I have recently bought tickets and entered two draws. To know that there are weekly draws as well as the big ones is an added bonus. Customer services are fantastic. Knowing I have as good a chance a... Ver más
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Consulta las opiniones de los clientes
The staff I interacted with were amazing a very kind guy called Derrick. He sorted my problem out that I had made and was very emphatic towards me. Really do appreciate the fact that I can communicate... Ver más
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I have been a customer of Raffle House now for a few years.. I think Raffle House stand out from the crowd. Especially as they have a very professional, approachable, receptive and thorough customer... Ver más
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I choose Raffle House for high-end but realistic properties, and a cash alternative so no selling stress. I wanted to up-grade my subscription but the website was unclear about start date and canx of... Ver más
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Información sobre la empresa
- Casa de apuestas
- Servicio de apuestas
- Tienda de juegos
- Vendedor de billetes de lotería
- Agencia de lotería
- Billetes de lotería online
Escrito por la empresa
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 26th Dream Home Draw is live
Escrito por la empresa
- Enter to win this £2.5m Dorset Dream Home
- It's time to win big and give to charity. Dream. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Información de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
4,3
Excelente
6 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Is this just one big scam!
Been entering for over a year, did not win a single thing! As for the ‘free postal entry’, how much of a scam is that? And the winners that are being advertised, all seem to have commonality.
CIVICA…the same organisation that does OMAZE🤔 who are just as bad!
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
Thank you for sharing your feedback; we genuinely understand the frustration of participating over time without a win.
Please be assured that every ticket, including those from free postal entries, has an equal chance of success and is processed with the same validity as paid entries.
Winners are selected by Civica through a verified random process that does not take personal characteristics into account, ensuring a completely fair and unbiased outcome for every draw.
Should you require any further clarification, please do not hesitate to contact us at info@rafflehouse.com, and our team will be happy to assist.
For the very first time I was helped by…
For the very first time I was helped by a service provider. For me raffle house is simply great
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Paul,
Thank you for your feedback.
We’re pleased to hear that your experience with our support team was positive and that you felt properly assisted.
Should you require any assistance in the future, our team is always happy to help.
Fantastic customer service
Very helpful to solve any problems you may have
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Norman,
Thank you for your feedback.
We’re pleased to hear that you found our team helpful. Providing effective and reliable support is very important to us, and we’re always here should you need any assistance in the future.
Taking unauthorised payments
Taking unauthorised payments, haven't been subscribed for years, you've just taken 2 payments from my account
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Hannah,
Thank you for sharing your review.
Please note that all payments processed through our platform are secured by 3D authentication, which requires cardholder authorisation before a transaction can be successfully completed.
To allow us to review this matter in detail and provide appropriate support, please contact our support team at info@rafflehouse.com, and a member of our team will be happy to assist you. If you wish to be refunded, we will of course oblige - we're in the business of keeping our customers happy!
Excellent customer service
Excellent customer service. I had a question and sent an email on a Sunday afternoon. I received a response within a few hours.
11 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Stephen,
Thank you for taking the time to share your experience.
We strive to deliver exceptional customer support, and we’re pleased to hear that this was reflected in the service you received. If you have any questions or require assistance in the future, please don’t hesitate to contact us — our team will be happy to help.
Great communication through whatsapp…
Great communication through whatsapp chat
11 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Giulia,
We’re glad you found our communication through WhatsApp clear and helpful. Should you need any further assistance in the future, we’re always happy to help.
Query answered very promptly
I had a query which was answered very swiftly which I very much appreciated. Even when I asked another question I was promptly responded to.
6 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Anita,
Providing professional customer support is very important to us, and we’re pleased that this was reflected in your experience. Should you require any further assistance in the future, we are always happy to help.
The prizes are amazing and life…
The prizes are amazing and life changing. Each time someone’s life is getting changed. The charity’s that you guys are supporting is appreciated. Hopefully one day my life will be changing like others
6 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Harry,
We’re so pleased to hear you appreciate the prizes and the charities we support. Every draw truly does change a life, and we wish you the very best of luck in our draws!
Dealing with a flesh,& Blood agent
it was easy dealing with a flesh and Blood agent took just a few minutes to guide me to my subscription easily 5stars
5 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Warwick,
We’re glad our team could help you manage your subscription quickly and easily.
If you need any further assistance in the future, we’re always happy to help.
I paid £25 and the tickets were not…
I paid £25 and the tickets were not sent, but should have been straight away. Also they did not get back to me. Supposed to be 24/7. These are scammers
3 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Andrew,
Thank you for taking the time to leave your feedback.
We always aim to send tickets promptly, though occasionally they may land in spam or junk folders.
