It is easy to easy to enter but recently there has been some postings on the internet that the prizes are often substantially less than advertised which is a bit concerning. Also at a time when housin... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Offering a range of prizes that keep getting bigger and better, from dream homes and cash alternatives to luxury cars. On top of fair entry options and great odds, knowing that a portion of the entr... Ver más
La empresa ha respondido
With Raffle house if enter early you have chance of more prices plus as well you can always take the money instead, which is brilliant. I just hope to win which will be life changing for me
La empresa ha respondido
I get overwhelmed with emails and the tickets give squat in return. I will most probably continue until Xmas and then stop. Too expensive error for nothing
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 27th Dream Home Draw is live
Escrito por la empresa
- Enter to win this £2m Cheshire Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Información de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
Información importante
4,3
Excelente
6 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick
Quick, efficient and helpful replies to my query. The way life used to be.
Thank you Kathie.
18 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Barry,
Thank you for the fantastic 5-star review! ⭐
We’re so pleased you found our support quick, efficient and helpful. That’s exactly how it should be. I’ll be sure to pass your kind words on to Kathie.
We really appreciate your support!
Great Customer Service via WhatsApp
I choose Raffle House for high-end but realistic properties, and a cash alternative so no selling stress. I wanted to up-grade my subscription but the website was unclear about start date and canx of current subs. A query on WhatApp was met with a rapid response and after I'd upgraded follow-up ensured I was being charged correctly. Good customer service.
18 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi John,
Thank you for your review.
We’re delighted to hear that you were pleased with our customer service. We aim to provide exceptional support to all our customers, and we’re happy that this was reflected in your experience.
You are absolutely right! Our prizes come with a 100% tax-free cash alternative, so you do not have to worry about relocating once you win. We wish you the best of luck in the draws.
Should you require any further assistance in the future, please don’t hesitate to reach out, and we will be happy to help.
Customer services are on the ball!
I had managed to sign myself up to two different subscriptions under two different emails.
In no time, customer services had sorted it for me and cancelled the account that I couldn't remember I had.
Back to keeping my fingers crossed again now.
11 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Justine,
We’re pleased to hear that our customer service team was able to resolve the duplicate subscription quickly and efficiently for you.
We always aim to make the process as smooth
as possible, and we’re glad we could assist. If you ever need any further help, please don’t hesitate to get in touch — we’re always happy to support you.
Wishing you the very best of luck in the draw!
Inundated with unwanted
Inundated with unwanted, unasked for emails despite unsubscribing,sorry I ever come across this aggressive shower.
I have now had further email from both them and trust pilot asking for more information and requesting my contact details, please stop.
14 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Harry,
Thank you for your review. We are sorry to hear of your experience.
We take marketing preferences seriously. All marketing emails from Raffle House include an unsubscribe link, which can be used at any time to opt out of future communications.
Should you require any assistance, please contact us at info@rafflehouse.com, and a member of our team will be happy to help.
i needed some help with a payment…
i needed some help with a payment update & I contacted Raffle house by whatsapp, someone got back to me within 5 minutes & was able to guide me through the process,
first class service
12 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi J Moorhead,
We are delighted to hear that our team was able to assist you promptly and guide you through the payment process.
Delivering excellent support is our goal, and we are delighted to hear that it was reflected in your experience. If you need any assistance in the future, we are always happy to help.
Great communication
I sent a message to customer service as I could no longer see my entries on my account. Kathie replied in no time giving me prompts which didn't work. I replied back and again they replied quickly to look into it and try a few more things. This morning I can access my entries. Whoop. Well done 👏 customer service support excellent. Thanks Kathie 😊
10 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Barbara,
Thank you so much for sharing your experience! We’re delighted to hear that Kathie was able to assist you and that you can now access your tickets.
We really appreciate your kind words and are thrilled that our customer service could make things right for you. We’ll be sure to pass your thanks on to Kathie!
Thanks again for your support and for being part of Raffle House.
Great job helping company
Great job helping company help me please my family life help
Free entry ticket please home
I am from India
3 child life help
11 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and really appreciate you taking the time to share your feedback.
Had a minor issue when I bought my…
Had a minor issue when I bought my tickets in regards to the extra tickets for referring a friend. The team resolved this quickly and efficiently. Good service
9 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Stephen,
Thank you for your 5-star review. We’re glad to hear our team was able to resolve the issue with your extra tickets quickly and efficiently.
Raffle House complaint
Very good communication and my complaint was resolved swiftly.
9 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Mr Montague,
We’re glad to hear that your complaint was resolved quickly and that our communication met your expectations.
We appreciate you taking the time to share your experience and for supporting Raffle House.
Awful app and website
Awful app and website. You can't find your bank card details on neither their website nor their app. You can't log out at all. No freaking way they are truthful. Bull !
6 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
Thank you for taking the time to share your feedback.
Please note that you can access and manage your account details, including payment information, by signing in via our website. This will give you full visibility and control over your account settings.
