The mobile watch has given our family great peace of mind as we can track exactly where mum is on the mobile app and can also see how active she has been with the step counter. Highly recommend. Servi... Ver más
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Consulta las opiniones de los clientes
At our initial enquiry the member of staff was very clear and very helpful. The user's experience has being very good - following a fall at home there was an immediate response. I would recommend R... Ver más
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver más
La empresa ha respondido
I found the order process straightforward. Delivery of the alarm watch was prompt. It came with easy to understand instructions. My father was able to carry out the test call without difficulty. I ha... Ver más
Información sobre la empresa
- Proveedor de equipos de seguridad
- Cabina para llamadas de emergencia
- Servicios de asistencia médica a domicilio
- Ayuda a domicilio
- Cuidado de personas mayores
- Proveedor de equipos de telecomunicaciones
Escrito por la empresa
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Escrito por la empresa

- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Información de contacto
3 Redburn Square , BT18 9HZ, Holywood, Reino Unido
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Felt very reassured first time I…
Felt very reassured first time I accidentally used it and it was answered straight away
Very good service and vey helpful
Easy to use app to apply for my item
Easy to use app to apply for my item. Great communication by email.
I would love to give it more stars but…
I would love to give it more stars but it has nt arrived yet, ordered in tues morning, now sunday and still no sign , but i m sure it ll be worth the wait

Respuesta de Radius CONNECT24
Personal Alarm
I was setting this up on behalf of my Mum and received the wrong alarm. My Mum hadn’t returned home from rehab at this stage so it wasn’t the end of the world but if she had have been, she’d have been left with no alarm for a few days. It was registered to someone else. This was quickly resolved however I was told the wrong one would be collected by DPD within a few days and that still hasn’t happened over a week ago. This meant another phone call to radius. The phone lines to Radius do not always have a clear connection for some reason. Everyone was lovely that I spoke too but not the best experience

Respuesta de Radius CONNECT24
Patient in Hospital
Sorry we have not been able to review your product because we have not been able to use it . The patient has been in hospital a few days after we started to use it and he is now going to rehab which means he will not be at home to use it.?
When I had difficulty setting up the…
When I had difficulty setting up the system technical team so supportive and as I am lacking in this department they explained all so simply
I inadvertently set of the alarm and…
I inadvertently set of the alarm and all 3 contacts were contacted.
Quick response
Quick response and understanding that Mum was testing the system. Its reassurance to the rest of the family that she can contact help so quickly if ever needed.
Excellent communication with very…
Excellent communication with very friendly and helpful staff. Very impressed with the people and the product.
Best customer service
Best customer service. Polite, patient, professional advisor. Quick serbice abd dispatch of goods.
This is a great service which gives…
This is a great service which gives peace of mind to the families of vulnerable older people. The kit is very easy to set up and is up and going in minutes. My mother has accidentally hit the button a few times and there's someone calling back instantly. This is very reassuring. Great service, very happy with it
It was prompt and the service was…
It was prompt and the service was explained clearly.
Alarm unit easy to instal and test
The whole process was very easy.
The whole process was very easy.
Ordering was straightforward, delivery was top notch and setting the system up was simple.
I can relax knowing my mum now has this in case she falls and she feels safe having it as well.
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