I would like to express my heartfelt gratitude to Emily He,who is my property manager. She always responds to me promptly and patiently answers my questions. She also follows up on matters and takes a... Ver más
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I would like to express my heartfelt gratitude to Emily He,who is my property manager. She always responds to me promptly and patiently answers my questions. She also follows up on matters and takes a... Ver más
La empresa ha respondido
I had during my tenancy the pleasure of working with JLL's Chris Chan. An absolute professional, with prompt responses, detailed, organised, and in each case made substantial effort to support me I hi... Ver más
Paige is helpful and easy to deal with when it comes to managing my property. She's approachable, responds to queries and is always happy to help with any issues that come up. She keeps me informed an... Ver más
La empresa ha respondido
I can't praise Suth of JLL highly enough for the outstanding property management customer service he provides. He consistently goes over and above what can be expected to take away any worries we hav... Ver más
La empresa ha respondido
JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.
East Randolph Street 200, 60601, Chicago, Reino Unido
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Ha contestado el 44% de las opiniones negativas
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We rented a property through JLL at one of their Stratford developments in London, and the experience was excellent from start to finish. The team were professional, responsive, and supportive right from the initial viewings through to moving in and throughout our tenancy.
Erjana and Suth were particularly wonderful to work with and genuinely pleasant at every interaction. The wider JLL team was also equally helpful whenever we needed assistance. The process felt smooth, well-managed, and stress-free, including whenever we had any questions to ask.
We would happily recommend JLL to anyone looking to rent in London.

Respuesta de JLL
Issues are not followed up or proactively handled or explained. Hope to see this improved.

Respuesta de JLL
I have been working with my letting agent Suth at JLL for more than seven years, and the experience has been impressive. He is consistently responsive, responsible, and reliable. One of best professionals that I have come across in the Uk.
Whenever an issue arises, he handles it promptly and professional .
It is rare to find someone so dedicated and trustworthy in this industry, and I truly value the exceptional service he provides and would recommend him to anyone who are looking for professional letting services

Respuesta de JLL
I have been impressed with JLL letting management services, my property manager Ahmed is always attentive and ensures that issues are addressed. I would recommend renting with JLL

Respuesta de JLL
I had an urgent leak under my kitchen sink, and Hannah Davis was incredibly helpful. She arranged a repair immediately, and the engineer arrived within an hour and fixed everything quickly.
Really grateful for the fast and efficient service. Would definitely recommend.

Respuesta de JLL
A great experience with Katherine Popiol as my property manager, always quick to respond and offer any help where needed! Thoroughly enjoyed my time renting off JLL.

Respuesta de JLL
Ru has been amazing — very helpful, quick to respond, and made everything easy. Really appreciate her support. Highly recommended!

Respuesta de JLL
I'm delighted to have Paige Waller as my Property Manager for my flat. I've been with JLL for years without any issues. She's consistently helpful, responsive, and maintains a friendly yet professional approach. Thank you!

Respuesta de JLL
Paige is very helpful and efficiency highly recommend.

Respuesta de JLL
We recently had issues with heating system at our place, Paige has been a great help as a property manager to help resolve the issue.

Respuesta de JLL
They will steal your deposit , horrible experience with them. They will always favor the landlord and do not give one crap about their tenants. My house was leaking for 2 straight months and they never compensated me for anything and then went to charge a big chunk for damage that I didn’t cause. They will steal your deposits and will not discuss anything with you they are a horrible horrible agency that have shit property managers. The property managers are robots and will not cooperate with you at all and will just use chat gpt to answer you. I tried being nice to them but if there’s one thing I know is I will never ever come close to that agency again

Respuesta de JLL
Great experience working with Hannah Davis! She is very responsive and was a huge help throughout my tenancy.

Respuesta de JLL
excellent and prompt communication from start to finish from Jo Ferreira, Team Leader - Property Management
Thank You

Respuesta de JLL
Ms Paige Weller has been quick and helpful in dealing with my double payment to the contractor to get a refund.

Respuesta de JLL
The property manager, Suth Lucian Canbert, has given us a really great living experience. All maintenance requests are handled within a week. Thank you for everything you’ve done for us — we truly appreciate your help.

Respuesta de JLL
Suth has done an excellent job managing our apartment during our 4 year tenancy. He was always responsive, friendly and quick to solve any issues we've had! Thank you very much for all your help throughout the past few years!

Respuesta de JLL
Our experience working with Suth Canbert has been really good. Where we’ve had any issues with the flat, he promptly supported us and ensured issues were resolved as soon as possible. We lived in the same property in Legacy Tower for 4 years and have had an overall good experience with JLL.

Respuesta de JLL
My review is specifically for Suth Lucian Canbert. His attention to detail and his commitment to his clients is something I have not seen anywhere else. His timely reminders and always looking out for his clients’ interest is above and beyond. Thank you Suth

Respuesta de JLL
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