I like companies that are easy to deal with and in the case of Recognise Bank easy to set up a fixed rate savings account with them. They were on the Martin Lewis Money Saving Expert site which adde... Ver más
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Consulta las opiniones de los clientes
Setup a second 1 year fixed saver offering excellent interest rate after having good online experience with the first one. Needed to make call to Caroline to make an adjustment and the whole process w... Ver más
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I opened an account last week. Then the paperwork and code to verify my bank account arrived. Followed the steps. Opened another account around 15 minutes later and all went through within the hour ev... Ver más
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I am already a customer and have been very satisfied with the efficiency and contact at Recognise, as well as their good savings rates. Being able to speak to helpful customer service people is a hu... Ver más
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Información sobre la empresa
- Servicios bancarios
- también en la categoría
- Banco de ahorros
- Institución financiera
Escrito por la empresa
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Información de contacto
6a Austin Friars, EC2N 2HA, London, Reino Unido
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,8
Excelente
955 opiniones
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Everything is made simple
Everything is made simple. A very efficient service. Thank you.
11 de agosto de 2026
Respuesta de Recognise Bank
Hi Irene, thank you for your review. We are happy to hear you were pleased with our service. Thank you for choosing Recognise Bank.
Great interest rates
Great interest rates. Easy to open have not yet been able to verify bank account as have not had letter in the post.
9 de agosto de 2026
Respuesta de Recognise Bank
Hi Gina, thank you for your review. We are pleased to hear you are enjoying our rates and that your account was easy to open. We aim to have your authorisation code letter with you as quick as we can. If there’s anything further we can do to assist in the meantime, please don’t hesitate to contact a member of our team, who will be happy to help. You can contact our team by emailing support@recognisesavings.co.uk or call us on 0345 872 7888. Thank you for choosing Recognise Bank.
Clunky, frustrating system
I agree with some of the other reviewers about the funding process. This is somewhat confusing compared with other banks I have used. The first email received instructs you to use a reference number rather than an account number because the account is still being set up. Later, when the account is live, you are then told to use the account number issued. This is not communicated with a separate email, so you have to log in to find out. Joint accounts have separate logins and separate inboxes, so if you send a message on one, you need to log in to the correct one to get the reply. Finally as another reviewer has mentioned, you have to wait for snail mail to get the authorisation code for your bank account. This has not been received yet ( 5 days). However, you almost immediately receive an email reminding you to fund the account. All in all a frustrating experience that has knocked my confidence in this bank, and I will not be using them.
10 de agosto de 2026
Opinión espontánea
Respuesta de Recognise Bank
Hi Alan, thank you for taking the time to leave a review. We are sorry to hear your experience funding your account was confusing. The separate log ins on joint accounts are set in place to ensure we can keep all our customers' accounts secure. We aim to send out authorisation code letters as soon as possible, once it has been dispatched, we cannot expedite the process any further. We really appreciate your feedback as it helps us make our products and service better. If there’s anything further we can do to assist, please don’t hesitate to contact a member of our team, who will be happy to help. You can contact our team by emailing support@recognisesavings.co.uk or call us on 0345 872 7888.
Respuesta de Recognise Bank
Hi Ron, thank you for your review. We are pleased to hear all your communications with us were good and that your transactions were completed with ease. Thank you for choosing Recognise Bank.
Great service.
28 de julio de 2026
Respuesta de Recognise Bank
Hi Yvonne, thank you for your review. We are pleased to hear that you found our service great. Thank you for choosing Recognise Bank.
Straightforward dealing with you
25 de julio de 2026
Respuesta de Recognise Bank
Hi Dave, thank you for your review. We are glad to hear that your experience with us was straightforward. Thank you for choosing Recognise Bank.
I opened an account last week
I opened an account last week. Then the paperwork and code to verify my bank account arrived. Followed the steps. Opened another account around 15 minutes later and all went through within the hour even sent my deposit for the new account and got confirmation back. Very impressed.
14 de julio de 2026
Respuesta de Recognise Bank
Hi Kevin, thank you for taking the time to leave a review. We are happy to hear that your account confirmation process was easy and efficient throughout. We really appreciate your feedback. Thank you for choosing Recognise Bank.
