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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to express my heartfelt gratitude to Emily He,who is my property manager. She always responds to me promptly and patiently answers my questions. She also follows up on matters and takes a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had during my tenancy the pleasure of working with JLL's Chris Chan. An absolute professional, with prompt responses, detailed, organised, and in each case made substantial effort to support me I hi... Ver más

Valorada con 5 estrellas sobre 5

Paige is helpful and easy to deal with when it comes to managing my property. She's approachable, responds to queries and is always happy to help with any issues that come up. She keeps me informed an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't praise Suth of JLL highly enough for the outstanding property management customer service he provides. He consistently goes over and above what can be expected to take away any worries we hav... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 44% de las opiniones negativas

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4,7

Todas las opiniones

(2397)

178 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We have worked with the China desk team…

We have worked with the China desk team for the past 5 years.
We find them knowledgeable helpful and competent.
They are pro active with difficult situations, responding with urgency, efficiency, and professionalism.
The team genuinely makes our life easier

Chris Lewis

19 de marzo de 2025
Opinión espontánea
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Respuesta de JLL

Thank you Chris, this is wonderful feedback to read.

Valorada con 5 estrellas sobre 5

Lily Wang is helpful

Lily Wang is helpful, nice, quick to respond, and very kind in any question I may have.

16 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you so much for leaving a five star review.

Valorada con 5 estrellas sobre 5

Nice work

Nice work, Lily Wang

1 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for your five star feedback.

Valorada con 5 estrellas sobre 5

JLL canary wharf is very helpful and…

JLL canary wharf is very helpful and efficient. Our property manager Paige is also very helpful. Whenever there’s anything need to be fixed in our flat, it gets sorted with with a week!

Recommend!

11 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you for taking the time to leave such detailed five star feedback.

Valorada con 5 estrellas sobre 5

My property manager is Paige and my…

My property manager is Paige and my experience has been great. She is always ready to help and quick to support and solve any problems. I’ve recently had a few issues related to heating and plumbing in the house and Paige has always been very efficient to communicate between me and the landlord and getting the issues solved. Definitely recommend!

11 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

What brilliant feedback to receive. Many thanks for leaving a five star review.

Valorada con 5 estrellas sobre 5

I help JLL to do many maintenance work

I help JLL to do many maintenance work. The property managers that I work with in residential, they are professional and always trying to help, especially the team of China Desk.

11 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you for leaving your five star feedback a as a third party contractor.

Valorada con 5 estrellas sobre 5

Great Experience

I've been with JLL for years and they've been a great help. Currently my apartment is managed by Ru Ozdemir and she's been nothing but reliable and considerate for how the property is managed. I'd recommend working with them.

11 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you for sharing your five star experience.

Valorada con 5 estrellas sobre 5

Thank you Mr. Enoch

I would like to take this opportunity to express my sincere gratitude to Mr. Enoch. He has provided tremendous support to my family throughout the entire process, from the very beginning until we were finally able to access the property. We truly appreciate his dedication and the exceptional assistance he has offered

10 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for your five star review.

Valorada con 5 estrellas sobre 5

Best property manager !

Tiffany Ng has been our property manager for the past three years, and she’s been amazing. She’s always on top of things and deals with any issues quickly and effectively. I honestly couldn’t recommend her more.

10 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you for taking the time to leave detailed five star feedback.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Thank you Lily Wang for your professionalism.

3 de febrero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for the five star review.

Valorada con 5 estrellas sobre 5

My first apartment renting experience…

My first apartment renting experience in the UK and had to say from the very start (viewing, moving in and checkout) the process with JLL has been super smooth. The entire team was also very responsive for any queries I had over the email and one time when I had an emergency, they followed in timely manner to resolve it.

Special shoutout to Alexandra Imray who helped me throughout during my final checkout process. They were super responsive, clarified any of my questions, connected me to the cleaning agency as well and helped me move out easily even when I was not in the UK.

24 de diciembre de 2025
Opinión espontánea
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Respuesta de JLL

Many thanks for leaving such detailed five star feedback.

Valorada con 5 estrellas sobre 5

Excellent service from Shaan Birk, Property Manager

Shaan worked quickly to get the gas boiler in our flat fixed - she communicated very well with us and worked with a sense of urgency to get the problem resolved efficiently.

22 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you for leaving a five star review.

Valorada con 5 estrellas sobre 5

Quick reaction from JLL

JLL have managed our flat for 10 years now and during the coldest part of the year, the central heating boiler broke down. Shaan arranged an inspection and quotes for a replacement communicating quickly and efficiently with a replacement operational soon thereafter. Professional and attentive service from JLL.

20 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for leaving such positive feedback.

Valorada con 1 estrellas sobre 5

One of my worst rental experience in years

One of the most disappointing experience I've had with a rental agency in London for many years. Nothing gets done or fixed in the flat, answers to our questions are ignored or only partially answered. Days, if not weeks, to hear back from simple emails. It strikes me as a company that took up on too many rentals to manage and they just don't know how to deal with it anymore. Our experience has been with the Greenwich agency.

19 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Dear Jean, thank you for your email. Please can you email Suth.luciancanbert@jll.com with details so this can be looked in to for you. Many thanks

Valorada con 5 estrellas sobre 5

Great Service

Paige has been a great property manager throughout our stay. She has consistently supportive and ensured that any issues were resolved promptly, which is much appreciated!

16 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for taking the time to leave a five star review.

Valorada con 5 estrellas sobre 5

Property Management

My property was managed by Suth who has been a real star! Responses were always quick and very on the ball. It has been great working with him!

16 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for such a brilliant review.

Valorada con 5 estrellas sobre 5

If Carlsberg did property sales…

I cannot recommend Danny Greenland highly enough. From the very first viewing of our London apartment all the way through to completion, Danny was the driving force that made this move happen.
Buying property in London can be an incredibly stressful process, but Danny handled every hurdle with total expertise. What impressed us most was:
• Proactive Momentum: Without his continued persistence and "push" behind the scenes, I am certain we would still be waiting to move. He kept the momentum alive when things risked stalling.
• Expert Navigation: He dealt with the solicitors expertly, bridging the gap between all parties and ensuring communication never broke down.
• Balanced Integrity: It’s rare to find an agent who truly has the interests of both the sellers and the buyers at heart. He acted with total fairness, ensuring a smooth transition for everyone involved.
If you want an agent who is genuinely committed to getting the deal over the line, Danny is your man.
Thanks again, Danny!

9 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Thank you for taking the time to leave such a detailed review, I will ensure this is fed back.

Valorada con 4 estrellas sobre 5

Paige Waller

Paige is attentive and usually responds quickly when required . We are happy with the service provided .

13 de enero de 2026
Opinión espontánea
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Respuesta de JLL

Many thanks for taking the time to leave a review.

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