Ordered my corner sofa set on Saturday received it on Wednesday delighted with the very fast delivery. Absolutely delighted when we unpacked it. It is beautiful so comfortable and looks fantastic.... Ver más
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Consulta las opiniones de los clientes
We have been really happy with our garden furniture set ordered from rattanpark furniture a few years ago and as the covers were starting to wear, ordered some new ones. I unfortunately ordered the wr... Ver más
What a fantastic service this company provides. Not only is the sofa absolutely stunning and incredibly comfortable with thick cushions, but when I experienced an issue with a damaged order, they coul... Ver más
The service from Dan was brilliant, he kept in touch, delivery was exactly as planned and the furniture is great quality and very sturdy
Información sobre la empresa
Escrito por la empresa
Rattanpark Garden Furniture
Información de contacto
6 Leyland road , BH12 6HB, Dorset, Reino Unido
- info@rattanpark.co.uk
- rattanpark.co.uk
4,6
Excelente
1 mil opiniones
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I ordered my sofa several weeks ago and…
I ordered my sofa several weeks ago and have no detail or correspondence when I can expect delivery
18 de mayo de 2025
Respuesta de Rattanpark Furniture
Dear John
Thank you very much for getting in touch and for sharing your feedback with us.
We completely understand that waiting for your order can be frustrating, and we truly appreciate your patience. We would like to kindly inform you that we replied to your email on Wednesday, 28th May at 20:43. Please check your inbox as well as your spam or junk folder, as sometimes our messages can end up there by mistake.
Additionally, we’d like to inform you that your order was dispatched from our warehouse on 28th May 2025.
We want to assure you that we respond to every customer message, as providing high-quality customer service is extremely important to us. We take every inquiry seriously and always do our best to keep our customers informed at every stage of the order process.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help.
Amazing quality amazing value
We have owned rattan furniture in the past. I was nervous to purchase online. The quality of this product is fantastic. If I had purchased this at a garden centre I would have paid 3 times as much for it. It was relatively easy to construct, the rattan is thick and sturdy and the cushions are well made and firm. Only small drawback was it was dropped at the front door on a pallet but considering the huge savings well worth it. I cannot recommend this company highly enough I emailed to enquire about the delivery of the covers as I knew there was a delay and they responded immediately 10 out of 10 thank you
10 de mayo de 2025
Respuesta de Rattanpark Furniture
Thank you so much for taking the time to share your experience with our rattan furniture! We’re delighted to hear that you’re pleased with the quality and value of the product, as well as the ease of assembly. We appreciate your understanding regarding the delivery on the pallet and are glad the savings made it worthwhile. It’s wonderful to know our customer service team was able to assist you promptly with your inquiry about the covers. Your kind words mean a lot to us — thank you for recommending our company so highly! We look forward to serving you again in the future.
Respuesta de Rattanpark Furniture
Dear Gareth
We sincerely apologize for the poor communication in this matter. Please rest assured that we take this issue very seriously and will promptly contact the transport company we work with to thoroughly clarify the situation. We are committed to ensuring that similar incidents do not occur in the future, and we will take all necessary steps to improve our communication and organizational processes.
As Rattan Park, every piece of feedback from our customers is extremely important to us, as we continuously strive to enhance the quality of our customer service. Your satisfaction is our priority, and we are grateful for any constructive comments that help us grow and provide services at the highest level.
Once again, we apologize for any inconvenience caused and thank you for your understanding.
Quality products at affordable prices
Quality products at affordable prices. Emailed to keep me up to date on my order and delivery too.
9 de mayo de 2025
Opinión espontánea
Respuesta de Rattanpark Furniture
Thank you for your kind feedback! We’re glad to hear that you’re happy with the quality of our products and the updates on your order and delivery. We always strive to provide the best service and value. We look forward to serving you again!
Great service from start to finish
Great service from start to finish. Quality set and delivered fast. Staff so helpful and would highly recommend 5 star service.
24 de mayo de 2025
Opinión espontánea
Respuesta de Rattanpark Furniture
Thank you for your 5 star reveiw. We will pass this onto the whole website team. have a loverly bank Holiday weekend.
