I would like to express my heartfelt gratitude to Emily He,who is my property manager. She always responds to me promptly and patiently answers my questions. She also follows up on matters and takes a... Ver más
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Consulta las opiniones de los clientes
Paige is helpful and easy to deal with when it comes to managing my property. She's approachable, responds to queries and is always happy to help with any issues that come up. She keeps me informed an... Ver más
I can't praise Suth of JLL highly enough for the outstanding property management customer service he provides. He consistently goes over and above what can be expected to take away any worries we hav... Ver más
Lily Wang has been excellent at managing the property and has always been proactive in addressing any issues. When a leak occurred, she contacted the building management immediately and made sure it w... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.
Información de contacto
East Randolph Street 200, 60601, Chicago, Reino Unido
- residential.jll.co.uk
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 44% de las opiniones negativas
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Excellent Service
JLL provided excellent service throughout my tenancy. The team was always professional, responsive, and very helpful whenever I needed anything. They made the whole process smooth and easy. Thank you!

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My new agent Taysir upgraded my…
My new agent Taysir upgraded my experience and really take care of me.

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Good service
I was working with Keely Wesley, who was always helpful, proactive and professional

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Tenant and buyer of a flat
From the moment I moved into the flat, the JLL team provided exceptional support. I want to particularly thanks Zakariya Shahid, who was my property manager. Whenever a maintenance issue arose, their response was swift, professional, and courteous, ensuring repairs were handled with minimal disruption to my daily life. Their clear communication and organized approach made renting a seamless, stress-free experience.
When the property went on the market, the transition was handled with remarkable care. The sales consultant, Ashton Gordon, kept me fully informed throughout the process, coordinating viewings respectfully and ensuring I felt valued as a long-term occupant rather than just a tenant. Their transparency made a potentially anxious situation smooth and reassuring. That positive relationship ultimately inspired me to buy the flat myself.
The JLL team, Ashton and Zak in particular, acted as an invaluable bridge between the landlord and me, navigating the unusual situation where I was both a tenant and a buyer, negotiating a fair agreement and guiding me through the process with absolute professionalism. Their honesty and helpful guidance turned a major life milestone into an absolute pleasure.

Respuesta de JLL
Tay Hussein
Tay Hussein, Property Manager of JLL has provided excellent services. Taysir is very professional, responsible with proper follow through. Taysir is prompt in response and provides good advice. Taysir also provides good and effective solutions. Good job!

Respuesta de JLL
Maham has been a property manager…
Maham has been a property manager taking care of my flat for the last two years. I recently had some damage to the property which required repair work to be done. She was communicative, efficient and eager to help in this stressful period. JLL has been managing the property for over a decade and she is one of the best informed and competent team members I have dealt with.

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Great experience
We have lived in our property for over four years and have had an excellent experience throughout our tenancy. Both the team at JL and our landlords have been supportive, professional, and a pleasure to deal with.
Our Property Manager, Paige Waller, has always been responsive, helpful, and highly professional. Any queries or maintenance matters have been dealt with promptly, and communication has always been clear and efficient.
Overall, we have been very happy with the service we have received and would not hesitate to recommend JL to anyone looking for a well-managed rental property.

Respuesta de JLL
Suth is an excellent professional…
Suth is an excellent professional always keen to help with any problem that might come up during your tenancy. I recommend Suth and the team 100%

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Our JLL Property Manager Mr Zakariya…
Our JLL Property Manager Mr Zakariya Shahid was extremely competent in managing a recurrent episode of sewage leak crisis from floor above our apartments. He has arranged the necessary repairs & restorations, beside mediated partial compensation from owner that has caused the sewage leak. Well done.

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1 year tenancy
As a tenant, my property manager Lucian treat me well as well as my landlord, hopefully the check out progress will goes well.

Respuesta de JLL
Tiffany is the best
Tiffany is one of if not the best property manager I have had the pleasure to work with. Responsive, diligent and considerate.

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Chris Chan provides outstanding…
Chris Chan provides outstanding services.

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Great help!
Tay Hussein has been great as a property manager. She was extremely helpful in coordinating an inspection while I was out of the country, making it a stress-free experience. Thanks Tay!

Respuesta de JLL
Enoch is very knowledgeable and…
Enoch is very knowledgeable and professional. We are grateful for his service.

Respuesta de JLL
Excellent Experience and Professional Service for Over Four Years
My experience with JLL has been very positive from the very beginning. I have been working with them for more than four years, and throughout that time they have consistently demonstrated professionalism, commitment, and a strong focus on delivering excellent service.
More recently, we have had the support of Tay, who has stood out for responding quickly to our questions and taking a proactive approach. Not only does Tay address our requests efficiently, but also goes the extra mile to find the best possible solution for every situation.
Overall, it has been a very satisfying experience, and I highly recommend JLL for the quality of its service and the dedication of its team.

Respuesta de JLL
We had a great experience working with…
We had a great experience working with Taysir Hussein. From the very beginning, he has been incredibly kind, patient, and professional. As he is new to the team, he has gone above and beyond to make sure everything was sorted for our flat, always keeping us updated.
Nothing ever felt like too much trouble, and his friendly, helpful attitude made the whole process much less stressful. We really appreciate all the time and effort Taysir Hussein put into helping us, and it’s clear he genuinely cares about providing excellent service.
Thank you again, Taysir Hussein – we truly appreciate all your help and would highly recommend you to anyone looking for outstanding customer service.

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Excellent support and professional dispute resolution
5 stars for JLL and my property manager Maham Iftikhar! Maham recently handled a tricky end-of-tenancy cleaning dispute for my property, where the previous tenants refused to pay the full cleaning costs. Maham guided me through the TDS process with absolute clarity. Not only did she ensure we had all the evidence—including the check-in inventory and professional cleaning records—to support my claim, but she also answered a lot of my questions about the dispute process in detail, as this is my first time encountering this situation. Thanks to her thorough preparation, the TDS final dispute report awarded me the full cleaning cost, saving me nearly £400! Throughout the process, she was responsive, transparent, and professional. It’s a relief to have a property manager who knows the legal requirements inside out and fights for the landlord's best interests.

Respuesta de JLL
Excellent property / rental management
I have had a very positive experience with JLL’s Greenwich branch for many years now, particularly with Keely, Senior Property Manager.
Keely has been responsive, professional, and helpful throughout. She has handled matters efficiently, communicated clearly, and followed up promptly when needed.
It is always appreciated to deal with a team that is reliable, practical, and easy to communicate with.

Respuesta de JLL
I’m hugely appreciative of my property…
I’m hugely appreciative of my property manager, Paige Waller. She provides professional and timely advice which gives me immense peace of mind to leave the property in her good hands. Her pro-activeness and attention to details means that issues are taken care of promptly without any need for further resolution. Thank you, Paige and keep up the excellent work!

Respuesta de JLL
Karl is the most professional
Always helpful and always answer to me quick. Professional also.

Respuesta de JLL
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