It is easy to easy to enter but recently there has been some postings on the internet that the prizes are often substantially less than advertised which is a bit concerning. Also at a time when housin... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Offering a range of prizes that keep getting bigger and better, from dream homes and cash alternatives to luxury cars. On top of fair entry options and great odds, knowing that a portion of the entr... Ver más
La empresa ha respondido
With Raffle house if enter early you have chance of more prices plus as well you can always take the money instead, which is brilliant. I just hope to win which will be life changing for me
La empresa ha respondido
I get overwhelmed with emails and the tickets give squat in return. I will most probably continue until Xmas and then stop. Too expensive error for nothing
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 27th Dream Home Draw is live
Escrito por la empresa
- Enter to win this £2m Cheshire Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Información de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
Información importante
4,3
Excelente
6 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
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Con merchants
I tried to cancel my subscription both by email and phone without success, this is a con market place do not have anything to do with it,
5 de marzo de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Barbara,
We’re really sorry to hear about your experience, and we sincerely apologize for the delay in responding to your emails.
At Raffle House, we aim to provide prompt and helpful support at all times, and we’re sorry that on this occasion we haven’t met that standard. Our team is currently working through enquiries and will be responding to you as soon as possible.
In the meantime, please note that you can cancel your subscription directly through your account at any time. Simply log in to your profile, navigate to the “My Subscriptions” tab, and follow the cancellation steps there. This will stop any future payments immediately.
Additionally, we will of course refund any payments that have been taken for the upcoming draw.
We appreciate you bringing this to our attention and apologize again for the frustration caused. If there’s anything further we can do to assist, please don’t hesitate to reach out to us via info@rafflehouse.com.
I dream a dream....
I dream a dream....
I love to buy a ticket for a multi-million pound house draw a few times a year. I can take a house tour, examine the floor plans and the aerial shots and carry on dreaming. I can also select my favourite charity.
I chose the Raffle House draw over the other house draw because I can opt out of all publicity, unlike the other draw. I have stopped playing the lottery after the upgrade made playing more difficult so I have just bought tickets for the next house draw.
Fingers crosses X
3 de marzo de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Phil,
Thank you so much for your wonderful 5-star review 😊
We love that you enjoy exploring the house tours and dreaming along with us. That is all part of the excitement! It is also great to hear that our no-publicity option and choice of charity make a difference to you.
Thanks again for choosing Raffle House. We will keep our fingers crossed for you 🤞✨
Do not trust Raffle House
Do not trust this organisation. I have sent numerous emails instructing them to cancel my subscription. They have just ignored them and continue to take money.
2 de marzo de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Ali,
We’re really sorry to hear about your experience, and we sincerely apologize for the delay in responding to your emails.
At Raffle House, we aim to provide prompt and helpful support at all times, and we’re sorry that on this occasion we haven’t met that standard. Our team is currently working through enquiries and will be responding to you as soon as possible.
In the meantime, please note that you can cancel your subscription directly through your account at any time. Simply log in to your profile, navigate to the “My Subscriptions” tab, and follow the cancellation steps there. This will stop any future payments immediately.
Additionally, we will of course refund any payments that have been taken for the upcoming draw.
We appreciate you bringing this to our attention and apologize again for the frustration caused. If there’s anything further we can do to assist, please don’t hesitate to reach out to us via info@rafflehouse.com.
Respuesta de Raffle House Ltd.
Hi Aneta,
Thank you for your review!
We’re thrilled to hear you’re happy with your experience.
If you ever need any assistance, we’re always here to help.
Deceptive my letter to Raffle house…
Deceptive my letter to Raffle house Below
Subject: Formal Dispute, Cancellation and Demand for Refund
Dear Sir/Madam,
I am writing to formally dispute an unauthorised charge of an extra £10 and to demand immediate refund of it
On 28/02/2026, I signed up to Raffle House for a single payment of £10. However, I have discovered that £20 was taken from my account instead. I authorised only one payment of £10. I did not authorise any additional or increased payment. Any recurring payments were only authorised to be taken at the same time each month If your records suggest otherwise, please provide clear evidence of my explicit consent.
I have attempted to contact your company via the email address listed on your website and received a response from desk-mailer.zohodesk.eu indicating that your support team is based overseas. I also attempted to call 07459 071066, which is registered to Lycamobile; however, the voicemail was full and no assistance was available and obviously overseas
The manner in which this payment has been processed raises serious concerns regarding deceptive and misleading practices.
