Trustworthy company! Bought outdoor camera, after 6months cam became defective. Contacted company and with no bullsh..t they replaced it. Original delivery was quick and so was replacement.... Ver más
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Consulta las opiniones de los clientes
Got me an Amazon Firestick Ethernet adapter and I must admit it works amazing! No more lagging when internet traffic is heavy. It didn’t arrive on time with no fault of theirs, but after I reached... Ver más
Excellent experience with this company. Bought a ring doorbell (great price btw) and after about 6 months it developed a software issue. They talked me through how to reset the software which only w... Ver más
La empresa ha respondido
I bought a Galaxy watch from Red Rock it developed a fault. Red Rock immediately replied to my message and when they received the watch back they replaced it straight away. I am very pleased with my n... Ver más
Información sobre la empresa
Escrito por la empresa
We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.
Información de contacto
Premier House, Harrow Lane, GU7 3LD, Godalming, Reino Unido
- 01483343188
- info@redrockuk.co.uk
- redrockuk.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Blink camera
Just purchased a blink outdoor camera , excellent condition and delivery was 2 days ,really impressed with this company and would highly recommend and would order from this company again.

Respuesta de Red Rock UK Ltd
Item arrived quickly and wel packaged
Item arrived quickly and well packaged. It was easy to install and seems to be working fine. Also it was reasonably priced 🙂

Respuesta de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd
Works great blink camera
Works great blink camera, easy to set up

Respuesta de Red Rock UK Ltd
Great shop
Great shop , fast shipping and item as i expected.

Respuesta de Red Rock UK Ltd
Ring, Ring... It's the Sound of a Dead Battery
Look, I'm all for a good deal, but "like new" is a phrase that apparently has a different meaning to some companies. It seems their definition of "refurbished" is less "restored to a state of near-perfection" and more "I gave it a quick wipe with a damp cloth."
You'd think a company that "checked" and "refurbished" a Ring Doorbell battery would, at a minimum, ensure it could hold a charge for more than 129 days, and 4 charge cycles. That's not a refurbished battery; that's a paperweight that briefly worked.
It's not about the money. It's about the principle. You're not just a customer to them; you're a lesson in how not to run a business. This company's customer service model is a masterclass in how to turn a minor issue into a chargeback situation.
I'd suggest giving this company a wide berth. As for the doorbell, you might have better luck powering it with a few copper pennies and a potato.

Respuesta de Red Rock UK Ltd
Prodotto già usato
Mi hanno inviato una tecamera ring usata..era senza confezione originale ma in una busta con plastica protettiva con le bolle,mancavano le viti di fissaggio con tasselli che di solito vengono forniti con queste telecamere (,ne ho acquistate altre cinque nuove , naturalmente non da loro ,so bene cosa contiene una confezione.....)
Mancavano anche adesivi e altre cose.
Dopo una mail si sono comunque subito proposti di fare il reso e me ne avrebbero "rispedita una nuova'. Questa è la conferma che nuova non era .
bene per essersi proposti a risolvere ...ma male perché comunque ci hanno provato.
Sicuro è che nei prossimi acquisti se vedo loro come venditori non comprerò

Respuesta de Red Rock UK Ltd
First class after sales service as well…
First class after sales service as well as a great range of products at very fair prices. Thanks Seb - top man.

Respuesta de Red Rock UK Ltd
Highly recommend for refurbished items
I have bought a couple of refurbished items from this company and I have to say it’s been the best experience. A extremely smooth transaction. They sell a range of refurbished items I can only comment on the two I have bought. I purchased one as a Christmas present and another this month as a birthday present. The items arrived well packaged and within a week. Both items were accurately described. They had some very small scratches which you would expect. Both in excellent working order and apart from the tiny scratches they look brand new. Items come with a guarantee, which they will honour without quibbling. You can’t fault the customer service. They are very quick to respond to any questions. Highly recommend this company on my personal experience, it’s top notch.

Respuesta de Red Rock UK Ltd
Great discounts on great refurbished…
Great discounts on great refurbished products. I just made my third purchase.
Warranty claim
Warranty claim , no quibble , spot on , superb , thank you
CHANCERS AND CHARLATANS
I bought a "New" Samsung Smart Tag2 from their eBay store. It arrived in a plain plastic bag without anything - no Samsung packaging, no battery ejection tool, no user's manual, no warranty papers. I emailed them and got an arrogant reply stating that they do not supply anything with the item. When I pointed out that getting warranty from Samsung is an uphill battle even if you HAVE the paperwork, they replied: "We offer 12 months warranty with this ...”, thereby confirming that I was dealing with chancers. These small electronics are usually irreparable and the manufacturer just sends you a replacement, and if Samsung cannot repair their own stuff you certainly don't want these charlatans to give it a try.
Horrible customer service
I have recently bought something on their ebay store and can only discourage people from buying from them.
After one second from pressing "buy", I wanted to cancel the purchase and click on request cancellation. Literally one second passed. Never the less they ignored my request and went on with the shipment for which I had to pay to ship it back.
I felt disgusted by their behaviour.
Great customer support
Great customer service after my ring doorbell didn’t work I sent them a message they paid for my return postage and sent out another all with in one week . Only if all companies were like this one, I can’t see why they have so much poor feedback back to be honest .
AVOID
This company misrepresented the product I purchased and refused to resolve it. Awful customer service. AVOID
bought a refurbed speaker libratone…
bought a refurbed speaker libratone battery in it which is massive held no charge useless also bought earbud and they worked bad too bad company not fixingf anything just posting out defective product scammers at best
Bought a ring doorbell
Bought a ring doorbell. Won't connect to phone .sent it back told me to contact ring and then more crap.no refund and just ignores my emails. just a con stay away
I would Scam recommend that people stay away…
I would recommend that people stay away from this company. It's way of operating it's business is dubious to say the least. I purchased a Google Nest Audio from them, when it started to give problems, they referred me to the Google support. They then told me to go to Google to get the problem solved even though the product is still within the warranty period. Looking at the other reviews before I can clearly understand and believe that they should not be allowed to trade.
Don,t go anywhere near this company
Don,t go anywhere near this company. I ordered an Amazon Firestick "refurbished by seller".( Sadly before I,d read the reviews.) The telecommand terminals were all corroded one so badly it was fused into the plastic body so no batteries would fit. Never seen any refurbishment for years.
Reply to emails "out of the office".
Claimed a refund via eBay which they,ve accepted but still had to pay p&p to return the junk.
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