Repairtech Services (UK) Opiniones 

613
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They sent an engineer to fix a minor cosmetic problem with ignition on our stove. After 90 minutes working on the stove he had broken it, and we have had to pay for a brand new stove. And they totally... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a few problems with our Rangemaster cooker, contacted them and Max the engineer arrived. Very friendly, helpful and efficient also respectful of our property. Repaired the oven and replace a d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We wanted to change the colour of our Rangemaster cooker and phoned for advice, as to whether we could buy replacement oven door skins and drawer fronts. Despite our cooker being 16 years old, Repai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was extremely impressed with the service I received. The engineer arrived on time, quickly identified the issue with my range cooker, and carried out the repair with real professionalism. He was kno... Ver más

La empresa ha respondido

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4,0

Muy bueno

TrustScore: 4 sobre 5

613 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,0

Todas las opiniones

(613)

27 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful advice with regard to what…

Very helpful advice with regard to what I needed. Much appreciated.

12 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Diner,
We’re happy to hear that you rate our service as 5* which is what we strive to provide. Thank you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Kate was very friendly

Kate was very friendly, efficient and prompt with any queries I had. A joy to liaise with.

20 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr Bailey,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we will be sure to pass on your comments to Kate. Thank you.

Valorada con 5 estrellas sobre 5

Nothing but praise for paul te engineer…

Nothing but praise for paul the engineer who repaired my cooker. Thanks to all involved. Highly recommended.

22 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr Will,
Many thanks for taking the time to share your feedback. We are delighted that our staff and Paul B provided a 5* Service.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very prompt and professional. Thank you for a great job.😃

20 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Jayne,
We pride ourselves in delivering outstanding service to our customers so this is great to hear. Many thanks for taking the time to leave feedback.

Valorada con 5 estrellas sobre 5

Moved house last week

Moved house last week. Called Repair Tech on Friday as oven and grill not functioning. Discussed probability that it was the clock. Paul arrived promptly this morning at 09.00. Replaced clock knobs. All now functioning. 1st class service from a knowledgeable and friendly engineer. Many thanks.

19 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Therese,
Thank you for taking the time to leave a 5* rating. We are glad to hear that you received a 1st class service from Paul and your appliance was quickly repaired. We really appreciate your comments.

Valorada con 5 estrellas sobre 5

Excellent customer service from Mark on…

Excellent customer service from Mark on the service desk.
Swanny the Engineer arrived on time in both visits , he was very knowledgable and friendly.

5star service from both

Thank you !

13 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr Waltham,
Thank you for taking the time to leave a review. We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team in the office and our engineers who really do love seeing such positivity about our service.

Valorada con 5 estrellas sobre 5

Special loud shout out of thanks to…Josh Reynolds customer service team

Special loud shout out of thanks to Josh Reynolds who went way out of his way to help me. Excellent customer service, professional, prompt, personable and kind. THANK YOU SO MUCH JOSH! X

14 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Consumer,
Many thanks for taking the time to leave a review. We are delighted to hear that Josh provided you with excellent customer service. We will be sure to pass your comments on to him.

Valorada con 5 estrellas sobre 5

My repair was handled quickly and…

My repair was handled quickly and efficiently. It took 2 days from initial contact for engineer to come and diagnose the problem and another 3 days for him to come back with the spare part to do the repair. In the overall scheme of things the cost was acceptable.

12 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear David,
Thank you for taking the time to provide us with a review and for using our services!
We are very pleased to hear your appliance was repaired quickly and the experience was 5*. It was a pleasure to have been of assistance.

Valorada con 5 estrellas sobre 5

Expertly handled order

Expert service able to get the part I needed with only the model number, making the phone call quick and painless. They said it would maybe arrive in two weeks, as the part may have to be manufactured which I’d prepared myself for. I was delighted however, to receive it within four days.
Parcel tracking worked a dream too as I was easily able to have my part diverted to a safe place as I was out.
This is only the second time I’ve had to use this company but as before, customer service is excellent and reliable.

12 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Daniel,
Thank you for providing us with a 5 star review. We are happy to have been of service and delighted that you rapidly received the part you required.

Valorada con 5 estrellas sobre 5

Excellent service

The engineer was on time, had the right parts and my ovens doors were fixed in a matter of minutes.
Very efficient

9 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Debbiec,
Thank you for taking the time to leave a review. We pride ourselves in delivering outstanding service to our customers so this is great to hear.

Valorada con 5 estrellas sobre 5

Above and Beyond

Above and Beyond….

