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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Trustworthy company! Bought outdoor camera, after 6months cam became defective. Contacted company and with no bullsh..t they replaced it. Original delivery was quick and so was replacement.... Ver más

Valorada con 5 estrellas sobre 5

Got me an Amazon Firestick Ethernet adapter and I must admit it works amazing! No more lagging when internet traffic is heavy. It didn’t arrive on time with no fault of theirs, but after I reached... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience with this company. Bought a ring doorbell (great price btw) and after about 6 months it developed a software issue. They talked me through how to reset the software which only w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Galaxy watch from Red Rock it developed a fault. Red Rock immediately replied to my message and when they received the watch back they replaced it straight away. I am very pleased with my n... Ver más

Información sobre la empresa

  1. Servicio de comercio electrónico

Escrito por la empresa

We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 88% de las opiniones negativas

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4,7

Todas las opiniones

(191)

167 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Blink camera

Just purchased a blink outdoor camera , excellent condition and delivery was 2 days ,really impressed with this company and would highly recommend and would order from this company again.

3 de noviembre de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Thank you for your great feedback! We’re glad the Blink Outdoor Camera arrived quickly and in excellent condition. It’s wonderful to hear you’re impressed with our service — your recommendation means a lot to us.

Valorada con 5 estrellas sobre 5

Item arrived quickly and wel packaged

Item arrived quickly and well packaged. It was easy to install and seems to be working fine. Also it was reasonably priced 🙂

31 de octubre de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Thanks for your feedback! We’re glad the item arrived quickly, was easy to set up, and is working well. Great to hear you found it at a good price too — we really appreciate your kind words.

Valorada con 5 estrellas sobre 5

Thank you

Thank you. It’s really good

31 de octubre de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

This is excellent to hear and exactly what we strive for. Thank you for sharing your feedback.

Valorada con 5 estrellas sobre 5

Works great blink camera

Works great blink camera, easy to set up

29 de octubre de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Thanks for your feedback! Great to hear the Blink camera is working well and was easy to set up. We appreciate your support!

Valorada con 5 estrellas sobre 5

Great shop

Great shop , fast shipping and item as i expected.

28 de octubre de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Fast shipping and the item being spot‑on is exactly what we like to hear. Thanks for choosing us!

Valorada con 1 estrellas sobre 5

Ring, Ring... It's the Sound of a Dead Battery

Look, I'm all for a good deal, but "like new" is a phrase that apparently has a different meaning to some companies. It seems their definition of "refurbished" is less "restored to a state of near-perfection" and more "I gave it a quick wipe with a damp cloth."

​You'd think a company that "checked" and "refurbished" a Ring Doorbell battery would, at a minimum, ensure it could hold a charge for more than 129 days, and 4 charge cycles. That's not a refurbished battery; that's a paperweight that briefly worked.

​It's not about the money. It's about the principle. You're not just a customer to them; you're a lesson in how not to run a business. This company's customer service model is a masterclass in how to turn a minor issue into a chargeback situation.

​I'd suggest giving this company a wide berth. As for the doorbell, you might have better luck powering it with a few copper pennies and a potato.

11 de julio de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. “Like new” and “refurbished” should absolutely mean a product is restored to a reliable standard and we’re sorry to hear that the battery didn’t meet your expectations — that’s not the standard we aim to uphold. All of our refurbished Ring products are restored by approved refurbishers, and we’ve sold thousands with a strong track record of customer satisfaction.
We take pride in offering a 12-month warranty on every refurbished item, precisely so that if something doesn’t perform as it should, you’re fully covered. We’d be happy to arrange a replacement or assist with a return under that warranty to make sure you’re not left with a product that doesn’t serve its purpose. Please feel free to email us at info@redrockuk.co.uk and we can help you further.

Valorada con 1 estrellas sobre 5

Prodotto già usato

Mi hanno inviato una tecamera ring usata..era senza confezione originale ma in una busta con plastica protettiva con le bolle,mancavano le viti di fissaggio con tasselli che di solito vengono forniti con queste telecamere (,ne ho acquistate altre cinque nuove , naturalmente non da loro ,so bene cosa contiene una confezione.....)
Mancavano anche adesivi e altre cose.
Dopo una mail si sono comunque subito proposti di fare il reso e me ne avrebbero "rispedita una nuova'. Questa è la conferma che nuova non era .
bene per essersi proposti a risolvere ...ma male perché comunque ci hanno provato.
Sicuro è che nei prossimi acquisti se vedo loro come venditori non comprerò

27 de septiembre de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Thank you for your feedback. Just to clarify, the Ring camera you purchased was listed as an open boxed item so would not be considered to be new. I can see from our message exchange that a screw was missing from the device. We appreciate that you were rightly expecting the device to come with full accessories and unfortunately on this occasion that was not the case and we're sorry for the oversight.

