I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of... Ver más
La empresa ha respondido
My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Ver más
La empresa ha respondido
David and I, having attended Rawlings in Winchester for many years, have recently decided to use Rawlings at Hedge End due to the location being nearer where we live and easier to reach due to mobilit... Ver más
I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Ver más
La empresa ha respondido
Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2
Brighton Road 946, CR8 2LP, Purley, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
David and I, having attended Rawlings in Winchester for many years, have recently decided to use Rawlings at Hedge End due to the location being nearer where we live and easier to reach due to mobility issues. Both of us underwent annual eye tests with Shin Tang and found her approach both caring and competent, with time to discuss any questions we raised. Lenses and frames were undertaken with Natasha whose patience and attention made the experience both comfortable and unhurried. In short, we both found that the staff we encountered, their courtesy and friendly approach made for a welcoming and efficient visit. We have appreciated the service that Rawlings at Hedge End gave to us. Thank you all!
I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of ease and efficiency. I would recommend a visit if Rawlings of Winchester is your chosen specialists .

Respuesta de Rawlings Opticians & Hearing Care
Very pleased with the way Ev dealt with correcting the first set of lenses which didn’t work for me.
I ordered another pair with new frames and she made sure the lenses were correct first time.
Friendly, professional service. Thanks Ev

Respuesta de Rawlings Opticians & Hearing Care
My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and thorough in his examination taking time to explain our options regarding the continued use of our existing hearing aids. Mike was refreshingly honest and transparent.
We decided to have the Enhanced Eye Test. Although this didn't identify any issues that needed to be addressed, it was worthwhile and provided peace of mind at a reasonable cost (£35).
Highly recommended.

Respuesta de Rawlings Opticians & Hearing Care
My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a year ago. This may be due to a firmware update that came whilst they were being fitted.

Respuesta de Rawlings Opticians & Hearing Care
An excellent, friendly service from Kim. Many thanks

Respuesta de Rawlings Opticians & Hearing Care
From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is great with all checks being carried out professionally.

Respuesta de Rawlings Opticians & Hearing Care
Mehdi and the team in the Winchester branch really guided me through the changes in my eye sight prescription. I was given professional care and advised on the cost effective options going forward.

Respuesta de Rawlings Opticians & Hearing Care
Excellent personal service and complete eye health check including NHS eye test with no rush. Personal requirements for glasses catered for.

Respuesta de Rawlings Opticians & Hearing Care
Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it when you go,will save a lot of £.if you need frequent wax removal. Highly recommend the Lymington branch.

Respuesta de Rawlings Opticians & Hearing Care
Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hearing aid problem. I was able to go on holiday with all problems sorted.

Respuesta de Rawlings Opticians & Hearing Care
I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired.
All have been very helpful explaining any changes in my eyes. Always found everyone very pleasant & helpful from the moment i made my appointment. I would not hesitate to recommend.

Respuesta de Rawlings Opticians & Hearing Care
I bought Tomato glasses for my 5 year old son from Rawlings Opticians in Croydon and have been really impressed with the service, both during the initial fitting and afterwards.
Choosing glasses with him wasn't straightforward — he didn’t want to sit still and had little interest in trying frames on. I was starting to feel stressed, but the staff completely changed the atmosphere. They were patient, warm and funny, put both of us at ease, and helped us make the right choice without making the experience feel pressured.
The aftercare has been just as good. Since purchasing them, my son has damaged the glasses twice: once, a lens came out, and another time, the nose pads broke. Both times, his dad walked in, and the team sorted them out for us.
That level of service is especially appreciated when buying glasses for a young child, because you know accidents will happen! I’ve felt very well looked after from purchase through to repairs and would happily recommend Rawlings Croydon to other parents.

Respuesta de Rawlings Opticians & Hearing Care
Totally good
On time very thorough and informative
Very pleasant optician kind thoughtful and informative.

Respuesta de Rawlings Opticians & Hearing Care
My eye test at Rawlings was very comprehensive and the optometrist, Chi Lam, took the time to understand my needs. The prescription and advice was carefully considered.
After five years of good use of my existing two pairs of glasses (multi focal and reading) which I also got from Rawlings, the test showed it was time for both to be replaced.
When trying on the new glasses it was evident that neither were meeting my needs as well as they could. After trying them for a few days, Hanna took the time to understand exactly what I was experiencing and drew on her knowledge to weigh up and explain a number of options to deal with the problems. I did not feel rushed or pressured to make decisions.
The result is that I am very satisfied with the revised new glasses. Well done to Rawlings and especially Hanna!

Respuesta de Rawlings Opticians & Hearing Care
Had earwax removed and was delighted with the professional and friendly service received. The room used was clean and well equipped and I could clearly see from the before and after pictures that all earwax had been removed. My hearing was substantially improved in both ears at a very competitive price. Would thoroughly recommend Rawlings for this service.

Respuesta de Rawlings Opticians & Hearing Care
Very good. Follow up scan to check on a new issue. Good explanation and a caring approach. Pleased to have that level of support.

Respuesta de Rawlings Opticians & Hearing Care
Francesca was very professional and friendly. The test was thorough and not rushed. Receptionists were welcoming. Highly recommended!

Respuesta de Rawlings Opticians & Hearing Care
I went to Rawlings for ear wax removal. I was impressed by the courtesy call I received the day before my appointment and the service from both the receptionist and the lady carrying out the procedure. She explained in detail what to expect and was friendly and professional throughout the appointment.

Respuesta de Rawlings Opticians & Hearing Care
The Receptionists are polite and helpful. The optician listened to me carefully, understood the issues and followed up immediately.
The service was exceptional.

Respuesta de Rawlings Opticians & Hearing Care
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.