We’re also in the final stages of updating our app, and the improved version will be live within the next few weeks. A log-out feature will also be included and is scheduled for release either this week or next week.
If you’re having any difficulty accessing your account or logging out, please contact our dedicated support team at info@rafflehouse.com, and we’ll be more than happy to assist you directly.
Brilliant customer service :)
Brilliant customer service, and very prompt replies via email after an issue with my first subscription payment that didn't go through initially. Kathie and Esther via email helped me get through that in time for the next entry, due to their very clear and concise directions. Highly recommended company, five stars all round!
2 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Martin,
Thank you so much for your fantastic review. We’re really glad Kathie and Esther were able to help resolve the subscription issue quickly and clearly so you didn’t miss out.
We’ll be sure to pass your kind words on to them. Thanks again for the recommendation and for supporting Raffle House, it really means a lot to us! ⭐️
Great response and customer service…
Great response and customer service from Raffle house!
Many thanks! 😊
5 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Sam,
Thank you for your kind words! We’re really pleased to hear you were happy with the response and customer service you received.
Plenty of info re prizes
Plenty of info re prizes, and different offers and ways to get involved. Appreciate the opportunity to take cash
as an alternative. Good value for money.
6 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Jean,
Thank you for your 5-star review. We’re really pleased to hear you found the prize information clear and enjoyed the different offers and ways to get involved.
It’s great to know you appreciate the cash alternative option. Thanks for supporting Raffle House!
Excellent customer support staff
The customer support staff respond quickly to any queries and are super helpful.
4 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Michele,
Thank you for your 5-Star review. We’re really glad to hear our support team was quick to respond and helpful with your queries.
Purchased £10.00 ticket with a discount…
Purchased £10.00 ticket with a discount voucher, making a total of £7.00. However, when I paid, a total of £20.00 was removed from my account!
Definitely not a site to be trusted ever again.
4 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Helen,
We’re really sorry to hear about the issue you experienced and completely understand how concerning this must have been. This definitely isn’t the experience we want for our players.
It sounds like there may have been a technical error during checkout. We’d like to investigate this immediately and get it resolved for you. Could you please contact us directly at info@rafflehouse.com and our team will be happy to assist.
Thank you for bringing this to our attention, and we hope to restore your trust in Raffle House.
Great customer service.
Easy to apply for your choice of tickets and great value subscriptions. Had a problem with a discount code. Emailed and was sorted by Kathie straight away. Thank you.
4 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Julia,
Thank you for your lovely review. We’re so pleased to hear you found everything easy to use and that Kathie was able to sort out the discount code for you so quickly.
We’ll be sure to pass your thanks on to her. Thanks again for your support and for being part of Raffle House!
Fast and pleasant
I found it confusing with so many tickets and various prices etc and discovered that I had subscribed 3 times for 3 lots of tickets which I obviously could not afford. However, once I contacted Raffle House Customer Support they had it sorted within a day. Very pleasant and helpful and hopefully I may win something with my one subscription!
1 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Heather,
Thank you for sharing your experience. We’re really glad our support team was able to sort everything out quickly and make the process clear for you.
It’s great to hear you found the team pleasant and helpful, and we’re keeping our fingers crossed for you with your subscription 🤞 Thanks for being part of Raffle House!
Why do house winners never keep the…
Why do house winners never keep the house and always keep the money? I've been playing with you for over a year and I've never won anything, there was a month when I had more than 5,000 tickets, and I never won anything, in the last few months I put it in my partner's name, he was British with a very English name, maybe I'm lucky, but I never won anything.
3 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Joilson,
Thanks for joining our draws! Winners always have the option to choose either the house or the cash, and most go for cash because it’s more flexible; whilst a property is lovely and we hope you'd choose it if you won, it might require relocation from family, friends or job - that’s not for everyone, hence we offer winners the choice.
All our draws are completely random and fair, and names, race, gender, or background never play a role; winning comes down to luck, and we really appreciate your participation and donations to your chosen charity.
Wishing you the best of luck in future draws!
Thank you
My one raffle has become an extra one, that's not wanted!
I did a single raffle towards the end of 2025 and didn't want any more at the time. I picked up that another one first of January, and now another MBNA on 1st February, that I did not want, or ask for. I do not want it, and I want a message from Raffle House rapidly telling me I will not get one please! 5/2/26 - Raffle House 'customer support' have stopped the other payments, and just want me to ensure I only use a single raffle, not a 'subscription' raffle. They have been quick to remove the subscription after I had contacted them. They are a good team if you in trouble!
1 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi John,
Thank you for sharing your experience. We’re glad our team was able to quickly stop the unwanted subscription and ensure you only have the single purchase you intended.
We really appreciate your kind words about our support team and your feedback. Thanks for taking the time to leave a review and for being part of Raffle House!
It was awesome I love to give thanks to…
It was awesome I love to give thanks to the team for making this opportunity possible
1 de febrero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Norman,
Thank you so much for your kind words. We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your thanks with the team.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.