sobre la empresa

  1. Proveedor de equipos de seguridad
  2. Cabina para llamadas de emergencia
  3. Servicios de asistencia médica a domicilio
  4. Ayuda a domicilio
  5. Cuidado de personas mayores
  6. Proveedor de equipos de telecomunicaciones

Escrito por la empresa

Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.

Your call for help, always answered

Escrito por la empresa

Your call for help, always answered
Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

724 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(724)

146 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A Gentleman

A Gentleman, if I remember correctly, called Harry, who was most courteous, friendly, warm , kind and very helpful.
Most efficient and professional

Thankyou

David Jeffrey MBE

13 de febrero de 2025
Valorada con 5 estrellas sobre 5

From a very happy customer

I would highly recommend radius connect24 they are very helpful from the first phone call right though to the test call on the machine everything is so easy and straightforward and no hidden costs

15 de febrero de 2025
Valorada con 5 estrellas sobre 5

peace of mind!…

the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said as I am slightly deaf.The actual packet containing the set up was with me within two days and I found the instructions easy to follow.Within 30 mins everything was set up and I have felt so much easier about things

6 de diciembre de 2024
Valorada con 5 estrellas sobre 5

24 hour Emergency Response only a button push away!

A keenly priced Personal Alarm from a company who isn't out to maximize profit from our older citizens. Just what we wanted for my father-in-law, a 24 hour monitored personal alarm that he can trigger if in any sort of difficulties whilst by himself. On our inaugural 'test' the locally based call handler responded immediately and was very empathetic with a much older senior citizen, reassuring him with her attention to detail and sympathetic clear annunciation. The whole family are very reassured with this provision of a 24 hour monitored personal alarm for the dearly treasured oldest member of our family, knowing that at any time an emergency response to him is only a button push away. The automatic fall detection is also a bonus and real comfort to the family.

31 de enero de 2025
Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. My mum's order arrived quickly and connection instructions were very easy. Extremely reasonably priced as well.

4 de febrero de 2025
Valorada con 5 estrellas sobre 5

Simple set up process and quick…

Simple set up process and quick delivery of the home hub and pendant. Customer services was great when we noticed an issue with the account phone number attached and the issue was sorted straight away. They also made a point of speaking with my dad to welcome him to the service and reassure him that they are always there - I really appreciated that! Thanks

25 de noviembre de 2024
Valorada con 1 estrellas sobre 5

The product didn't work

The product didn't work. A new one has had to be requested.

14 de noviembre de 2024
Logotipo de Radius CONNECT24

Respuesta de Radius CONNECT24

Hi Ruth,

Thank you for your feedback. I’m very sorry to hear that your initial unit didn’t work as expected. As soon as the issue was brought to our attention by your Floating Support Worker on Tuesday, we acted immediately to arrange a replacement.

We’re pleased to confirm that your new equipment is already out for delivery today. We’re confident it will work perfectly for you, but if you experience any issues or need further assistance, please don’t hesitate to contact our technical team directly at 028 9039 7103.

Thank you for bringing this to our attention, and we appreciate your patience while we resolved this for you.

Kind Regards,
Radius Connect 24

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