Worst site you’ll ever use , £200 in and not a single bonus , terrible site never pays nothing even half decent
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Consulta las opiniones de los clientes
Been a member for about a year had no issues till the other day when I hit a scatter bonus round and game crashed. Tried again a few days later let me continue my bonus round but kept crashing. Conta... Ver más
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They sending you promotional emails offering X amount of spins for X amount of money and somehow it NEVER gets credited. Customer service!? Asked for a screenshot of the bonus knowing well that once y... Ver más
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Reported fraudulent activity, asked for official proof which has been provided and now they have disabled any use of live chat and are ignoring any email or contact request from me. They have no car... Ver más
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Información sobre la empresa
Escrito por la empresa
Red Casino is a premier destination for gambling enthusiasts, with an unrivalled casino experience available right at your fingertips. Our cutting-edge gambling platform offers a wide range of online casino games, including table classics like blackjack, poker, and roulette, as well as exciting online slots that are updated regularly. Plus, we offer engaging live dealer casino games that provide a real-time experience.
Información de contacto
14 Blandford Square, NE1 4HZ, Newcastle upon Tyne, Reino Unido
- redcasinogaming@gmail.com
- redcasino.com
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Het meest slechte casino ooit
Het meest slechte casino ooit! 50 euro gestort maar kan er niet mee spelen om een of andere reden. Gezegd dat ze de 50 euro moeten terug storten maar dan moet je zoveel, oa screenshot bankrekening enz enz. Stort gewoon terug op mijn rekening alwaar de 50 euro ook van mijn kant is gestort.
Slechtse online casino ooit en dan staat het nog wel in de top 10 van beste online casino's
RedCasino are a bunch of THIEVES. STAY AWAY!!!
Trustpilot Review: RedCasino is full of a bunch of absolute CROOKS that will suspend your account under the guise of ''helping you'' with a so-called ''self''-exclusion, but they will just do this as an excuse to lock you out of your account that's full of your funds. With no access to your funds, these funds have effectively been STOLEN. The moment they deprive you of access to your funds, they cease responding to any and all communications. They just stole close to £100 from me in this manner, and I am about to seek assistance from IBAS / Gambling Comission / resolver tool, because there's no way in hell that these thieves will ever do what's right of their own accord. STAY AWAY if you don't want your hard earned money STOLEN by these deceptive THIEVES. I would give this website 0 stars if i could. I repeat: STAY AWAY FROM THIS WEBSITE BECAUSE THEY STEAL YOUR MONEY

Respuesta de Redcasino
Been a member for about a year had no…
Been a member for about a year had no issues till the other day when I hit a scatter bonus round and game crashed. Tried again a few days later let me continue my bonus round but kept crashing. Contacted live chat left me waiting 45 mins without getting thru and in the last message I left said “if you can’t sort out this mess I you can close my account.” Well this morning they closed the account so they’re obviously not able to rectify what ever bugs there were in the system. Never got to finish my bonus round.

Respuesta de Redcasino
Won't process my withdrawal
Deposited money on 24/1. Unable to play due a loss limit in place on one of their sister sites, which is fair enough, as such attempted to withdraw. It took them nearly a week to request documentation (copies of cards and proof of Paypay account), which i have provided but withdrawal still not processed 5 days later. Live Chat can't help and had no response to email. I just want my money back, its not as if they are even paying out any winnings. Very disappointed as did enjoy using the site until now.
EDIT - a further week later and still no news. My emails and contact attempts have neen ignored. I am now at the point that i want to close my account with them. I will have to look at registering a complaint with the Gambling Commission.

Respuesta de Redcasino
Every 5 spins asks me to verify my…
Every 5 spins asks me to verify my email.i have spent 50 pounds in 15 minutes and can't play any slots because it kicks me off and asks me to verify email.might as well set my money on fire

Respuesta de Redcasino
Problem with verification and cash out…
Pro lem with verification and cash out . Not recommended

Respuesta de Redcasino
They steal your money
They steal your money, don’t pay out. You’ve to show them all this proof for nothing, they can’t show you proof back they’ve submitted the money because it’s all lies! stay away unless you want your money stolen! All you will get is excuses and “delays”.