We can confirm that your tickets have now been sent, and this has also been confirmed via our conversations on WhatsApp.
If you need any further assistance or have any questions, please don’t hesitate to contact us at info@rafflehouse.com — we’re always happy to help.
A good site with lots of useful…
A good site with lots of useful information, and a great review of the prizes we can win in the house competitions. Lovely... always hopeful :)
Well done, guys...
2 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Stephen,
Thank you for your lovely review!
We’re really pleased to hear you find the site informative and enjoy our prizes.
We wish you the very best of luck in the draws!
Their Customer Service - brilliant!
Their Customer Service is brilliant! I am relatively new to Raffle House and had a query with regard to my subscription. They not only came back to me quickly, but answered my query with a full explaination. Very satisfied customer!
1 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Steve,
Thank you very much for your kind review!
We’re delighted to hear you had a positive experience with our customer service. We always aim to provide quick and highly professional customer service, and it’s great to know this came through.
If you need any further assistance in the future, please don’t hesitate to reach out; we’re always happy to help.
Amazing houses … you gotta be in it to…
Amazing houses … you gotta be in it to win it. Great charities too 🙏
31 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Martin,
Thank you for your wonderful review. We truly appreciate your kind words about our Dream Homes and the charities we work with.
We wish you the very best of luck in the upcoming draws!
Amazing Outcome To My Query THANK YOU
Despite myself making a huge mistake by not clicking on the correct link Raffle House very kindly honoured what I thought I had purchased which is amazing of them as they were under no obligation whatsoever to do so .. THANK YOU
31 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Annie,
We’re delighted to hear that we were able to get your issue resolved. We wish you the very best of luck in the draw!
If you ever need any assistance, we’re always happy to help.
Speedy response to an enquiry
Speedy response to an enquiry. Really helpful, Thanks Raffle House! I’m so looking forward to the draw as this would mean the world to me and my family.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Emma,
We’re delighted to hear that you found our response helpful. We wish you the very best of luck in the draw!
If you ever need any assistance, we’re always happy to help.
No questions why I had cancelled my…
No questions why I had cancelled my subscription. They were so lovely.
30 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Rosemarie,
Thank you for your kind words. We’re glad to hear you had a positive experience with our team.
We hope to see you back soon, and if you ever need any assistance in the future, we’re always happy to help.
I needed help, They resolved quickly, no fuss.
I needed help, but didn't know how to reach out. I went on line and easily found the information. There was a chat 24/7 as much as allowed by law 🙂. So I clicked and whatsapped them. It was late evening in uk. Not expecting an
answer so soon. (Between Christmas and New Year is always a bad time for customer service in my experience). They answed, and resolved, my help by next morning. No fuss. Hugely impressed. Thank you
30 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Lynne,
Thank you for sharing your experience. Providing quick and efficient support, even during the busy holiday period, is exactly what we aim to do. We’re glad to hear you had a positive experience with our team and that your issue was resolved smoothly.
If you ever need any assistance in the future, we’re always happy to help.
Absolutely Fantastically Sensational
Absolutely Fantastically Sensational; Forwardly Securing my Place in the Awesome Competitions with Secure Reliable Friendly Peace of Mind Transactions, Recieving Tickets whilst Supporting Charities You Love. It's Thrilling to give back and Play Mind Blowing, Breath-Taking, Life Changing Prizes; Highly Recommending Friends & Family. Absolutely Love it! Love it! Love it! Good Luck! & Thank You!
26 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Jamaal,
We’re thrilled to hear that you’re enjoying the competitions, supporting your favourite charities, and having a positive experience. Your enthusiasm and recommendation mean a lot!
We wish you the very best of luck in all the draws, and if you ever need any assistance, we’re always happy to help.
Would be lovely to win one of these…
Would be lovely to win one of these houses and they all look wonderful . My only issue is as a pensioner to get the discount they take you thro all these stages and once you get the code there's no way to go back and insert said code , you just go around in circles ,as they take you to too many links, maybe verify ages when you subscribe to make it work or easier . Otherwise i am a dreamer ;) ( edited )Thank you for looking into it .
29 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Stephen,
Thank you for your feedback, and we’re sorry for the inconvenience you experienced when trying to apply the discount. We appreciate you bringing this to our attention and will share this with our team to help improve the process.
If you’d like further assistance, please don’t hesitate to contact us at info@rafflehouse.com
— we’ll be happy to help.
We wish you the very best of luck in the draws.
I was anxious about my subscription
I was anxious about my subscription, but they sorted it out very quickly for me . Quick fix for them and no hassle for me
28 de diciembre de 2025
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Diane, thank you for sharing your experience!
We’re glad we could resolve your subscription concerns quickly and hassle-free.
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