The mobile watch has given our family great peace of mind as we can track exactly where mum is on the mobile app and can also see how active she has been with the step counter. Highly recommend. Servi... Ver más
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Consulta las opiniones de los clientes
At our initial enquiry the member of staff was very clear and very helpful. The user's experience has being very good - following a fall at home there was an immediate response. I would recommend R... Ver más
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver más
La empresa ha respondido
I found the order process straightforward. Delivery of the alarm watch was prompt. It came with easy to understand instructions. My father was able to carry out the test call without difficulty. I ha... Ver más
Información sobre la empresa
- Proveedor de equipos de seguridad
- Cabina para llamadas de emergencia
- Servicios de asistencia médica a domicilio
- Ayuda a domicilio
- Cuidado de personas mayores
- Proveedor de equipos de telecomunicaciones
Escrito por la empresa
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Escrito por la empresa

- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Información de contacto
3 Redburn Square , BT18 9HZ, Holywood, Reino Unido
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
5 star service
5 star service
When I telephoned phone was answered promptly and staff most helpful to set up my watch. They even rang to see how I was managing new watch z. Hilary Graham
Easy to purchase and set up
Easy to purchase and set up - quick delivery - peace of mind knowing all is in place , thank you
Super company
Super company, who not only have great response to alert calls but also offer personal attention to customer support calls and emails too, asap rather than the dreaded “within 48 hours” we all see far too much of.
I love the PanPan watch, which is easy for me to say as I am a big person who can only wear big watches (I saw a review complaining about the strap being too short but I have it on loosely and there are still 5cm left to go), the technology will get smaller, neater and cheaper.
This service comes at a very reasonable price that includes watch rental (every other service I checked expected you to buy the watch and still charged the same monthly rate or more).
Thank you
Peace of Mind
Peace of mind that my Mother can get help straight away if needed
Helpful phone support.
Well informed staff
Well informed staff, who made the purchase and set up easy
It was easy to order and the service…
It was easy to order and the service was good
Disappointed with panpan.
Bought the service for a year.Recieved and easy to install. Then discovered that it is not waterproof. If cannot be used in the shower then what use is it? It's an area where many elderly people have accidents. Failed to get an invite to the app despite several calls.

Respuesta de Radius CONNECT24
The place to go for excellent service
Any person we spoke to were so friendly and helpful.
The system was so easy to set up and I'm a real technophobe.
It’s only been a couple of months but…
It’s only been a couple of months but so far so great
Very good product from a professional…
Very good product from a professional Northern Irish company. Pleasure to deal with on the phone. Easy to order and quick to arrive. And Simple to set up
Peace of mind
Great peace of mind for myself and my family. Affordable price. Helpful, friendly staff
Straightforward to set up
Straightforward to set up. Product supplied in timely fashion.
Thank you for your service it is life…
Thank you for your service it is life saving. Great company and good customer service.
Very helpful staff
Very helpful staff, which made set up easy and stress free.
Great service
Great service, it’s really given us peace of mind. Important to stress this isn’t just for the elderly, we’re a young family, we use this service to help my partner with seizures and to maintain as much independence as possible. The watch is brilliant, I’m sure in time it will look more stylish, but it’s easy to use, it’s one button to make that call for help, and if for whatever reason you can’t press it, it will detect a fall and automatically ring. It is sensitive (which is a good thing) and if it is about to call and you don’t need it too, you can easily press the button to stop it. The GPS is pretty accurate, it narrows down your search area to a manageable distance, it would be great for people at risk of wandering, providing they don’t take it off. It needs to be charged every few days, but doesn’t take long for full charge, but keep on top of it. The guys at radius are professional, efficient and friendly. Very happy!
More to Come
As I am only with the company a short time , I can only give a short comment. I know that they are on the ball immediately. I have had a couple of power outages and they connected me immediately,they have also tested their equipment.
Easily set up
Easy to set up, great customer service. Having this telecare product will help give me piece of mind.
It is easy to set up and does exactly what it says
I purchased this item for my dad who has had a few falls. It was easy to order and install. No set up few and monthly subscription is less than some of the other companies,and with the same cover. The alarm is frequently test make sure it is still fit for purpose
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