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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Followed prompts for an immediate refund to bank. Return/refund page loaded and was shown to be successful, but I never received my immediate refund as promised. I even waited 8 hours, yet it never ar... Ver más

Valorada con 4 estrellas sobre 5

Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... Ver más

Valorada con 1 estrellas sobre 5

Realised that refundid were withdrawing $3.99 from my account each month for a subscription that I don’t recall even signing up to?! I used refundid once as the shop I purchased from (Witchery) isn’t... Ver más

Valorada con 5 estrellas sobre 5

Refundid is genius. Makes a big difference getting an instant refund (which I did for shopping at Dissh) versus having to wait two weeks or more for other brands. Also makes the returns process so sim... Ver más

Información sobre la empresa

  1. Servicios financieros alternativos

Escrito por la empresa

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

442 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Declined my ID verification without any…

Declined my ID verification without any option to try again or fix it. No help on how to proceed moving forward and now I have a dress that is marked as returned when it hasn’t been! Such a horrible website to navigate, no option to receive help I’m just completely stuck!!!!!!

29 de diciembre de 2023
Opinión espontánea
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Respuesta de refundid.com

Hi Bella, we are so sorry to hear that you had a negative experience. Please reach out to us via our website or at info@refundid.com and we would be happy to further assist you.

Valorada con 1 estrellas sobre 5

Money removed from my account after item returned on time

I sent back the Trenery dress that was a little too big on time after using Refundid, and used the refund to purchase the same dress in a smaller size. It seemed convenient. I just received an email from Trenery advising me that they received the returned dress. Soon after, Refundid took money out of my account with no notification (such as an email) and I’m very unimpressed as I had not accounted for this happening as I’d followed the procedure on time and correctly. I hope the money is replaced in a timely manner and I’m just chasing it up now. I don’t recommend Refundid and won’t use it again.

27 de diciembre de 2023
Opinión espontánea
Logotipo de refundid.com

Respuesta de refundid.com

Hi there, we're sorry to hear that you had a negative experience with Refundid. Please reach out to us via our website or send an email to info@refundid.com and we would be happy to assist you further.

Valorada con 5 estrellas sobre 5

First Class

Firstly, love your clothing range.
Secondly, the refund process has to be the best in the World! I hadn't even got the returns to the Post Office and the refund had already been processed to my nominated account. You can purchase online with Dissh (ps:my husbands nickname for me)!with absolute confidence. Thank you and congratulations on first class service.

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10

insane! went in my account within three seconds.. i normally wait weeks for my money to be refunded! best thing ever made 🫶🏼

12 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So easy and logical

So easy! Immediate refund whilst you wait for your returns label to generate. Great idea for busy people who want to facilitate a quick return when an online purchase hasn’t been the right purchase. Saves so much time !

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So easy and quick

So easy and quick! Couldn’t believe my refund was processed and in my account within a minute!

21 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using Refunded for an online…

First time using Refunded for an online purchase at Trenary.
The online return process via Refunded was super easy. My funds deposited back into my account immediately.
Great service.
Highly recommend.
I hope more retailers decide to use this process for online refunds.

11 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your money here

My first experience with this company has been atrocious!! Firstly they are the ones who listed a synthetic wig as 100% Brazilian on the profile and then as synthetic at the very bottom on product description! Why not say it's synthetic on the profile page and product description? And yet expect you to pay a return delivery fee! I was told to consider keeping it as I might loose my money. Why on earth would anyone be still wearing shiny plastic on their heads in these days?? The darn things look itchy without even wearing it. I wouldn't even wear it on Halloween. My first experience shopping in an American website and don't think I'd ever do it again. Lesson learnt. It's as if people who gave these reviews where paid to do so as I've had the total opposite!

4 de septiembre de 2023
Opinión espontánea
Logotipo de refundid.com

Respuesta de refundid.com

Hi there, thanks for review. It is important to note that Refundid and the retailer you purchased your item(s) from are seperate platforms - we work in partnership with them to provide instant refunds for their eCommerce orders.

We strongly urge you to reconsider your review as it does not pertain to Refundid - it seems like your negative experience is associated with the retailer. We are also an Australia-based company!

Valorada con 1 estrellas sobre 5

Expensive return

had to pay $18 for a return for wrong size. it is very inconvenient and expensive for online shopping. Returns should be free, or atleast have flat fees. Terrible!

4 de septiembre de 2023
Opinión espontánea
Logotipo de refundid.com

Respuesta de refundid.com

Hi Mohammed, thanks for review. It is important to note that Refundid and the retailer you purchased your item(s) from are seperate platforms - we work in partnership with them to provide instant refunds for their eCommerce orders.

Refundid mimics the return cost that retailer offer to their customers. We strongly urge you to reconsider your review as it seems that it does not pertain to our business.

Valorada con 5 estrellas sobre 5

Bought two dresses

Bought two dresses, both were too small. No hassle instant refund. Repurchased another dress which was perfect!

21 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed with the return…

Very disappointed with the return process, have to give debit card information, use DHL and lable does not print out correctly.

5 de agosto de 2023
Opinión espontánea
Logotipo de refundid.com

Respuesta de refundid.com

Hi Tracy, I'm sorry to hear that you have had a negative experience using Refundid. We value your feedback - if you could please email us at info@refundid.com we will be able to provide further details regarding the refund process.

Valorada con 5 estrellas sobre 5

You did great

You did great! I got my refund ASAP. And my postage is paid for. Made the experience stress free.

10 de julio de 2023
Opinión espontánea

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