Respuesta de Redcasino
Avoid
I’ve been waiting for a withdrawal for over a month now. Sent the documents requested over numerous times. Get no communication back from them and doubt I’m ever going to get the withdrawal.

Respuesta de Redcasino
This site is a joke play 10p roulette…
This site is a joke play 10p roulette to see what a massive scam it is. Covered JUST zero for 250 spins it landed next door 32 and 26 which are either side of zero, 97 times, So covered 26 and 32 instead it gave 5 zeros in a row. So, RED CASINO, when you reply to this review explain how you can possibly assure us that your games are entirely random!

Respuesta de Redcasino
Read some reviews and was scared of…
Read some reviews and was scared of trying but can honestly say it’s been alright so far and I’m enjoying the experience. Withdrawals are quite fast too!

Respuesta de Redcasino
AVOID AT ALL COSTS
Withdrawals have been stuck on pending for 17 days now! It says on the site it will be between instant to 2 days. Lies.
Avoid this casino, they take your money in seconds but don't pay out... its been two weeks now its ridiculous.
I'm so happy I stopped depositing when I did. I deposited £125 in one night and luckily thought I'd wait to see how long a withdrawal takes before adding any more!
I'll keep updating until I get my payment, contemplating reporting to the gambling commission too as I've been advised to do.
Live chat is useless, couldn't speak to a human after multiple attempts.
Update: after 11 days of pending withdrawals the chat bot finally said I need to provide identification. This is against the Gambling Commision rules that state all casinos should ask for ID BEFORE any gambling takes place. Asking for ID only when requesting a withdrawal is against the rules and they may be in breach of Licence Condition 17 – Customer identity verification and may be subject to regulatory action.
I will be happy to take this further if need be.
Final update: finally got paid after 17 days... seemingly only putting my account into time out made them trigger a payment. Definitely avoid this dodgy site, there are much more pleasant experiences to be had elsewhere.

Respuesta de Redcasino
Just another shit site that has been…
Just another shit site that has been blocked by me you will not get another penny out of me 🖕🏻

Respuesta de Redcasino
Reported fraudulent activity
Reported fraudulent activity, asked for official proof which has been provided and now they have disabled any use of live chat and are ignoring any email or contact request from me.
They have no care what effect this has had to me or my family.
My poor wife has no interest in this website and she’s now lost a lot of money

Respuesta de Redcasino
I dont know why people complain.
I dont know why people complain.
I got two winning reccord with slots f1200 and 360 f
Never problems

Respuesta de Redcasino
Avoid at all costs
There is a charge to make deposit, then also to make a withdrawal (£20 in my case). Once I asked for withdrawal they closed my account (without permission) and I still have approximately 1000 with them, which I can't access and customer support says someone is looking into it. It has been over 2 weeks now since requesting the refund and I feel like it's lost. I will keep trying and complaining. Disgusting company
I won a biggish amount then all sudden…
I won a biggish amount then all sudden I have to provide verffication documents ok simple enough I think , 3 days later I’ve uploaded all ask for still not good enough the want me to provide a screenshot of PayPal account which is closed so I rang PayPal got a statement they won’t accept that is excuse after excuse , also they still let me deposit while this was being reviewed (before I knew issue with verification ) which I don’t agree with didn’t really like this site and had no issues before but I would be afraid to use again now

Respuesta de Redcasino
Terrible site rude customer service…
Terrible site rude customer service ended chats without resolving my problem withdrawal takes days and days keep asking about my withdrawal responses is 2 days still pending
Well after reading the reviews I was…
Well after reading the reviews I was worried I wasn't going to get my winnings..... I won at 11pm Sunday night and the funds was in my bank by tea time Monday.
Happy with that☺️

Respuesta de Redcasino
Connection to the site blocked by ungiven code...
New on Red, I have tried to withdraw my gains. The day after, it was impossible to connect to the site. I was asked to give an authorization code that I have never received. I have no access to customer service anymore... Let's wait if I get my gains!
Takes for every to payout
Takes for every to payout, avoid.

Respuesta de Redcasino
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