Reliked Opiniones 1464

As the lid to the facial oil was open, the oil had seeped out past its own box and into the brown cardboard box containing other item. The bottle was completely empty on arrival. I am relieved the trousers were not damaged in the process.

I stumbled across Reliked around a year ago now and it quickly became my most favourite shop to ever exist. I am extremely passionate about Reliked to the point it’s become an obsession.

I use the app daily & have told all my friends & family about it that we now even have a groupchat together to discuss the sales!

I must have made over 30 purchases with lots of items included and have never really had an issue.

I think the constant communication from the store is great, getting a sale email or app notification from them really makes my day, and seeing all the new stock really brings me joy!

It’s clear the reliked owners are really trying to build a community of other reliked lovers like myself, and are very passionate about feedback. I once gave some feedback on the email marketing and have noticed changes. It feels nice as someone who is very supportive of the business to feel heard.

My only two feedback points I’d say is the delivery can be longer than I’d like, but I think often the wait seems longer as I am extremely excited to get my order but you are updated as soon as the item is posted ect & the second is I’d really love to visit the store especially on the days they have events, however as I am in the midlands it’s quite a drive away (obviously nothing Reliked can do there!)

If you’re considering making a purchase from Reliked, I simply couldn’t recommend enough, from clothing to makeup, skincare to gifts - I could probably open my own reliked with how much I’ve purchased!

Thanks again for being possibly my favourite company ever!

i love reliked. Great company and whenever i’ve had an issue it’s been resolved satisfactorily and quickly. Can’t recommend enough.

I tried a dress on in Anthology which was lovely but was £180! I then saw someone wearing it and decided to hunt it down. It was sold out online but I found it on Reliked for £40!
Postage was quick and the dress was exactly as described.
Very pleased and I'll definitely use Reliked again and have recommended it to my friends.

Great product & exceptional price

Purchased two sets of leather shoes ( size 8). They arrived quickly, were as described and are gorgeous. I have no complaints

The website appears to be legit. However, customer service do not appear to understand/abide by consumer laws.

Parcel was delivered by Evri (…) 3rd May outside my house. It was gone by the time I got home. I contacted customer services with the photos from Evri and my issue. I had to chase them for a response. They returned to my email saying that Evri “confirmed delivery to your GPS location” and attached the very same photos that show it was left behind a plant pot. I didn’t want to have to, but I responded stating my consumer rights and that I expected a refund. Radio silence. As a result, I put a claim through PayPal. Rather than acknowledging the error and letting me have my money back quickly, they refused to respond to that either. Obviously, PayPal awarded in my favour.

Reliked, according to The Consumer Right Act 2015, the trader bares the risk for delivery until the consumer physically receives the goods. If goods are lost or not delivered, the seller is legally responsible. If the customer has not received the item, the retailer must either resend the item or issue a refund, regardless of whether the courier says it was delivered.

I can see the person who reviewed before me had this very same issue.

If you are ordering from Reliked, make sure you are using a credit card or service like PayPal to protect yourself.

Didn’t receive my order. Tracking showed it was delivered, but the photo clearly shows it was left outside. By the time I got home from work, it was gone. I’ve emailed several times and still haven’t heard back. Customer service is non-existent. I’m not happy at all.

Placed an order which i have chased up numerous times but have received no update, response, apology or refund. The customer service if you have a query is non existence, only option left now is to contact payment company to see if they can help recover my funds. I will never be using this company again due to this experience

Great prices - slow service
Have ordered from here multiple times, products are great and can get them for a great price with all the sales. However shipping is slow, there have been a few occasions where I've had to chase up my order as it's been a week with no shipping update.
If they could get the orders out faster they could get 5*

While I have found some truly amazing bargains I have also faced numerous issues with this CO in terms of quality check and customer service.
I bought a pricey skincare item under vague advertising. It was expired. I checked brand website to provide them
evidence as the colouring& texture had changed drastically. I got snail mail response, zero apology or goodwill gesture as a long loyal customer. CS Team were abysmal, rude & dismissive. Don't buy skincare, fragrance or cosmetics as most likely it's expired hence the generous discount offers. They should do a quality check before advertising their stock, given their inflexible return policy. Instagram CS is awful. Furthermore they continue to use EVRI despite their awful reputation & unnreliable service. Another incident- My whole order worth £150 was stolen by Evri while this Co told me to shop elsewhere as opposed to fully investigating the incident. Don't give yourself a headache shopping with them. They don't value customers or their money!

I would normally give excellent reviews for Re-liked but on this occasion I can't. One of my items was not as described. It was stated to have pockets but didn't. I wanted to return it but did not want to pay the return postage or the £2.00 re-stocking fee as this was not my fault. Re-liked offered me a credit for the purchase price only. I have not returned it. I do not think this was fair. I would say I was very pleased with the other items I bought.

OK, the item itself was fantastic, in great condition, it arrived well packed and quickly.
The only thing I was a little disappointed in was that there was no certificate or letter etc. certifying that the item was previously owne8d by 'X' celebrity.

Placed an order with this company. Paid for the item and then two days later I received an email saying they have cancelled my order.

The item was then relisted at a higher price

love love ❤️ easy to use quick delivery like new very happy

I don’t have any bad experience,they are always on time

Mixed experience. The positive is that I was able to purchase a bag that was after for nearly a year at a reasonable (ish) price which is no longer available from the brand. However very poor response times from customer services especially as it was a high value order. I would use them again because they do have niche items but would use Klarna / Paypal as a payment method incase of issues. I do absolutely love my bag that I got.

I have tried several times to get someone to look into my orders but am getting no response. Have used this company a lot over the pass few months but don't think I'll be using them again. Why offer a contact us option when no one has ever got back to me. The customer service is dreadful

I buy clothes and beauty products from Reliked regularly. On the few occasions I have sent clothes back because they didn’t fit, they have been great.

I read these reviews after placing an order on Reliked and it's safe to say I was very nervous about my order after reading!
However I need not worry, the item arrived within a couple of days and was in better than I was expecting.
I guess people are quick to write about the bad experiences but not so much the good