The only thing I need is just to get right stuff what I paid for, but unfortunately was objected because I can't well keep the greasy pod due to it's sever oil leakage and failed to provide the pictu... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... Ver más
La empresa ha respondido
Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... Ver más
La empresa ha respondido
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... Ver más
La empresa ha respondido
3,6
Medio
294 opiniones
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Delivery is a joke
Delivery is not next day if ordered by 3pm, be lucky next day. My last order was made on the 6th Oct and was only delivered yesterday 9th Oct. Poor distribution delivery service and yes my order was made before 3pm FYI.
6 de octubre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we have sent a follow up email regarding of the issue that you are facing, please check on your spam/junk folder in your email, and kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
The company missed my all parcel and I…
The company missed my all parcel and I tried to contact the team many times, nobody replied me in past one month.
13 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we have sent a follow up email regarding of the issue that you are facing on 2023/10/07 at 12.22 hours. Please check on your spam/junk folder in your email, and kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Respuesta de Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Never arrived
27 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we have sent a follow up email regarding of the issue that you are facing, please check on your spam/junk folder in your email, and kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Fast delivery good flavour and experience teams
Fast delivery good flavour and teams
26 de septiembre de 2023
Respuesta de Relxnow
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with us. Your support means a lot to our team!
Thank you, and we appreciate the support you have shown us.
the flavor are so good
25 de septiembre de 2023
Respuesta de Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
The best and easiest ways to get it delivered
I very thing was great and easy to order. The shipping is fastttttt
18 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are still processing your inquiry as for now, please allow some time for our backend team to check, and we will get back to you with a confirmation for your missing parcel. Kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Fast Delivery & Great Products
Next delivery as usual!
These are the best-tasting pods I've tried, and best of all they don't leak!
21 de septiembre de 2023
Respuesta de Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Fast easy service
Fast easy service, quick delivery and a fantastic product cannot fault
22 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
I sent email to Support at least 2…
I sent email to Support at least 2 weeks ago, still no answer
23 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we have sent a follow up email regarding of the issue that you are facing. Please check on your spam/junk folder in your email for our confirmation email. Kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Defective item recieved
Ordered the chain for the vape but it was missing the piece that holds the vspe to the chain. Totally diappointed.
22 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
We have sent a follow up email regarding of the issue that you are facing, kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Discount please
I hope could get a discount code that would be really awesome. Like 50% discountttt
11 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are delighted to hear that you had a great experience with RELX!
Thank you, and we appreciate the support you have shown us.
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are delighted to hear that you had a great experience with RELX!
Thank you, and we appreciate the support you have shown us.
I had ordered over 10 times since 2022…
I had ordered over 10 times since 2022 but around 12 pods doesn’t work over around 100 packs within 2 accounts.
The general services are more than satisfactory.
11 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Always on time and you get exactly what…
Always on time and you get exactly what you order
11 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are delighted to hear that you had a great experience with RELX!
Thank you, and we appreciate the support you have shown us.
The new pods are thicker so you can't…
The new pods are thicker so you can't easily see how much liquid you have left... disappointing!!
Also the recent price rise was steep 😕
From £5.99 to £8.99?
It is now nearly as expensive as smoking....
I won't be buying again 😔
Such a shame 😞
6 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we have sent an email regarding of this issue. Please check in your spam/junk folder in your email.
We are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
bad customer service
13 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and your willingness to share your thoughts with us demonstrates your commitment to helping us grow.
We have sent a follow up email on 2023/09/16 at 14.58 hours regarding of the issue that you are facing, kindly revert to support@relxintl.com for further assistance.
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Smooth and quality…
4 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
Thank you, and we appreciate the support you have shown us.
5 stars!
Items are always safely packed, with no damage even the boxes, and fast delivery. More discounted packages soon please!
12 de septiembre de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we’re grateful to hear that you had a great RELX experience! Your support means a lot to our team!
Thank you, and we appreciate the support you have shown us.
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