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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Ver más

Valorada con 5 estrellas sobre 5

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Ver más

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 20% de las opiniones negativas

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4,2

Todas las opiniones

(126)

27 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Swift, simple and very professional

Great experience, I worked with Carrie who was wonderful - delivering superb communication in every stage of the moving process making it feel extremely easy and stress free - allowing me to move in very quickly. Moving felt a lot better with the support provided and everything is amazing so far & meets expectations.
Thanks to Carrie & Rent a Room both.

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Carrie was very helpful and nice during the whole process of moving into the room and made it easy to understand the things I was confused about, the room was well looked after, very clean and modern.

12 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

An experience worth recommending.

Have had quite a great experience with Rentaroom, from viewing, referencing and leading up to check in. My advise to anyone wishing to rent with rentaroom (which I am sure will be appreciated) is to be forthcoming and honest. I feel very lucky to have dealt with real people with empathy, and not robots. Shout out to Andy and Carrie for a stellar job they are doing.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth move in

Carrie from Rent a room helped me move in, and also helped with my friend. Even gave me a lift to my friend's room and then back to my room as I had no car. Issues have been documented and promised to be rectified soon

17 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice open spaces

Nice open spaces, warm temperature, reliable appliances and equipment, friendly staff and residents.

8 de noviembre de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your kind review Daniel, we hope you enjoying living in your new home :-)

Valorada con 5 estrellas sobre 5

We have used Rent A Room for several…

We have used Rent A Room for several years to manage our properties and could not reccomend them highly enough. With all the ups and downs a property business throws at you it was so reassuring to know our properties were in safe hands and being well looked after. In particular I would like to mention Julie at Rent A Room who always goes above and beyond to help myself as a landlord and is a reassuring voice at the end of the phone, thank for all your help!

2 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and efficient service from…

Professional and efficient service from start to finish, any questions answered promptly and nothing too much.
Warm welcome and highly recommended
Craig

13 de septiembre de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your feedback Craig, we hope you enjoy living in the house :-)

Valorada con 5 estrellas sobre 5

Superstar Carrie

Carrie was absolutely amazing & helped me get sorted as soon as she possibly could

30 de agosto de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks Chris, glad you had a good experience. Hope you enjoy your new home. If there's anything we can do please let us know.

Valorada con 4 estrellas sobre 5

Floor should be more clean and cleaner should come at least once a week. Bedding is not ok

Floor should be more clean and cleaner should come at least once a week. Bedding is not ok I can't sleep properly. Can we change that please

4 de septiembre de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Hi Ravinder, the cleaners come twice per week as per the advert and contract.
We do not provide bedding, other than the mattress protector which is hotel standard, so I'm not sure the issue here? Please contact us via the tenant app is there is something you want us to look at specifically.

Valorada con 5 estrellas sobre 5

Shout-out: Andy and Carrie

My partner and I recently moved in together for the first time with the help of Rent a Room. Both Andy and Carrie are absolutely amazing people who helped us every step of the way, so friendly and helpful with any of our questions.
Thank you so much!

30 de agosto de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your positive review, we'll pass your thanks on to Andy & Carrie! Hope you enjoy your stay in the property :-)

Valorada con 5 estrellas sobre 5

One of the staff members has always…

One of the staff members has always gone above and beyond for me - Carrie. Whenever I've needed anything at all she has been there for me, from maintenance issues to rearranging and moving furniture which she really didn't need to do. I cant thank her enough, and she is a credit to rent a room.

31 de agosto de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your positive review, we'll pass your thanks on to Carrie! Hope you enjoy your stay in the property :-)

Valorada con 5 estrellas sobre 5

Very professional and helpful

Very professional and helpful, cheerful and polite.

22 de agosto de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your positive review, hope you enjoy your stay in the property :-)

Valorada con 5 estrellas sobre 5

Good

Yes, I extremely. happy about the room.My thinking I staying with nature. outside the garden & railway crossing.

26 de agosto de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your positive review, we hope you enjoy your stay in the property :-)

Valorada con 5 estrellas sobre 5

Simple, easy, quick and friendly 5 stars

Andy and Carrie offer a 5 star service. From booking the viewing on the same day to moving in. The whole process was simple and the two of them are very easy going and approachable. I would recommend 100%

4 de agosto de 2023
Opinión espontánea
Logotipo de RENT A ROOM

Respuesta de RENT A ROOM

Thanks for your review, we hope you enjoy staying at the property.

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