Radius CONNECT24 Opiniones 

724
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The mobile watch has given our family great peace of mind as we can track exactly where mum is on the mobile app and can also see how active she has been with the step counter. Highly recommend. Servi... Ver más

Valorada con 5 estrellas sobre 5

At our initial enquiry the member of staff was very clear and very helpful. The user's experience has being very good - following a fall at home there was an immediate response. I would recommend R... Ver más

Valorada con 3 estrellas sobre 5

8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found the order process straightforward. Delivery of the alarm watch was prompt. It came with easy to understand instructions. My father was able to carry out the test call without difficulty. I ha... Ver más

Información sobre la empresa

  1. Proveedor de equipos de seguridad
  2. Cabina para llamadas de emergencia
  3. Servicios de asistencia médica a domicilio
  4. Ayuda a domicilio
  5. Cuidado de personas mayores
  6. Proveedor de equipos de telecomunicaciones

Escrito por la empresa

Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.

Your call for help, always answered

Escrito por la empresa

Your call for help, always answered
Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

724 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(724)

146 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

It took a long time from phoning and…

It took a long time from phoning and applying for the fall watch to actually receiving it . I got the pendant one first . I sent it back as I hadn't ordered it . It took a long time again to receive the correct item . Now that I have the watch I'm not pleased with it . It is very bulky and it is hard to get my cardigan sleeves over it . I thought it would be flat and the same as my friend's.

13 de agosto de 2025
Logotipo de Radius CONNECT24

Respuesta de Radius CONNECT24

We’re very sorry to hear about the delays you experienced in receiving your fall watch and for the mix-up with the pendant. It looks like there was a warehouse error, and we sincerely apologise for the inconvenience this caused.

We’re also sorry to hear that the design of the watch isn’t what you expected. Your feedback is really important to us, and we’d love the opportunity to make this right for you. Our team will give you a call to discuss alternative straps or a different product that may suit your needs better.

Thank you for taking the time to share your experience – it helps us improve.
Kind Regards,
Roma

Valorada con 5 estrellas sobre 5

Very easy to use website full of…

Very easy to use website full of information and easy to purchase online or a phone call away. Order came quickly, easy to set-up and use. A God send to me. I feel more at ease living alone knowing someone is just a 'button' away for support. Thank you so much for ongoing support and empathy.

1 de julio de 2025
Valorada con 5 estrellas sobre 5

It was great to get my Pan Pan watch …

It was great to get my Pan Pan watch from you recently. Your service is great and you are always on alert when,even when its my mistake, to make contact. This gives me confidence that if I really need you then I will be ok.
I got this watch after a fall.
Anne Hennessy

2 de julio de 2025
Valorada con 5 estrellas sobre 5

Very good service and support team

Our family ordered a personal alarm / sudden falls wristband home/garden monitor for our 90 year old mother, who has some mobility issues.
We chose Radius Connect24 based on recommendations from acquaintances as well as other customer reviews.
The family are very impressed by the range of the wristband and the monitor throughout the house and the garden outside.
The response centre staff have been excellent and it's reassuring to know that there's a monthly test option to provide peace of mind.

28 de julio de 2025
Valorada con 5 estrellas sobre 5

Confidence to live alone

My alarm has given me the confidence to live at home alone following the recent loss of my husband. It also gives my family peace of mind knowing that in an emergency they will be contacted. The service is excellent

11 de agosto de 2025
Valorada con 5 estrellas sobre 5

Quick response

So far so good. We having had to use it yet, but dad keeps setting the alarm off and you always respond very quickly.

2 de julio de 2025
Valorada con 5 estrellas sobre 5

Extremely happy with this service

Getting set up on the Connect24 system was so quick and easy. I arranged it all online and the equipment arrived within a few days. The service is very efficient and the call handlers are all so friendly and helpful, even when just testing the alarm every 6 weeks. I have so much peace of mind knowing that my mum has the emergency button if needed. I can highly recommend Radius Connect24.

28 de julio de 2025

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