Therefore:
1. I only authorise payments to be taken on the 28th of each month further payments from my card or bank account.
2. I demand a full refund of the unauthorised £10 charge.
3. I require written confirmation within 7 days that my demands have been met
If this matter is not resolved promptly, I will pursue recovery of the funds through my bank via chargeback and will report the matter to the relevant regulatory authorities and internet forums
I look forward to your urgent confirmation.
1 de marzo de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi,
Thank you for your review, and please accept our apologies for the delayed email response —we’re happy to clarify this for you.
Our subscriptions renew on the 1st of each month in line with our competition schedule. This ensures that all active subscribers have their tickets included in that month’s draws.
As your subscription started on 28th February, the renewal was processed on 1st March, which explains the charge on your account. Following this renewal, your tickets were automatically included in the £60k Land Rover Defender Early Bird draw, which closes on 31st March.
To assist you further as a matter of urgency, please contact us at info@rafflehouse.com with your account details, and a member of our team will be happy to help. If you would like a refund for the renewal, please let us know and we’ll be happy to process this for you promptly.
Very helpful dealing with my enquiry.
Very helpful dealing with my enquiry.
18 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Isabel,
We’re delighted we could help with your enquiry — our team is always here if you need anything.
Very helpful.
20 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
Thank you so much for your review!
We’re really glad to hear that you received the help you needed.
If you ever need any further assistance in the future, please don’t hesitate to reach out. We’re always happy to help!
Police say if you think this Company is a scam contact Action Fraud!!
I had a reply back from Raffle house. They said been going since 2017. longer than Omaze.
They also said to look at the website and I had already done that some time ago and could not find out what I wanted to know. Who are the list of Charities they support for starters? when you go on Companies house not a lot there but if I want to find out about a company that's where to look. I will be heading back there. If anyone feels they have been scammed by this company the Police said please put a note on this site to say contact ACTION FRAUD and they would like to hear from you. So suggest if this company is legit it has nothing to worry about. I always look at the one star reviews to find out what a company is really like. I have run local community and worked with council and police on issues and we were primed up for info on the latest scams. Raffles house needs to be more transparent in its dealings.
26 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Suzi,
Thank you for taking the time to share your concerns again. We genuinely understand that when it comes to competitions, subscriptions, and charitable donations, transparency is incredibly important.
Firstly, regarding the charities we support, you can view the full and up-to-date list of our charity partners here: https://rafflehouse.com/charity-raffle
In terms of legitimacy, Raffle House has been operating since 2017 as a UK-registered company. We fully appreciate that people may check Companies House, and we welcome that — transparency matters. We operate within UK competition laws and apply strict payment security measures. All transactions are processed through secure payment gateways and require 3D Secure (3DS) authentication, meaning customers must actively authorise the payment with their bank before it can be completed.
Concerning comments about unauthorised payments, we take any such claims extremely seriously and address all customer queries promptly via our WhatsApp support channel and by email at info@rafflehouse.com.
Should you require any further clarification, please do not hesitate to contact us directly at info@rafflehouse.com, and we will be happy to help further.
I only give one star because nothing…
I only give one star because nothing less works.
The constant inundation of my inbox with stupid ads is driving me nuts!very time I look at Nextdoor site, every third item is an ad for Raffle House. It's too much.
26 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Mrs. Melva,
Thank you for your review.
We sincerely apologize for the inconvenience caused by the promotional emails. Please be assured that we take our customers’ personal preferences very seriously. You may unsubscribe from our promotional communications at any time using the “unsubscribe” link provided in any of our emails.
We would greatly appreciate any additional insight into what didn't work for you. Please feel free to contact us directly at info@rafflehouse.com, and our team will be pleased to assist you further.
Once you have reviewed this information, we would greatly appreciate you considering updating your review, as it may not fully reflect how our competitions operate.
Very fast response
Very fast response. Customer service is good. I took off 1 star because it's very ti find on website when you enter these draws when the draw is or closing date it should say above the promotion so everyone knows.
25 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Dermot,
Thank you for your review! We’re pleased our team could provide a quick response. We also appreciate your note about draw dates—your feedback helps us make the site clearer and easier to use for everyone.
Excellent customer service
I have been a subscriber for a long time, but some months I like to give extra help and improve my chances. I received an email with a code for extra tickets for the next purchase, saying it could be used with no minimum, but at checkout, it was asking for a minimum purchase amount to receive the tickets. I sent an email to the customer service about the discrepancy and they were very quick to solve the issue. This really increases the credibility of the website.
