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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As a New Zealander on holiday needing medical assistance with a broken ankle I can not fault the service I received. Prompt, polite and extremely helpful and thorough. A difficult situation made very... Ver más

Valorada con 5 estrellas sobre 5

Im nearly 50 years young, and have decided to do a full body scan, and came across this private medical center by chance... Walking in there i was blown away by the cheer cleanliness and sophi... Ver más

Valorada con 5 estrellas sobre 5

This was our second time visiting Refuah in a short time. Last time it was for our daughter who displayed worrying symptoms on her foot and started limping. Within 2 days all the necessary imaging and... Ver más

Valorada con 5 estrellas sobre 5

Thank you so much to Mr Schneck for making a difficult situation the best it could be - very good job with stitches, and taking them out - I felt in good hands and appreciate the care taken. Thank you... Ver más

Información sobre la empresa

  1. Centro médico de diagnóstico por imágenes
  2. Centro médico
  3. Clínica

Escrito por la empresa

Refuah Medical Centre is built to accommodate the growing need for quality medical facilities in the area. We understand that waiting for long periods of time in A&E and to see a doctor isn't always an option, so we aim to relieve some of the burden. The centre is outfitted with state-of-the-art medical equipment, including, X-Ray, ultrasound and plaster room facilities. The centre comprises a private GP clinic and a walk-in minor injuries unit open till late.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(183)

58 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience!

Great experience!
Booked and got an appointment and was seen quickly, the receptionist was very helpful. Clean and nice centre. Staff polite and considerate, was seen on time by GP, then had Xray, results shared immediately. Would recommend Refuah Medical centre

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

All tests done immediatley

I had a pain that needed to be checked out.
I booked the appointment, was seen by a GP, done all tests necessary & assured that everything is OK not to be concerned on the same day.

30 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Booked and got an appointment for same day, good receptionist manners and listening and sympathetic doctor.
It was good to meet Mr Schnek on premises who is willing to hear any comments for improvements.
better times coming for the people of Stamford Hill!

30 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick, friendly, and professional care!

I had a minor concern with my new-born on a Sunday morning and couldn’t afford to wait until my NHS GP opened on Monday. Refuah Medical Centre offered me a same-day GP consultation, The environment was welcoming, and the staff and consultant were friendly and professional. Excellent experience overall!

27 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Some negative reactions

The doctor was very professional, but the blonde female doctor who took the X-ray was very weird and had a very bad service attitude. I don't know if she was racist or something. My friend's English might not be very good. She laughed at my friend and was very rude. If my comments are seen, I hope they will be taken seriously.

27 de octubre de 2024
Opinión espontánea
Logotipo de Refuah Medical Centre

Respuesta de Refuah Medical Centre

We're sorry you were not completely satisfied with the service you received. Having looked into this, there appears to have been some language barrier issues on both sides. Allegations of racism are taken very seriously. In this case we are satisfied that there has been nothing more than a misunderstanding of accents and context.

Valorada con 5 estrellas sobre 5

Perfect !

Great experience ! I’ve booked the appointment the same day, the receptionist was lovely and helpful, The staff was great, had my appointment with Dr Paaree Senguttuvan. He took the time to listen to my symptoms, booked some test right away took the time to talk me though the process and the action plan.I never had a service like this before and a great experience with the Dr who’s actually talking the time to listen and ask a lot of questions to have the proper understanding of what’s going on. Even if Private has a certain cost it’s liked to the quality of care you’re experiencing!

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch service

Top notch service, professional staff, beautiful premises. Doctor was patient, thorough and reassuring. Highly recommend.

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service

Exceptional service! The doctor was incredibly attentive and thorough, ensuring every detail was addressed with care. The staff were really professional, and the clinic was clean and well-organised. I felt truly looked after from start to finish. Highly recommend for anyone in need of prompt and detailed medical attention.

From a happy customer.
⭐️⭐️⭐️⭐️⭐️

9 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Be patiently.

Hi, I was very impressed when I stepped in to the beautiful medical centre, I was very warmly welcomed. I came 10 min before my apointment time. I filled up the forms. And waited 25 min to get into the gp, who apologised for waiting.
The gp was listening to me with patient and examined me . He told me to make a xray wich I was happy to do, but I didn't know he can't read it. So, I feel upset about that.
He send me to make a xray ....waited 1 hour!!!!
Till I went to knock on the door to ask why am I waiting, no patient was there. The lady explained that there's a problem with the system and was waiting in the xray room and I learned how the machine is working. It took another half hour. Than I was waiting another half a hour for gp who went for his break....and I'm not done yet.....
When finally he arrived, he used the computer from the secretary to explain me about my case. Very not proffecional. And the secretary was busy on a call and I saw with who she was on the phone as her name came up on the screen (happened to be my dil) it's very not confidential. I'm so sorry about my complaint.
I understand its a new center. And kol hakavod. But it costed me 3 hours to be at your centre. Plus 1 hour travelling from canvey. If I would know that, I would go local to a&e.
Wishing you alot of hatslocho and a git gebensht gezunte yur.
Mrs Sara Lubelsky (aker) canvey island.

8 de octubre de 2024
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Respuesta de Refuah Medical Centre

Hi Sara, we are sorry you didn't have the experience you were expecting. As we explained to you on the day, we had technical issues with our X-ray machine were outside of our control but we were still able to conduct the X-ray eventually. Although the reception area was empty when the Doctor saw you on his return from their lunch break, you should not have been shown the Xray image in the reception area. Medical staff involved have been told they must only review images in their consultation rooms in future.

Valorada con 5 estrellas sobre 5

Amazing, Brilliant staff, wonderful experience

First off I am overwhelmed and pleased by Refuah medical center, they have the best medical services I have ever encountered and I am beyond grateful for their support and integrity in helping. For years I have been through constant issues with pain and have been given the usual outcomes to no avail. But when I was advised to go visit Refuah medical center I was told what the real issue was and was taken back and was full of joy. If you is going through issues with an ongoing condition and there is no answers or you need the best quality advice, care and knowledge Refuah medical center is the place to be. I recommend it to everyone and please I assure you the staff are amazing, kind and well respectful and respected, I would like to thank Israel for speaking with my son and being very patient. You are an honorable man, I would like to thank both receptionist Gila and Tracy for your kind and warm welcome, both your caring and thoughtful words had bring comfort. To Dr Afshin Kahen, you showed care, empathy, generosity and knowledge, your answers have helped me now realize the issue and I am very grateful for you. I thank you Dr Kahen. To anyone considering to visiting I assure you, you will be grateful.

Many thanks

Josephine

6 de octubre de 2024
Logotipo de Refuah Medical Centre

Respuesta de Refuah Medical Centre

Thank you for your kind words. Your comments have been shared with the team!

Valorada con 5 estrellas sobre 5

Refuahs speciality

I found Refuah to be extremely professional yet friendly, the place is really clean. I managed to get an appointment very quickly. The doctor explained everything so patiently and clear. I would definately recommend Refuah to everyone.

7 de octubre de 2024
Valorada con 5 estrellas sobre 5

Simply Excellent

I was amazed by the 5 star service. Everthing went so fast, efficient and discreet! I think Refuah is doing an amazing job!!

6 de octubre de 2024
Valorada con 5 estrellas sobre 5

The best health centre

Thank you for opening such an important health centre
It gives us much reassurance and confidence ….
The locality,efficiency and professionalism are putting you in an advanced position and making you second to none!!!!!
May רבש״ע bless you with much siyatta dishmaya!!!
כתיבה וחתימה טובה

29 de septiembre de 2024
Opinión espontánea

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