Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to express my heartfelt gratitude to Emily He,who is my property manager. She always responds to me promptly and patiently answers my questions. She also follows up on matters and takes a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had during my tenancy the pleasure of working with JLL's Chris Chan. An absolute professional, with prompt responses, detailed, organised, and in each case made substantial effort to support me I hi... Ver más

Valorada con 5 estrellas sobre 5

Paige is helpful and easy to deal with when it comes to managing my property. She's approachable, responds to queries and is always happy to help with any issues that come up. She keeps me informed an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't praise Suth of JLL highly enough for the outstanding property management customer service he provides. He consistently goes over and above what can be expected to take away any worries we hav... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 44% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(2396)

178 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Renting at Stratford through JLL

We rented a property through JLL at one of their Stratford developments in London, and the experience was excellent from start to finish. The team were professional, responsive, and supportive right from the initial viewings through to moving in and throughout our tenancy.

Erjana and Suth were particularly wonderful to work with and genuinely pleasant at every interaction. The wider JLL team was also equally helpful whenever we needed assistance. The process felt smooth, well-managed, and stress-free, including whenever we had any questions to ask.

We would happily recommend JLL to anyone looking to rent in London.

1 de enero de 2026
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for your five star review and leaving such positive feedback.

Valorada con 3 estrellas sobre 5

Issues are not followed up or…

Issues are not followed up or proactively handled or explained. Hope to see this improved.

4 de diciembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

If you would like to email me with further details so I can look in to this for you my email is michelle.bishop@jll.com

Valorada con 5 estrellas sobre 5

7 years of Trustworthy and Professional Services

I have been working with my letting agent Suth at JLL for more than seven years, and the experience has been impressive. He is consistently responsive, responsible, and reliable. One of best professionals that I have come across in the Uk.

Whenever an issue arises, he handles it promptly and professional .

It is rare to find someone so dedicated and trustworthy in this industry, and I truly value the exceptional service he provides and would recommend him to anyone who are looking for professional letting services

10 de diciembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Thank you for taking the time to leave such a detailed review.

Valorada con 5 estrellas sobre 5

I have been impressed with JLL letting…

I have been impressed with JLL letting management services, my property manager Ahmed is always attentive and ensures that issues are addressed. I would recommend renting with JLL

9 de diciembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for leaving us five stars!

Valorada con 5 estrellas sobre 5

I had an urgent leak under my kitchen…

I had an urgent leak under my kitchen sink, and Hannah Davis was incredibly helpful. She arranged a repair immediately, and the engineer arrived within an hour and fixed everything quickly.
Really grateful for the fast and efficient service. Would definitely recommend.

3 de diciembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for such a detailed five star review.

Valorada con 5 estrellas sobre 5

JLL - Katherine P

A great experience with Katherine Popiol as my property manager, always quick to respond and offer any help where needed! Thoroughly enjoyed my time renting off JLL.

2 de diciembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Thank you for leaving such positive feedback.

Valorada con 5 estrellas sobre 5

Ru has been amazing

Ru has been amazing — very helpful, quick to respond, and made everything easy. Really appreciate her support. Highly recommended!

19 de noviembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for your brilliant feedback.

Valorada con 5 estrellas sobre 5

Good work, Paige!

I'm delighted to have Paige Waller as my Property Manager for my flat. I've been with JLL for years without any issues. She's consistently helpful, responsive, and maintains a friendly yet professional approach. Thank you!

19 de noviembre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Wonderful to receive such brilliant feedback. Thank you

Valorada con 4 estrellas sobre 5

Good response

We recently had issues with heating system at our place, Paige has been a great help as a property manager to help resolve the issue.

29 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for leaving a review.

Valorada con 1 estrellas sobre 5

They will steal your deposit

They will steal your deposit , horrible experience with them. They will always favor the landlord and do not give one crap about their tenants. My house was leaking for 2 straight months and they never compensated me for anything and then went to charge a big chunk for damage that I didn’t cause. They will steal your deposits and will not discuss anything with you they are a horrible horrible agency that have shit property managers. The property managers are robots and will not cooperate with you at all and will just use chat gpt to answer you. I tried being nice to them but if there’s one thing I know is I will never ever come close to that agency again

29 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Thank you for taking the time to outline your concerns. Please can I ask you email Robin.Ayres@jll.com who would like to investigate your points further.

Valorada con 5 estrellas sobre 5

Great experience working with Hannah…

Great experience working with Hannah Davis! She is very responsive and was a huge help throughout my tenancy.

23 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for taking the time to leave a review Arsheya, I will make sure this is fed back.

Valorada con 5 estrellas sobre 5

Refund

Ms Paige Weller has been quick and helpful in dealing with my double payment to the contractor to get a refund.

21 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Thank you for taking the time to feed back.

Valorada con 5 estrellas sobre 5

Good service on property management

The property manager, Suth Lucian Canbert, has given us a really great living experience. All maintenance requests are handled within a week. Thank you for everything you’ve done for us — we truly appreciate your help.

20 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

What a lovely review, thank you for leaving feedback.

Valorada con 5 estrellas sobre 5

Suth has done an excellent job managing…

Suth has done an excellent job managing our apartment during our 4 year tenancy. He was always responsive, friendly and quick to solve any issues we've had! Thank you very much for all your help throughout the past few years!

20 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Thank you for your five star review!

Valorada con 4 estrellas sobre 5

Experience with Suth & JLL

Our experience working with Suth Canbert has been really good. Where we’ve had any issues with the flat, he promptly supported us and ensured issues were resolved as soon as possible. We lived in the same property in Legacy Tower for 4 years and have had an overall good experience with JLL.

20 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

Many thanks for taking the time to leave such positive feedback.

Valorada con 5 estrellas sobre 5

My review is specifically for Suth…

My review is specifically for Suth Lucian Canbert. His attention to detail and his commitment to his clients is something I have not seen anywhere else. His timely reminders and always looking out for his clients’ interest is above and beyond. Thank you Suth

21 de octubre de 2025
Opinión espontánea
Logotipo de JLL

Respuesta de JLL

What a wonderful review to read. Thank you for taking the time to leave feedback, I will make sure this is fed back.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más