It is easy to easy to enter but recently there has been some postings on the internet that the prizes are often substantially less than advertised which is a bit concerning. Also at a time when housin... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Offering a range of prizes that keep getting bigger and better, from dream homes and cash alternatives to luxury cars. On top of fair entry options and great odds, knowing that a portion of the entr... Ver más
La empresa ha respondido
With Raffle house if enter early you have chance of more prices plus as well you can always take the money instead, which is brilliant. I just hope to win which will be life changing for me
La empresa ha respondido
I get overwhelmed with emails and the tickets give squat in return. I will most probably continue until Xmas and then stop. Too expensive error for nothing
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 27th Dream Home Draw is live
Escrito por la empresa
- Enter to win this £2m Cheshire Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Información de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
Información importante
4,3
Excelente
6 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
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My husband did a subscription and now…
My husband did a subscription and now he wants to stop but they say on their site they don’t recognize his e-mail even though they keep take his money and send him e-mails
30 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
Thank you for taking the time to share your review.
Please note that customers can manage their subscriptions by navigating to the “My Subscription” page in their online account. However, it sounds like you don't believe you have one with us, and we'd like to help.
To enable us to review this matter and provide further assistance, please contact us at info@rafflehouse.com, and a member of our team will be happy to help.
Efficient response to my email
On emailing raffle house I was pleasantly surprised with the speedy and efficient response , I have joined the raffle draw and referred friends , I am pleased that raffle house link up to worthy charities
30 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Elaine,
Thank you for your lovely review. We’re really glad to hear you were pleased with the speed and efficiency of our response.
It’s great to know you’ve joined the draw, referred friends, and appreciate the charities we support, that means a lot to us. Thanks again for taking the time to share your experience and for supporting Raffle House.
Genuine lovely & Kind people
Genuine people, with utmost professionalism, care, as well as compassion!
No talking to automated Bots online, real people!! (which is AMAZING!! and a God-send!).
Staff/The Team have been so thoughtful, generous and caring that I am somewhat blown away by my recent interaction with them.
"Thank you" Raffle House team.
28 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Jane,
Thank you so much for taking the time to leave such a kind review. We’re genuinely delighted to hear that you felt supported and well looked after by our team, that really means a lot to us.
We’ll be sure to pass your lovely feedback on to everyone involved. Thanks again for your support and for being part of the Raffle House community 💛
Scam or not?
I have bought the Raffle tickets 4-5times so far, of course, got nothing so far.
I am not sure my tickets were real or not? Ist a scam or not???
I need more information about the company, and to be able to believe it?
I hate being scammed!
Do you have a phone number to call???
Nicky
23 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Nicky,
Thank you for your review, and please accept our apologies for any concern this situation may have caused.
Confirmation emails are issued automatically following each purchase; however, they may occasionally be directed to spam or junk folders. Please be assured that all valid purchases are securely and correctly entered into the relevant draws, as well as being visible in your online account that we create for you when you pay - details of this will have also been emailed to you.
Please contact us at info@rafflehouse.com for further assistance and guidance in accessing and confirming your tickets. Our team will be pleased to assist you.
Customer Service
There was a technical issue preventing me from signing into the website, I sent an email regarding the problem and they replied and sorted it out straight away and they gave me some free entries as a consolation gift.
22 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Marianne,
Thank you for taking the time to share your experience.
Delivering professional and efficient customer support is a key priority for us, and we are pleased that this was reflected in your interaction.
Should you require any further assistance in the future, please do not hesitate to contact us.
We wish you luck in the upcoming draws.
Can you tell me how many employees you…
Can you tell me how many employees you have before I subscribe. Your accounts state there’s only two people & you’re making a loss according to last accounts filed. Just doing my due diligence before I take the plunge. Not sure why you put in a request for further information 26 Jan. After 4 days no response to my questions so I won’t be subscribing
22 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Paul,
Thank you for your review.
To clarify, we operate with a dedicated team that provides efficient and timely support to all our participants. We prefer an agency first approach, rather than simply hiring a big team - it enables us to be dynamic and nimble, which is necessary given the funding we’ve taken on to award our prizes as we scale customer acquisition.
Some publicly available information can be misleading without full context, and we’d encourage you to contact us directly at info@rafflehouse.com so we can clarify any concerns. We wouldn’t want misleading information to prevent you from taking part in our draws and having the opportunity to win your dream home while donating to one of our 25+ charity partners.
Good customer service help via whatsspp
21 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Valerie,
Thank you for your kind feedback!
Providing exceptional customer support is always our top priority, and we’re delighted to hear that this was reflected in your experience.
If you need any assistance in the future, please don’t hesitate to contact us. We’re always happy to help!
Absolutly first class customer service…
Absolutly first class customer service staff.