Very easy to set up an account
Very easy to set up an account, and competitive rates.
21 de julio de 2026
Respuesta de Recognise Bank
Hi Kathryn, thank you for your review. We are pleased to hear that your account set up was easy. Thank you for choosing Recognise Bank.
My second time with Recognise
My second time with Recognise. They offer competitive interest rates and everything has always gone without a hitch.
I particularly like the option of a monthly income, which is something I much prefer to annual interest.
20 de julio de 2026
Respuesta de Recognise Bank
Hi Paul, thank you for taking the time to leave a review. We are glad to hear you enjoyed our rates and all processes worked smoothly. Thank you for choosing Recognise Bank again.
Made an error on our business account…
Made an error on our business account and upheld our complaint but only gave us £25 as an apology. We've had to close our account and use another bank. Told them we were unhappy but did not offer to send any further compensation. Poor service and treatment of longstanding customers
15 de julio de 2026
Opinión espontánea
Respuesta de Recognise Bank
Hi Janine, thank you for your review. We are sorry to hear that you were not satisfied with the compensation and service received. Your feedback is appreciated and helps us to continue to improve our service. If there’s anything further we can do to assist, please don’t hesitate to contact a member of our team, who will be happy to help. You can contact our team by emailing support@recognisesavings.co.uk or call us on 0345 872 7888.
Opening an additional account was…
Opening an additional account was straightforward and very efficient, even though I opened my first account with 'Recognise' some time ago. Thank you.
11 de julio de 2026
Respuesta de Recognise Bank
Hi Paul, thank you for leaving a review. We are glad to hear your experience with Recognise has been straightforward and efficient. Thank you for choosing Recognise Bank again.
Respuesta de Recognise Bank
Hi Brian, thank you for your feedback. We are glad to hear you were pleased with the service provided for your request. Thank you for choosing Recognise Bank.
Excellent experience
Excellent interest rate offered on re-investing a matured bond, plus the possibility of topping up the capital. When speaking to an assistant at Recognise Bank about how to add additional funds, the assistant was very helpful. Thank you.
10 de julio de 2026
Respuesta de Recognise Bank
Hi Robert, thank you for taking the time to leave a review. We are pleased to hear your re-investing process went well and that our team were able to provide you with all the assistance needed. Thank you for choosing Recognise Bank.
Respuesta de Recognise Bank
Hi Carol, thank you for taking the time to leave review. We are glad to hear your experience with Recognise was a breeze. Thank you for choosing Recognise Bank.
Respuesta de Recognise Bank
Hi Michael, thank you for your review. We are pleased to hear your application process was easy. We appreciate your feedback.
best rates most of the time
18 de junio de 2026
Respuesta de Recognise Bank
Hi Joyce, thank you for taking the time to give us feedback. We are pleased to hear you were happy with the rates we had to offer.
Respuesta de Recognise Bank
Hi John, thank you for taking the time to leave a review. We are glad to hear you were pleased with our rates and hope you continue to enjoy our service. Thank you for choosing Recognise Bank. We appreciate you sharing your feedback.
Recognise Bank…
Easy to open my new account with The Recognise Bank App. Happy with the rate I’ve been offered. Found this bank through MSE website.
22 de junio de 2026
Respuesta de Recognise Bank
Hi Lyn, thank you for taking the time to provide feedback. We’re pleased to hear our application process was easy and that you were happy with the interest rates offered. We appreciate you sharing your experience and choosing Recognise Bank.
Good in communicating,efficient and…
Good in communicating,efficient and rates was good .
Happy to recommended to friends and family
7 de julio de 2026
Respuesta de Recognise Bank
Hi, thank you for taking the time to leave a review. We are pleased that your experience with our customer service was easy and efficient. We are glad to hear you would recommend to your friends and family. Thank you for choosing Recognise Bank.
Polite & efficient staff
Polite & efficient staff. User friendly web site. Easy to make application. Prompt replies on telephone.
2 de julio de 2026
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your feedback. We’re pleased to hear you had a positive experience and found both our application process and customer service straightforward and efficient. Thank you for choosing Recognise Bank.
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