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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Communication was not the best at first and a few payment issues. Delivery was quite a wait but when it came all fine. Easy to assemble (but time consuming). Once built it is good quality and most imp... Ver más

Valorada con 2 estrellas sobre 5

I purchased my furniture(Cheltenham set) last winter. As you can appreciate its only the last couple of weeks we have been able to use it. I contantacted tbe company on numerous occasions informing th... Ver más

Valorada con 5 estrellas sobre 5

We are delighted with our garden furniture. It is great quality with deep, comfortable cushions & a strong frame. The seats clip together to form a number of different shaped seating options to suit a... Ver más

Valorada con 5 estrellas sobre 5

Placing order was quick and easy, delivery updates throughout process. Very happy with purchase love the set we ordered. Would totally recommend ordering with Rattan hut

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3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(2022)

353 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Cheltenham sofa set

Cheltenham sofa set great quality, short delivery time - i was sceptical based on other reviews but we had an excellent service from rattan hut.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic garden set

We love our new set. Great quality. Good communication. It did take a little longer than the advertised 5-7 days to be delivered but after 2 and a half weeks we had our set and free gifts delivered.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great furniture, great service

From placing order to taking delivery was 4 weeks. For a bulky item this is a decent turn around. The items arrived on a pallet and were very well packaged. The egg chair and the cover arrived with the delivery. I ordered the set as a U shape config, I was really impressed that the cover for the sofa is also U shaped. Was expecting several covers as shown in the images on the website. This was a bonus as we don’t have to break the set apart to cover. The sofa is easy to assemble albeit there is a lot of components so takes a while. Very good quality items, build quality is good, cushions are decent, egg chair is also great. The cover set included as a gift does not include a cover for the egg chair, I ordered this after the sofa arrived and again this small order was delivered swiftly and all correct. Can’t fault any of the furniture or the service provided. Thanks rattan hut for the good experience!

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very pleased with our 10 seater…

I am very pleased with our 10 seater Cheltenham fire pit set. It has really helped us with having matching seating for our summer house and separate gazebo area and it looks great! It’s really good value for money with a lovely free egg chair and covers for all seating and fire pit. The service was brilliant, I couldn’t fault them at all.
I had some correspondence with Rattan Hut before placing my order, as I had a few questions. They were quick in getting back to me and very helpful, this supported me in making the right decision when placing my order. The delivery was straight forward, so all in all I am a happy customer. 😁

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning Garden Furniture

Before I ordered I was able to chat to customer service. The furniture is very good quality and easy to assemble. It looks amazing in our new garden. We bought the Cheltenham 8 seater with fire pit table. Love the egg swing chair & covers that came free!!

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The garden furniture (Cheltenham) is…

The garden furniture (Cheltenham) is sturdy, cushions are comfortable and waterproof and it looks fantastic in the garden. We haven’t used the fire pit yet, but it looks lovely. The only downside is that we did not receive the covers for the furniture due to demand. Though, we’ve been informed that they will be with us in June 2026

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Cheltenham set is fantastic

The Cheltenham Firepit set is fantastic, we love it! We had to wait a very long time for it though so do order ahead but we were very happy with it once it did arrive.

31 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

1 star purely for customer support

1 star purely for customer support, I've been chasing from day 1 for 7 weeks now with emails, webchat (that doesn't work) and calls due to damaged item delivered!
They have just responded saying they'll replace after i said ill send whole lot back for refund if they don't sort, still waiting for replacement item but if anything happens within warranty i may as well bury my head in the sand.
Quick enough to take your money but cant reply or sort issues, so on this experience alone avoid as there are lots & lots of companies out there!

9 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered April ‘26

Starting when I ordered the furniture. Very easy to order on-line. Delivery was a bit iffy in as much it took longer than first told. Not easy to speak with anyone ,although I always had a return call same day. Now for the good bits. Was well packed , I was pleased with the quality & the assembly was easy, I haven’t put the fire pit together yet but I’m guessing it will be as easy as the furniture. Would recommend.

15 de mayo de 2026
Opinión espontánea

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