We appreciate you reaching out so we could offer a replacement, and I'll pass these concerns to our prep team to review our process to make sure open‑boxed items are complete going forward.

Valorada con 5 estrellas sobre 5

First class after sales service as well…

First class after sales service as well as a great range of products at very fair prices. Thanks Seb - top man.

24 de junio de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

We’re delighted you’re happy with our after‑sales service and product range. We’ll be sure to pass your kind words on to Seb — he’ll be pleased to know he made such a positive impression.

Valorada con 5 estrellas sobre 5

Highly recommend for refurbished items

I have bought a couple of refurbished items from this company and I have to say it’s been the best experience. A extremely smooth transaction. They sell a range of refurbished items I can only comment on the two I have bought. I purchased one as a Christmas present and another this month as a birthday present. The items arrived well packaged and within a week. Both items were accurately described. They had some very small scratches which you would expect. Both in excellent working order and apart from the tiny scratches they look brand new. Items come with a guarantee, which they will honour without quibbling. You can’t fault the customer service. They are very quick to respond to any questions. Highly recommend this company on my personal experience, it’s top notch.

11 de marzo de 2025
Opinión espontánea
Logotipo de Red Rock UK Ltd

Respuesta de Red Rock UK Ltd

Thank you for such a detailed and thoughtful review! We’re delighted to hear both refurbished items arrived quickly, were well packaged, and met your expectations. Small cosmetic marks can sometimes be present, but it’s great to know you found them in excellent working order and looking almost new. We’re also pleased our customer service team could support you promptly and that the guarantee gave you peace of mind. Your recommendation means a lot to us — we truly appreciate your trust and look forward to helping again in the future.

Valorada con 1 estrellas sobre 5

CHANCERS AND CHARLATANS

I bought a "New" Samsung Smart Tag2 from their eBay store. It arrived in a plain plastic bag without anything - no Samsung packaging, no battery ejection tool, no user's manual, no warranty papers. I emailed them and got an arrogant reply stating that they do not supply anything with the item. When I pointed out that getting warranty from Samsung is an uphill battle even if you HAVE the paperwork, they replied: "We offer 12 months warranty with this ...”, thereby confirming that I was dealing with chancers. These small electronics are usually irreparable and the manufacturer just sends you a replacement, and if Samsung cannot repair their own stuff you certainly don't want these charlatans to give it a try.

21 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible customer service

I have recently bought something on their ebay store and can only discourage people from buying from them.
After one second from pressing "buy", I wanted to cancel the purchase and click on request cancellation. Literally one second passed. Never the less they ignored my request and went on with the shipment for which I had to pay to ship it back.
I felt disgusted by their behaviour.

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support

Great customer service after my ring doorbell didn’t work I sent them a message they paid for my return postage and sent out another all with in one week . Only if all companies were like this one, I can’t see why they have so much poor feedback back to be honest .

2 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

This company misrepresented the product I purchased and refused to resolve it. Awful customer service. AVOID

28 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

bought a refurbed speaker libratone…

bought a refurbed speaker libratone battery in it which is massive held no charge useless also bought earbud and they worked bad too bad company not fixingf anything just posting out defective product scammers at best

16 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a ring doorbell

Bought a ring doorbell. Won't connect to phone .sent it back told me to contact ring and then more crap.no refund and just ignores my emails. just a con stay away

21 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would Scam recommend that people stay away…

I would recommend that people stay away from this company. It's way of operating it's business is dubious to say the least. I purchased a Google Nest Audio from them, when it started to give problems, they referred me to the Google support. They then told me to go to Google to get the problem solved even though the product is still within the warranty period. Looking at the other reviews before I can clearly understand and believe that they should not be allowed to trade.

4 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don,t go anywhere near this company

Don,t go anywhere near this company. I ordered an Amazon Firestick "refurbished by seller".( Sadly before I,d read the reviews.) The telecommand terminals were all corroded one so badly it was fused into the plastic body so no batteries would fit. Never seen any refurbishment for years.
Reply to emails "out of the office".
Claimed a refund via eBay which they,ve accepted but still had to pay p&p to return the junk.

2 de junio de 2023
Opinión espontánea

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