Responses very quickly .very polite and respectful sorted my problems out immediately really helpful super team
Highly recommended compay
20 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Peter,
Thank you so much for your kind words. We’re thrilled to hear that our team was able to assist you quickly and politely and that your issues were resolved to your satisfaction.
If you need any further assistance in the future, please don’t hesitate to get in touch — we’re always happy to help.
The price is good
The price is good
The customer service response is very good and thorough
I just hope I can be a winner 😁🏆
Good luck everyone
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Elaine,
Thank you for your kind review.
We always aim to provide exceptional customer support, and we’re glad to hear that this was reflected in your experience.
We wish you the very best of luck in the draws, and should you need any further assistance in the future, please don’t hesitate to get in touch.
You have to be in it to win it
Raffle House is a great way to scoop a fantastic house , I've been buying tickets for each draw , hopefully one day I shall get that phone call 🤞
19 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Divinder,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve been enjoying participating in our draws. We wish you every success and the very best of luck in the upcoming draws.
Is this just one big scam!
Been entering for over a year, did not win a single thing! As for the ‘free postal entry’, how much of a scam is that? And the winners that are being advertised, all seem to have commonality.
CIVICA…the same organisation that does OMAZE🤔 who are just as bad!
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi there,
Thank you for sharing your feedback; we genuinely understand the frustration of participating over time without a win.
Please be assured that every ticket, including those from free postal entries, has an equal chance of success and is processed with the same validity as paid entries.
Winners are selected by Civica through a verified random process that does not take personal characteristics into account, ensuring a completely fair and unbiased outcome for every draw.
Should you require any further clarification, please do not hesitate to contact us at info@rafflehouse.com, and our team will be happy to assist.
For the very first time I was helped by…
For the very first time I was helped by a service provider. For me raffle house is simply great
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Paul,
Thank you for your feedback.
We’re pleased to hear that your experience with our support team was positive and that you felt properly assisted.
Should you require any assistance in the future, our team is always happy to help.
Fantastic customer service
Very helpful to solve any problems you may have
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Norman,
Thank you for your feedback.
We’re pleased to hear that you found our team helpful. Providing effective and reliable support is very important to us, and we’re always here should you need any assistance in the future.
Taking unauthorised payments
Taking unauthorised payments, haven't been subscribed for years, you've just taken 2 payments from my account
13 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Hannah,
Thank you for sharing your review.
Please note that all payments processed through our platform are secured by 3D authentication, which requires cardholder authorisation before a transaction can be successfully completed.
To allow us to review this matter in detail and provide appropriate support, please contact our support team at info@rafflehouse.com, and a member of our team will be happy to assist you. If you wish to be refunded, we will of course oblige - we're in the business of keeping our customers happy!
Excellent customer service
Excellent customer service. I had a question and sent an email on a Sunday afternoon. I received a response within a few hours.
11 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Stephen,
Thank you for taking the time to share your experience.
We strive to deliver exceptional customer support, and we’re pleased to hear that this was reflected in the service you received. If you have any questions or require assistance in the future, please don’t hesitate to contact us — our team will be happy to help.
Great communication through whatsapp…
Great communication through whatsapp chat
11 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Giulia,
We’re glad you found our communication through WhatsApp clear and helpful. Should you need any further assistance in the future, we’re always happy to help.
Query answered very promptly
I had a query which was answered very swiftly which I very much appreciated. Even when I asked another question I was promptly responded to.
6 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Anita,
Providing professional customer support is very important to us, and we’re pleased that this was reflected in your experience. Should you require any further assistance in the future, we are always happy to help.
The prizes are amazing and life…
The prizes are amazing and life changing. Each time someone’s life is getting changed. The charity’s that you guys are supporting is appreciated. Hopefully one day my life will be changing like others
6 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Harry,
We’re so pleased to hear you appreciate the prizes and the charities we support. Every draw truly does change a life, and we wish you the very best of luck in our draws!
Dealing with a flesh,& Blood agent
it was easy dealing with a flesh and Blood agent took just a few minutes to guide me to my subscription easily 5stars
5 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Warwick,
We’re glad our team could help you manage your subscription quickly and easily.
If you need any further assistance in the future, we’re always happy to help.
I paid £25 and the tickets were not…
I paid £25 and the tickets were not sent, but should have been straight away. Also they did not get back to me. Supposed to be 24/7. These are scammers
3 de enero de 2026
Opinión espontánea
Respuesta de Raffle House Ltd.
Hi Andrew,
Thank you for taking the time to leave your feedback.
We always aim to send tickets promptly, though occasionally they may land in spam or junk folders.
We can confirm that your tickets have now been sent, and this has also been confirmed via our conversations on WhatsApp.
If you need any further assistance or have any questions, please don’t hesitate to contact us at info@rafflehouse.com — we’re always happy to help.
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