A couple of weeks before Christmas the door to our fridge freezer compartment wouldn’t close. Bit of plastic had fractured. Bother. Rang Mark Stone up and quickly got a replacement sent.
Couldn’t fit it meself. Got a man. He broke the compartment door!! Christmas looming. Wife decidedly not pleased.
Rang Mark again. Could you pl send us a new door and while your at it could you attach the handle to close it. Sorry. Can’t do that they are dispatched from the warehouse in two separate bits. This was about 3:30.

Staggered to receive bits next morning before my breakfast. Imagine absolute delight when parcel contained handle already fitted.
Decidedly service above and beyond our expectations.
New door fitted no problem.
Wife happy.
Well done.

17 de diciembre de 2023
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear M Shellens,
Thank you for ordering your parts with Repairtech Services and for taking the time to leave a 5* review. We are happy to hear that Mark was of great assistance and that the parts were delivered quickly. We will be sure to pass on you comments.

Valorada con 5 estrellas sobre 5

They provided a replacement oven…

They provided a replacement oven element for my 19 year old Rangemaster Ceramic Cooker. Which arrived within in about 10 days of my order, it had not been in stock, I had not expected it to arrive for another 20 days. I installed the element myself and it worked. So very pleased with the service provided.

18 de enero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Alex Smitton,
Many thanks for taking the time to share your feedback. We are delighted that you received the part much sooner than expected and are happy to have been of service.

Valorada con 5 estrellas sobre 5

Engineer arrived early and diagnosed…

Engineer arrived early and diagnosed fault immediately.
Spare part available on van and fitted,
Engineer efficient and friendly.
Excellent service. Would recommend to anyone.

7 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr Payne,
Thank you for taking the time to leave a review. We are delighted to hear of the excellent service provided. Feedback is shared with our Engineers who love seeing such positivity of their attendance.

Valorada con 5 estrellas sobre 5

Paul Beggs cooker repairs

Just had my range cooker repaired by Paul Beggs,, can highly recommend him he did a great job, cookers like new again, lovely guy. from Sheila Hawkins

8 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr & Mrs Hawkins,
We are grateful that you took the time out to leave us a review and are happy to know that you found Paul's service 5 star.

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish.
Mark (who took my call) and Paul (the engineer) were very friendly and explained the whole process.

Thanks to all.

7 de febrero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Jez Hope,
Thank you for taking time to leave us a 5* review. We will be sure to pass on your kind words to both Mark and Paul.

Valorada con 5 estrellas sobre 5

Top job

Our engineer (Paul) was punctual very friendly and kept us informed of the work he was doing, did a great job of clearing up when he'd finished

31 de enero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mark,
Many thanks for taking the time to share your feedback. We are glad to hear you received a 5 star service.

Valorada con 5 estrellas sobre 5

Top Service

I'm writing this on behalf of an elderly friend Robin Bromley who recently used this company. At 79 Robin struggles to use the internet and ask me to help to pass on just how happy he was with some recent work that was done to his AGA. The operative was polite and carried out his work to a high standard ensuring the appliance worked better than it has done for many years
Mr Bromley would have no hesitation in using this company again in the future

29 de enero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr Gibson,
Thank you for taking the time to leave a review on behalf of Mr Bromley. We are delighted to hear of the 5* service provided. We will share this with the engineer and let them know to keep up the amazing work.

Valorada con 5 estrellas sobre 5

Very professional company with helpful…

Very professional company with helpful staff. Cooker part arrived very quickly. Would certainly buy from this company again.

18 de enero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Ms Groom,
Thank you for taking the time to provide us with a 5 Star review and for using our services. it was a pleasure to have been able to assist you.

Valorada con 5 estrellas sobre 5

Paul has attended twice in the last few…

Paul has attended twice in the last few weeks. Initially to attend to look at a faulty ring on my hob and following diagnosis and ordering of parts he has been back today to resolve the issue. I was really impressed with the service...... friendly, knowledgable and explains what he is doing and why. I would definitely recommend him 👍👍

31 de enero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Mr Mitchell,
We are glad to hear that you received an excellent service from Paul. We really appreciate your comments and many thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Parts query resolved super fast!

Needed advice and parts for my range cooker. Super helpful staff, directed me to a knowledgeable assistant. Parts located and delivered super quickly. Highly recommend

17 de enero de 2024
Opinión espontánea
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Respuesta de Repairtech Services (UK)

Dear Ms Ainslie,
Thank you for taking the time to leave feedback on your experience. We are very pleased that our staff were able to assist with identifying the parts you required and send them out swiftly. We pride ourselves in delivering outstanding service to our customers, so this is great to hear.

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