Rawlings Opticians & Hearing Care Opiniones 

1668
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

David and I, having attended Rawlings in Winchester for many years, have recently decided to use Rawlings at Hedge End due to the location being nearer where we live and easier to reach due to mobilit... Ver más

Valorada con 5 estrellas sobre 5

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de gafas
  2. también en la categoría
  3. Audiólogo
  4. Optometrista
  5. Tienda de audífonos

Escrito por la empresa

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(1668)

475 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff were friendly

The staff were friendly, polite, knowledgeable, informative and competent. What more can you need ?

31 de julio de 2026
Opinión espontánea
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Sounds perfect! Thank you for sharing your kind feedback Helen.

Valorada con 4 estrellas sobre 5

I suffered wax in my ear

I suffered wax in my ear. I had a couple of visits to Rawlings, each time they were able to get some wax out, the last time they were able to remove a fare amount and my hearing is so much better. Yes I would recommend Rawlings, helpful and informative.

4 de agosto de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Julie! It is a lovely feeling when you ear is clear and you can hear again.

Valorada con 5 estrellas sobre 5

Hearing review

As always, excellent professional and friendly treatment from Ryan at 12 month hearing review.

4 de agosto de 2026
Opinión espontánea
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Glad to hear it Ruth! Thank you for the 5-stars.

Valorada con 5 estrellas sobre 5

Very happy with my experience for an…

Very happy with my experience for an ear appointment. I felt comfortable and well looked after, and happy with the treatment. Will visit again and have already recommended it to friends.

3 de agosto de 2026
Opinión espontánea
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Thank you so much for the recommendation Charlotte! Much appreciated.

Valorada con 5 estrellas sobre 5

Consistently excellent experience

My experience over many years of attending Rawlings, Purley, has been consistently excellent. Simon (Optometrist) is incredibly patient, informative and reassuring, and the staff in the branch are friendly, helpful and efficient.

31 de julio de 2026
Opinión espontánea
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Lovely feedback for Simon, I'm glad to see you feel like this Jane! Much appreciated and thank you for the 5-stars.

Valorada con 5 estrellas sobre 5

Prescilla is outstanding.

I saw Prescilla in your Purley branch under the urgent eye referal by my GP for a problem I’d had with my eyes. She was so thorough and kind and went out of her way to explain what she was doing. She put me at ease at what was a very stressful time for me. She was amazing.

28 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

So pleased to read this review, thank you! Priscilla is a wonderful optometrist so I'm not surprised to hear you agree.

Valorada con 5 estrellas sobre 5

Positive !

My experience has always been positive with accurate advice to find solutions, kind and polite people and efficiency in general.

31 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Sounds like every value we hold dear, so thank you so much for sharing Raffa!

Valorada con 5 estrellas sobre 5

Great service and care from Ant and his Team

I had a wonderful experience with Ant and his team in Banstead, in particular Mike who gave me a thorough hearing test and I left feeling expertly cared for, and a clear path to recovering my hearing loss. Congratulations Team Rawlings it’s rare to experience such genuine service. 🙏🙏

23 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for such a kind review Christopher! We really measure ourselves on providing this level of service, so it is great to hear Ant and the team at Banstead delivered for you.

Valorada con 5 estrellas sobre 5

Amazing with my son

Amazing with my son, helpful, and very patient. Would defiantly recommend.

23 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

So pleased your son had a positive experience Michelle! Thank you for choosing Rawlings and leaving us 5-stars.

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service , on time and most importantly brilliant digitalised records of eye health

1 de agosto de 2026
Opinión espontánea
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Glad to hear your lovely feedback, thank you Nadine!

Valorada con 5 estrellas sobre 5

Excellent

Excellent, friendly service. Convenient location which also helps. Will certainly be recommending Rawlings to family and friends

30 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for the review John! Really appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Absolutely perfect

Absolutely perfect. Great service and good advice

29 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for your kind words Peter!

Valorada con 5 estrellas sobre 5

I have been using Rawling optitions for…

I have been using Rawling optitions for close to 20 years and have only received the best possible service. Many thanks
Urszula Smith

14 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you so much for your support and loyalty Urzula! Really appreciate your kind feedback and 5-stars.

Valorada con 5 estrellas sobre 5

Competent and professional

I had a slight problem with one eye and was given a next day appointment where I received a thorough check up and helpful advice. The staff were competent and professional as always.

22 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Glad we could help Barbara! Thank you so much for the kind feedback and 5-stars.

Valorada con 5 estrellas sobre 5

Long term Rawlings client…

I have been served by Rawlings for many years, First in Winchester and now in Stockbridge which is a very convenient location for me. I see no reason to change. The staff are always helpful and professional.

10 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

That's what we like to hear, thank you so much Rosemary!

Valorada con 3 estrellas sobre 5

Excuses for changed appointment

The optician David was great as always.
However, when an appointment is made, and confirmed by rawlings in an email almost 2 months in advance I do not expect it to be changed without asking me just 2 days prior, and to a later day in the week.
Then to blame the computer.....mmm....the computer is as good as the information keyed in.
Very poor.

15 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

So sorry to read this review as this is not the normal experience we'd hope for. If you could email more details to info@rawlingsopticians.co.uk I can look into this and hopefully get a full explanation. Once again apologies for the inconvenience this caused.

Valorada con 5 estrellas sobre 5

A consultation conducted with complete…

A consultation conducted with complete rigour --- I believe no aspect of my eye health was omitted . Additionally, the quality of communication was excellent between Kim and myself -- at no time did I feel as if I was being spoken down to even if some aspects of my knowledge of eyes and optics were wanting

23 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Thank you Roger! Lovely review to read as this is what we want from our appointments. I'm sure your optical knowledge was better than you give yourself credit for.

Valorada con 5 estrellas sobre 5

Pleasant

Pleasant, friendly staff who took the time to explain what they were doing and why

24 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

Unhurried and thorough appointments where everything is explained carefully is what we pride ourselves on, so this review was nice to read. Thank you William!

Valorada con 5 estrellas sobre 5

Bill is absolutely amazing at what he…

Bill is absolutely amazing at what he does. We are thrilled with the results and the peace of mind he provides.
Customer service is beyond 5 star.
Thank you

22 de julio de 2026
Opinión espontánea
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Respuesta de Rawlings Opticians & Hearing Care

We agree Bill is amazing! Thank you so much for the kind feedback.

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