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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Really bad experience with these folks. They kept giving me the runaround with regards to required documentation. They would ask for something, I would send it and then they would ask for it again... Ver más

Valorada con 5 estrellas sobre 5

Josh was great a helping me throughout the process. There were some delays with the process but he would always try his best to keep me updated and was very professional throughout the entire process... Ver más

Valorada con 5 estrellas sobre 5

We had a good experience working with Renofi on our home reno finance needs. There were some delays with bank, but working with Josh Kelley made all the difference. He was very professional and commu... Ver más

Valorada con 5 estrellas sobre 5

We had an excellent experience working with Renofi on our home project. If you want an advisor who will go above and beyond for you- ask for Alicia. She treated us like family and was so great to work... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Borrow the most money with the lowest monthly payment for your home renovation. Borrow up to 90% of your future home value with a RenoFi Renovation Loan.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great Experience

Jessica and Jacob were great to work with! They kept us informed through out the short process. I highly recommend them for any renovation loan needs.

30 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of professionalism and horrible communication

We began working with RenoFi before purchasing our home in November 2023, intending to secure a renovation loan. RenoFi assured us that obtaining the loan would be no issue, as long as we provided finalized plans from our remodel company. We gave them all of our information upfront, and with their word, we moved forward with purchasing the house. However, once the plans were finalized six months later, everything changed.

The loan officer who had been working with us became unreachable, responding to our inquiries with vague updates like "looks good" or "on the right track" before stopping communication altogether. Two months later, we requested a new loan officer, but the same issues occurred. We were given constant excuses—"waiting on my manager," "I'll reach out after my meeting,"—but no meaningful progress was made. Over the course of a year, we’ve been left in a very difficult financial position, with no loan, no communication, and no accountability from RenoFi.

Our experience mirrors the frustration of other customers who feel misled and trapped by RenoFi’s false promises. RenoFi’s lack of professionalism and communication has caused us to waste valuable time and left us searching for another lender. This company operates under unethical guidelines, and we would caution others from trusting their promises.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de RenoFi

Thank you for sharing your experience with us. We’re relieved that we were able to correct course and successfully find a solution for you through our process and we truly regret to hear about the challenges you faced during your journey with RenoFi, and we appreciate your feedback.

We strive to provide clear and consistent communication, and it’s concerning to hear that we fell short in this instance. Renovation loans can be complex, and it’s never our intention to leave our clients feeling frustrated or unsupported.

We understand how crucial timely updates and accountability are, and your situation highlights areas where we can improve. We sincerely apologize for the delays and lack of follow-up you experienced. Your insights are invaluable as we work to enhance our processes and communication.

If you’d like to discuss this further, please reach out to us at help@renofi.com. We wish you the best in securing the financing you need for your home and appreciate your candid feedback.

Valorada con 5 estrellas sobre 5

Perfect for small first time investors

I received solid advice and very considerate service from Jacob & Jessica. This is my first major construction project - the renofi team discussed a few possible strategies for me and helped me find & close on a loan that met my needs.

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well pleased

Application was easy to follow and upload the required documents. Jacob was outstanding in his communication and feedback as the process progressed. He displayed professionalism and confidence that made me feel extremely comfortable with this decision. Loan went through without a hitch with no surprises. Much gratitude to Jacob for a job well done.

8 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience and highly recommend Renofi…

I love their online setup for information and all documents collected, very easy to use and communicate. My loan advisor Jacob was super easy to work with, was upfront and transparent on what to expect to get the application through underwriting. The Renofi lead processor Sam was excellent help to get through the process. Thanks Renofi team !

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you, Josh!

Josh was super helpful throughout the entire journey. Always willing to answer questions and help me navigate all the ins and outs. I would recommend Josh to anyone!

15 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The value is in the people who walked us through to our goal

My experience with Renofi was a positive interaction with the real people behind the website. They were available by phone and email to work through the process. Marc, Casey, Christopher … all held our hand to get us to our stated goal when even we didn’t think we needed it. Renovation financing has its own particular set of hurdles and it was better to have an experienced team help us. We are grateful that they were diligent and didn’t waiver from their commitment to help us reach where we wanted to be with our renovation project.

25 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience, best rates in town and I truly love the 2 options where you can either go traditional heloc but w/ prime rate not your typical prime +1 rate. Or you can get an after construction value HELOC both products with 90% LTV and prime rate!!!

8 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best experience!

I worked with Ryan to get me what I needed to feel comfortable and secure in taking a personal loan to help me with some home improvement projects that I did not have the funds for. He was super communicative throughout the process and I felt was dedicated to getting me what I needed, and it all took less than a week. I would highly recommend working with him and RenoFi. At a time where my credit is “good” and I needed the funds, I can’t say enough good things about this experience.

14 de junio de 2024
Opinión espontánea

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