Thank you for helping everyone, Raffe House. It is appreciated.
Thank you also, Kathie, for the excellent customer service.
25 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Jana,
Thank you so much for your thoughtful review! We’re delighted to hear that Kathie could help and that your experience reinforced your confidence in Raffle House. Your continued support and kind words mean the world to us.
Raffle House’s Contributing Campaigns
Am a fairly recent participant in Raffle House’s valuable Contributing Campaigns for specifically profiled needs.
The meaningful combined incentive instruments enticing to well achieve all round beneficial results.
Michael Elie Arwas - 24.2.2026
23 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Michael,
Thank you for your review.
We’re delighted to hear that you’ve found our Contributing Campaigns meaningful and valuable. We aim to create opportunities that are both exciting for participants and beneficial for the causes we support.
We appreciate your feedback and wish you the best of luck in the draws. Should you require any assistance at any time, please don’t hesitate to get in touch. We are always happy to help.
Very helpful when I had a query
Very helpful when I had a query. I like the fact there is a phone number and email options.
24 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Michaela,
Thank you for your review.
We’re delighted to hear that you found our support helpful. We aim to provide exceptional support to all our customers, and we’re glad this was reflected in your experience.
We wish you the best of luck in the draws, and should you require any further assistance in the future, please don’t hesitate to get in touch. We are always happy to help!
The response was quick and positive.
23 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Trevor,
Thank you for your feedback! We’re delighted our response was both quick and positive. Your kind words mean a lot to the team.
I had a problem with my app and they…
I had a problem with my app and they respond straight away and resolved
21 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Mr Palmer,
We’re glad to hear that our team was able to respond straight away and resolve the issue with your app. Providing fast and effective support is always our goal.
We really appreciate your feedback!
I agree with Suzie …it is suspicious…
I agree with Suzie …it is suspicious indeed. first time I tried ..and I was charged Double 2x£10…for the draw I chos. Then no signs of my Tickets…then I press Ticket and to my horror more Money is being asked ..Charity choices and more Promos…i thought this is not the same as on TV ad and came to think it is not legit …
I contacted PayPal and saw 2 Transactions…as always PayPal is attentive and gave prompt action !
I will never again believe what is sooo good on TV ad…let it be a lesson to others…my first n last experience was worrying if not frightening…it was only £20 but it did have a huge lesson…thank you Pay PAL…and no Tickets received from this OhMaze 😢
22 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Coco,
Thank you for your review.
Please note that tickets are automatically awarded to your account immediately following a purchase and can be found under the “My Tickets” section.
If you have any difficulty accessing your account or tickets, please let us know, and we will be happy to assist you.
To help us review your payment and provide further guidance, please contact us directly at info@rafflehouse.com with your account details, and we will provide the necessary support.
Prompt action to resolve the issue was…
Prompt action to resolve the issue was really very satisfying
21 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
We’re really pleased to hear that you were satisfied with how quickly the issue was resolved. Providing prompt and effective support is very important to us.
We truly appreciate you taking the time to share your experience.
I personally think that Raffle House…
I personally think that Raffle House provides a great service. A very easy to navigate website. A very good generous discount for seniors which makes it even more affordable. And better than other similar raffle companies. Raffle House could make wishes come true.
21 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Shaz,
We’re delighted to hear that you’re enjoying the experience on our website and that the seniors discount is making things even more accessible. Making our raffles affordable and easy to take part in is something we really care about.
Your kind words truly mean a lot to us. Wishing you the very best of luck in the draws!
very swift prompt professional response…
very swift prompt professional response to my queries, very helpful and friendly, wish all customer services were like this, thank you Raffle House, regards Jayson
19 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Jayson,
Thank you for the fantastic review!
We’re so pleased to hear you found our response swift, professional, and friendly. That’s exactly the level of service we strive to provide, so your feedback truly means a lot to the whole team.
We really appreciate your support and kind words.
Why isn't there a single entry?
18 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi John,
Thank you for your review.
Please note that we do offer single purchase options, and customers are not required to commit to a subscription to be entered.
To proceed with a single purchase, you must select “Single Purchase” before choosing your entries.
Once you have had the opportunity to review our single-purchase option, we would appreciate it if you would consider updating your review, as it may not fully reflect how our purchase options operate.
Should you require any assistance, please contact our team at info@rafflehouse.com, and we will be pleased to help.
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