Ordered a crc faring piece at the start of the year. Was told there would be production delays. The company did send me mail routinly updating me on further delays. After some months i canceled the... Ver más
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Consulta las opiniones de los clientes
Avoid this company. I ordered an SC-Project Twin GP exhaust on 18th May and was told roughly four weeks for delivery. What followed was a masterclass in poor communication from a business that open... Ver más
I asked many questions before placing an order for an SC project exuast can for my Superduke and the guys were brilliant. Although the exhaust can took approx 10 weeks to arrive against an esti... Ver más
La empresa ha respondido
Usually deal with Leon and my queries are answered & orders processed quickly. Even once orders are placed I receive updates on lead times on parts and progress updates, it's typically parts from... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Reactive Parts
Escrito por la empresa
As the UK's leading online retailer in the motorsport industry, Reactive Parts offer more than 60,000 products online to bring you the best in motorcycle performance parts. From rearsets to chain adjusters, tyre warmers to paddock stands - we have it all.
With top brands like Brembo, LighTech, CRC Fairings, K-Tech, Arrow Exhausts and Bonamici, you can be sure to get the best quality parts for your bike.
You can call or email us about our product ranges, including fitment and set-up advise, warranty support and returns. We race bikes here, so we have a wealth of technical know how to pass on!
We offer a fast Global delivery service meaning wherever you are in the World, we will take care of your needs.
Información de contacto
Unit 13 Anglo Business Park Asheridge Road Chesham Buckinghamshire HP5 2QA UK, HP3 9HD, Buckinghamshire, Reino Unido
- 0203 603 0125
- info@reactiveparts.com
- reactiveparts.com
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Avoid this company!!!
Absolutely disgusting service ordered a crc seat under tray beginning of march was told it would arrive 2nd week of April. That came and went heard nothing so contacted them and was told it would be another 2 weeks so end of April. End of April came and went shock no part was told another 2 weeks. Well it’s still not arrived and I’ve had no refund and they are ignoring my emails! Will be doing a charge back via bank or taking this to a small claims court because it seems to be a running trend with them! Avoid this company like the plague! Liars that take your money!
Pretty Damned Good tbh.
Honestly.... absolutely spot on! I can't recommend this place enough. Extremely fast delivery and a great price. The staff are really helpful too.
Great communications.
Ordered a set of CNC screws . Shipping was behind schedule from Italy kept me informed.
They act as well trained criminals
I am writing to express my dissatisfaction with the handling of my recent order for a tank extender. Despite placing the order over two months ago, I have yet to receive the product.
Asked for refund but, I have neither received the product nor the refund.
Furthermore, my recent emails have gone unanswered.
The score that they have in Trustpilot cant be real, ás they act as well trained criminals.
Excellence Delivered, Every Single Time!
Reactive Parts consistently delivers excellence! My latest order was no exception – flawless website experience and premium quality parts right out of the box. Their attention to detail and commitment to customer satisfaction truly sets them apart. I wouldn't hesitate to recommend them to anyone seeking genuine performance parts and a hassle-free shopping experience. A truly stellar company!
Good to deal with
Bad customer service all round
Ordered frame sliders and when they didn’t arrive, I emailed and was told as they are coming from Italy there would be a further three week lead time, after another week I requested my money back. I have now been waiting for six weeks and had no parts or refund (which I told would be done within 10 working days). My emails are now being ignored (although a chap today said he would sort it) but that remains to be seen, terrible service.
Thanks Reactive for such prompt and…
Thanks Reactive for such prompt and hassle free service.
A fantastic piece of kit
A fantastic piece of kit! The chain adjusters are just epic and a great finish on the bike! It will make wheel changes easier in the future. 👌👍
Very helpful and fast delivery will…
Very helpful and fast delivery will continue shopping here for more goodies for my bike 10/10
The fairings fit and I love that they…
The fairings fit and I love that they have the confidence to pre-drill so much of the bodywork. I just finished hanging a set of competitor's fairings on an Aprilia 660 and in comparison to the CRC stuff it was a pain in the ass. Good geometry and good finishing too.
Avoid never respond to emails and still…
Avoid never respond to emails and still not received part or refund
Top Notch Suppliers
Swift and efficient service, as always, from Reactive Parts. Cannot recommend more highly
Nice item many thanks 👍
Untrustworthy, borderline criminal
Poor, still waiting for refund for non delivered goods over 2 weeks afterwards. Having to use paypal to force the issue. Avoid. Crooks.
This is still ongoing and still no communication. Use this company at your peril. Untrustworthy. Parts were ordered 3rd March. I still have no refund despite the occassional "we'll speak with accounts".
EDIT: Only just got refund now. 28/04 not from them but from Paypal. These havent the decency to do it themselves.
Reactive parts should be called unreactive
Reactive parts , where do I start ! Ordered a steering damper on 10th Feb , was told it would be in within 2 weeks , first there were problems at bitubo , then they pushed it back again and again , emails ignored , fobbed off on phone calls ‘someone will call you back’ they never did , excuse after excuse, absolute joke of a company, I wouldn’t bother ordering anything from these if you want it to arrive , I wish I had read the similar reviews before placing my now cancelled order
first class customer service
first class customer service. Urgent request/purchase and ensured it was packaged straight away to ensure next day delivery
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