Rawlings Opticians & Hearing Care Opiniones 

1668
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of... Ver más

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Valorada con 5 estrellas sobre 5

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

David and I, having attended Rawlings in Winchester for many years, have recently decided to use Rawlings at Hedge End due to the location being nearer where we live and easier to reach due to mobilit... Ver más

Valorada con 5 estrellas sobre 5

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de gafas
  2. también en la categoría
  3. Audiólogo
  4. Optometrista
  5. Tienda de audífonos

Escrito por la empresa

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1668)

475 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

I had my hearing and eyesight tested at Rawlings. Great experience both times - friendly and efficient service, within a nice, calm environment. Reassuringly comprehensive, and the optician wrote up a follow up report for my GP.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you fr choosing Rawlings for your optical and audiology needs Verity! Thank you for taking the time to leave a kind review.

Valorada con 5 estrellas sobre 5

Had trouble with my hearing aids

Had trouble with my hearing aids, and through time and and determination the problem was solved. Also friendly reception staff and also my optician where the service is excellent.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

So pleased we could help David! Thank you for the 5-stars.

Valorada con 5 estrellas sobre 5

Always an excellent and professional…

Always an excellent and professional service, with a friendly team of people. Time is given for everything, you are never rushed but listened to. I thoroughly recommend them.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

That is exactly how we want our appointments to feel Janet! Thank you so much for sharing.

Valorada con 5 estrellas sobre 5

Superb Hearing & Eye Services at Stockbridge Branch .

Highly recommend the Team at Stockbridge .

Booked an annual Hearing Test with Bill Mills, I received an excellent service , very clear instructions during the audio test and a very helpful explanation of the results .
Hearing Care is a valuable addition to the services on offer at Rawlings in Stockbridge .

Annual eye tests services are excellent , I have purchased new glasses and the attentive service from all the staff involved in the choosing & fitting is superb .
A complete excellent experience .

20 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Ann! Really appreciate you taking the time to write such a kind review for the team at Stockbridge. It would have been Bill you saw who is an excellent audiologist.

Valorada con 3 estrellas sobre 5

Very expensive OCT scan

Very thorough eye test, but OCT scan at £65, which only takes a few minutes is excessive and much more than the multiple opticians charge.

19 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you for your feedback. Very pleased to hear you found your eye examination so thorough. We do believe our OCT fee reflects the advanced technology used, together with the clinical expertise required to assess and interpret the detailed images of the eye. This provides valuable additional insight into eye health and forms part of the high standard of care we aim to provide every patient.

Valorada con 5 estrellas sobre 5

Urgent appointment - excellent service

I phoned for an urgent appointment for an eye infection and was lucky to be able to go to Banstead branch the same day. Simon did a detailed examination and gave me good information and the necessary prescription, and also offered a telephone call if I needed further advice in the coming days. I was impressed by the very personal service and genuine care taken. Thank you Rawlings!

25 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

So pleased we could help you out with everything Gillian! Simon is a wonderful Optometrist, so you were in safe hands. Thanks for the 5-stars.

Valorada con 5 estrellas sobre 5

A follow up appointment to have a photo…

A follow up appointment to have a photo of my retinas taken after 2 small bleeds seen in February. This was due to be done after 3 months but had a total knee replacement in May and when the appointment was due Rawlings waited until I was able to get there. Photos and I was reassured the problem had now resolved naturally. Very reassuring service.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

No problem at all Mary and i hope your recovery is still continuing well! Thank you for taking the time to leave such kind feedback.

Valorada con 5 estrellas sobre 5

Positive experience from start to finish. 👍

Online appointment booking system easy to use. Clean, attractive environment and very helpful staff. Positive experience from start to finish.

19 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you for your kind feedback Christine! Much appreciated.

Valorada con 5 estrellas sobre 5

Rawlings - Bookham

I have been using Rawlings for years. Great service & friendly staff. I particularly want to mention Helen. She is very thorough and explains things clearly in layman’s terms. She addresses any questions I have with patience and professionalism. I could not recommend highly enough.

29 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for your recommendations Dawn! Helen and the team at Bookham are amazing, so it's lovely to read this review.

Valorada con 5 estrellas sobre 5

Excellent eye examination from Katie

Excellent eye examination from Katie, very thorough. No pressure to purchase glasses afterwards. Very happy with this optician.
(Incidentally, they do ask for feedback)

20 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Haha we do ask for feedback Philip and it is very much appreciated! Thank you so much.

Valorada con 5 estrellas sobre 5

Very thorough and caring eye tests at…

Very thorough and caring eye tests at Bookham.
The subsequent discussion re the new glasses that I required was also very thorough and helpful.

There was no hard selling or if you buy today you get this offer discussion unlike other chain opticians which was very reassuring. Just good old fashion service putting the customer first.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

This is a wonderful review to read, it's so nice to hear you had such a positive experience Alan! Thank you so much.

Valorada con 5 estrellas sobre 5

Always friendly

Always friendly, helpful & trustworthy

25 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Good to hear! Thank you.

Valorada con 3 estrellas sobre 5

I had ear-wax removal

I had ear-wax removal. £70 for about 7 minutes seems a bit excessive to me. Otherwise it was fine.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Sorry you felt this way Michael, but thank you so much for choosing us.

Valorada con 5 estrellas sobre 5

Excellent service

I went for an eye test as I have been having trouble reading books and music. I can honestly say that the service given by Rawlings is first rate, The lovely woman that did the eye test was exceptional. She explained what was going on and also my history of eye problems. I cannot thank her enough. Also, the receptionists were very good. If you're looking for excellent service this is the company to use. I highly recommend Rawlings at Purley.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Such a wonderful review to receive, thank you so much Bodicea! I hope we can get you on the road to improved vision.

Valorada con 5 estrellas sobre 5

Prompt and polite service with…

Prompt and polite service with everything explained. Although no new glasses were required, adjusted the fitting on my existing pair at no cost.

25 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for the 5-stars Jennifer! Really appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The STOCKBRIDGE branch is a an…

The STOCKBRIDGE branch is a an exceptional business, with 1st class service

I have used both their optician and hearing services, and both are excellent, with very polite and courteous staff.

This business is "exceptional".

25 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

The team at Stockbridge are fantastic aren't they Peter! Thank you so much for taking the time to leave this kind review.

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