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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Placing order was quick and easy, delivery updates throughout process. Very happy with purchase love the set we ordered. Would totally recommend ordering with Rattan hut

Valorada con 5 estrellas sobre 5

We are delighted with our garden furniture. It is great quality with deep, comfortable cushions & a strong frame. The seats clip together to form a number of different shaped seating options to suit a... Ver más

Valorada con 5 estrellas sobre 5

The Cheltenham product is lovely , all came as ordered really easy instructions and all lovely packaged. Excellent quality we’re so happy with everything including fire pit table and egg chair include... Ver más

Valorada con 1 estrellas sobre 5

After receiving my Items in March, I'm still awaiting my egg chair and ottoman as promised when placing the deposit in summer last year. I have emailed across multiple times with only a few reply's ch... Ver más

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3,8

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,8

Todas las opiniones

(2009)

342 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Patio furniture

Well-made even though it took a while to put the whole set together. Instructions were clear and there were no missing parts. Very happy with the finished furniture which sets off our patio beautifully.

24 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad overall

We placed an order with Rattan Hut on 3rd April. We spent £1800 on outdoor seating and a table. The table was faulty and after almost 2 months and 12 phone calls and 7 emails later we still have no table to use. Rattan Hut do not respond to emails and say the same thing every time we call, we are tracking the items.
Terrible Service, bad quality of goods, I feel so very let down.

3 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

the product is great - delivery service poor

the product is great. a huge amoutof packaging to dispose off took 2 tip runs in a suv with seats down. the issue was just the length of time between order and delivery and Rattan hut not really being in control of the courier. on the day of delivery i got messages saying it wasnt coming.

22 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The furniture is great and no issues…

The furniture is great and no issues with self build as everything was there. The only issue was the delivery date was almost 2 months out which was no problem for me as I purchased over the winter. The delivery problems were already on the previous reviews and factored in when purchasing.

16 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cheltenham sofa set

Cheltenham sofa set great quality, short delivery time - i was sceptical based on other reviews but we had an excellent service from rattan hut.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic garden set

We love our new set. Great quality. Good communication. It did take a little longer than the advertised 5-7 days to be delivered but after 2 and a half weeks we had our set and free gifts delivered.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great furniture, great service

From placing order to taking delivery was 4 weeks. For a bulky item this is a decent turn around. The items arrived on a pallet and were very well packaged. The egg chair and the cover arrived with the delivery. I ordered the set as a U shape config, I was really impressed that the cover for the sofa is also U shaped. Was expecting several covers as shown in the images on the website. This was a bonus as we don’t have to break the set apart to cover. The sofa is easy to assemble albeit there is a lot of components so takes a while. Very good quality items, build quality is good, cushions are decent, egg chair is also great. The cover set included as a gift does not include a cover for the egg chair, I ordered this after the sofa arrived and again this small order was delivered swiftly and all correct. Can’t fault any of the furniture or the service provided. Thanks rattan hut for the good experience!

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very pleased with our 10 seater…

I am very pleased with our 10 seater Cheltenham fire pit set. It has really helped us with having matching seating for our summer house and separate gazebo area and it looks great! It’s really good value for money with a lovely free egg chair and covers for all seating and fire pit. The service was brilliant, I couldn’t fault them at all.
I had some correspondence with Rattan Hut before placing my order, as I had a few questions. They were quick in getting back to me and very helpful, this supported me in making the right decision when placing my order. The delivery was straight forward, so all in all I am a happy customer. 😁

1 de abril de 2026
Opinión espontánea

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