I like companies that are easy to deal with and in the case of Recognise Bank easy to set up a fixed rate savings account with them. They were on the Martin Lewis Money Saving Expert site which adde... Ver más
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Consulta las opiniones de los clientes
Setup a second 1 year fixed saver offering excellent interest rate after having good online experience with the first one. Needed to make call to Caroline to make an adjustment and the whole process w... Ver más
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I opened an account last week. Then the paperwork and code to verify my bank account arrived. Followed the steps. Opened another account around 15 minutes later and all went through within the hour ev... Ver más
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I am already a customer and have been very satisfied with the efficiency and contact at Recognise, as well as their good savings rates. Being able to speak to helpful customer service people is a hu... Ver más
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Información sobre la empresa
- Servicios bancarios
- también en la categoría
- Banco de ahorros
- Institución financiera
Escrito por la empresa
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Información de contacto
6a Austin Friars, EC2N 2HA, London, Reino Unido
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,8
Excelente
955 opiniones
Invita a los clientes a opinar
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did what they said when they said they…
did what they said when they said they would.
service is pretty good which is unheard of from a bank these days
2 de julio de 2026
Respuesta de Recognise Bank
Hi Sam, thank you for taking the time to share your feedback. We're delighted to hear that you found our service reliable.
We appreciate your kind comments.
Your total application time needs to be…
Your total application time needs to be reduced; it is too bureaucratic before money can be transferred from nominated accounts. We needed to talk to your customer support (Five Star Julie, who was very good), who guided us through the process before we could transfer money to our account. We have several other investment accounts and yours has proved to be the most frustrating to the point where we were tempted to seek investment elsewhere.
29 de junio de 2026
Respuesta de Recognise Bank
Hi Terry, thank you for your review. We are sorry you experienced challenges with opening your account. It is great to hear that our team were able to guide you through the process. We really appreciate your feedback as it helps us make our products and service better. If there’s anything further we can do to assist, please don’t hesitate to contact a member of our team, who will be happy to help. You can contact our team by emailing support@recognisesavings.co.uk or call us on 0345 872 7888.
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your feedback. We're delighted to hear that you received excellent service and found our team to be professional throughout your experience.
The rate wasn’t top but not far off but…
The rate wasn’t top but not far off but your staff are very courteous on the phone and made my decision easy
19 de junio de 2026
Respuesta de Recognise Bank
Hi James, thank you for taking the time to provide your feedback. We're pleased to hear that our team’s courteous service helped make your decision an easy one, and that you found our rates competitive.
Great experience so far and site easy…
Great experience so far and site easy to navigate
30 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your feedback. We're pleased to hear you've had a great experience so far and found our website easy to navigate. We appreciate you sharing your experience.
Easy, straightforward reinvestment
Easy, straightforward reinvestment with competitive saving rates
26 de junio de 2026
Respuesta de Recognise Bank
HI Philip, thank you for taking the time to provide your feedback. We're pleased to hear that you found the reinvestment process easy and straightforward, and that our savings rates were competitive.
Investment with Recognise Bank
My experience with Recognise Bank during the past 3 years has been exemplanary and very helpful staff and hence continuing to further with them at premium good value interest rates.
I can recommend them.
30 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your positive feedback. We're delighted to hear that you've had such a positive experience with Recognise Bank over the past three years and that our helpful team has supported you throughout. We're also pleased that you've chosen to continue saving with us and appreciate your recommendation.
Very helpful staff service on telephone…
Very helpful staff service on telephone actual real person conversation
29 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your feedback. We're delighted to hear that you found our team helpful and appreciated being able to speak directly with a member of staff over the phone.
All progressed as it should have and…
All progressed as it should have and was confirmed very promptly.
26 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your feedback. We're pleased to hear that everything progressed as expected and that the process was confirmed promptly.
Being able to phone and quite quickly…
Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and email. The rate is good too!
30 de junio de 2026
Respuesta de Recognise Bank
Hi Sarah, thank you for taking the time to provide your feedback. We're delighted to hear that you found it easy to speak with a member of our team, that they were helpful, and that the process of transferring funds was straightforward. We're also pleased that our deposit notifications and savings rates met your expectations.
Thank you for choosing Recognise Bank.
Ease of setting up new account
Ease of setting up new account with great communication and best interest rate on market offering monthly interest payments - am very pleased with product and look forward to continued high quality service
23 de junio de 2026
Respuesta de Recognise Bank
Hi Anthony, thank you for taking the time to provide your feedback. We're delighted to hear that you found opening your account straightforward, appreciated our communication throughout the process, and are pleased with your savings account and monthly interest payments.
We look forward to continuing to provide you with a high standard of service.
Easy to open a account and a great…
Easy to open a account and a great interest rate
30 de junio de 2026
Respuesta de Recognise Bank
Hi John, thank you for taking the time to provide your feedback. We're pleased to hear that you found opening your account easy and that you were happy with the interest rate offered. We appreciate you sharing your experience.
Security levels are very good.
Security levels are very good without hindering the overall experience of using the app and setting up an account.
Look forward to using the bank in the future.
26 de junio de 2026
Respuesta de Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our account secure and you had a good experience. We really appreciate your feedback.
Respuesta de Recognise Bank
Hi, thank you for taking the time to provide your feedback. We appreciate your comment and are always keen to understand what matters most to our customers. Feedback like yours helps us continue to improve our services.
Very easy to open account
Very easy to open account, notifications of deposits arrived very quickly
12 de junio de 2026
Respuesta de Recognise Bank
Hi Pete, thank you for your review. We're glad to hear that you found our account easy to open and our notifications were very prompt. We really appreciate your feedback.
so far so good but early days
gave four stars as it was pretty straight forward to set up.
not been with them for a month yet so cannot comment on the bank and savings account to early yet
26 de junio de 2026
Respuesta de Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our account opening process straightforward. We really appreciate your feedback.
Easy to open and a great rate of 4.85%…
Easy to open and a great rate of 4.85% for 1 year. Really pleased and wouldn't hesitate to save with them again.
26 de junio de 2026
Respuesta de Recognise Bank
Hi Mike, thank you for your review. We're pleased to hear that you found our account easy to open.
Respuesta de Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our website easy to use.
Very good communication every step of…
Very good communication every step of the way.
26 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for your review. We're pleased to hear that you experienced very good communication throughout the account opening process.
Respuesta de Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our service excellent.
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