Excellent service!
Brilliant service and got our furniture delivered same day! Was so pleased and very helpful!
24 de mayo de 2025
Opinión espontánea
Respuesta de Rattanpark Furniture
Thank yiou for your review- We will pass this onto the whole website team. have a loverly bank Holiday weekend.
Respuesta de Rattanpark Furniture
Thank you.
Excellent Experience with Rattan Park!
Excellent Experience with Rattan Park!
I recently purchased some outdoor furniture from Rattan Park online, and I couldn’t be happier. The quality is great, and it looks fantastic in my garden. Customer support was excellent—I received regular updates on my delivery, which arrived on time. Overall, a smooth and satisfying experience. I have no complaints and would definitely recommend them!
24 de abril de 2025
Respuesta de Rattanpark Furniture
Hi, Thank you for taking the time to leave a review and we will pass this onto the whole website team. have a loverly weekend
Good quality at a decent price
Good quality at a decent price. Arrived quickly (within a week) Delivery driver was very helpful & pleasant to deal with.
19 de abril de 2025
Respuesta de Rattanpark Furniture
Thank yoh so much for your review- we will pass this onto the team members
Very pleased with purchase
Very pleased with purchase.
Some parts missing from delivery once we spoke to Dan this was resolved promptly.
Good customer service, and kept us updated regarding delivery.
12 de mayo de 2025
Opinión espontánea
Respuesta de Rattanpark Furniture
Thank you for your postive review, and when something isnt right, we will get this rsolved as quiclly as possble.
Recently purchased a waterproof cover…
Recently purchased a waterproof cover for a corner Rattan set and table that rises.
Found the website has loads of pictures and measurements, so it was easy to find the one that would fit.
Ordered on the Friday about 1pm and to my shock it arrived on the Saturday next day never had a delivery come that quick not even from Amazon.
Would highly recommend this company and would definitely use again in the future.
Many Thanks Rattan Park
Mr Duggan
9 de mayo de 2025
Opinión espontánea
Respuesta de Rattanpark Furniture
Hi Mr Duggan. Thank you for your review, our website site order can be delived nexted daywhen order at certain times.
Size of sofa was not as in description
Size of sofa was not as in description, was a lot smaller , two cushions were wrong . This was a clearance sofa and rattan park said that it was their error that the size had been advertised incorrectly. We would have liked a replacement of the correct size , however was told they couldn’t do this , but they could offer a refund . They replaced the two cushions and they are still not the correct size
26 de abril de 2025
Respuesta de Rattanpark Furniture
We sincerely apologize for any inconvenience caused with your sofa purchase. Please note that these furniture items were sold as clearance, which means there may have been some differences in size or features compared to our standard products.
We appreciate your understanding and are here to assist you in any way we can.
Order over long weekend and they still…
Order over long weekend and they still managed to prioritise my delivery so that I received it within 4 working days. Very impressed!
9 de mayo de 2025
Opinión espontánea
Respuesta de Rattanpark Furniture
Thank you so much for sharing your feedback! We’re really glad to hear that despite the long weekend, we were able to prioritize your order and deliver it within just 4 working days, meeting your expectations. We always strive to treat every order with the highest priority, even during busy periods like holidays or long weekends. Your satisfaction means a lot to us and motivates our team to continuously improve the quality of our services. If you ever need any assistance or support in the future, please don’t hesitate to reach out — we’re always happy to help!
Thanks again for your trust and kind words!
Good quality and delivery in 15 days
Good quality and delivery in 15 days.
Thanks
22 de abril de 2025
Great Value, fantastic garden furniture
Great furniture for exceptional price. Totally recommend from ease of selection to the final delivery.
19 de abril de 2025
Very helpfull,no damage to boxes…
Very helpfull,no damage to boxes Delivered on time.
3 de mayo de 2025
Opinión espontánea
Halo aluminium sofa set
Excellent quality, price and service. Nice deep comfy cushions. Quick delivery.
18 de abril de 2025
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