Restored Furniture Opiniones 

1672
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... Ver más

Valorada con 5 estrellas sobre 5

We've had three units from Betel. One we purchased in-store, and the other two online. We are delighted with their quality. What is particularly pleasing is their total honesty in their photographs. I... Ver más

Valorada con 5 estrellas sobre 5

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... Ver más

Valorada con 5 estrellas sobre 5

Excellent wardrobes - carefully restored and painted with a small pot of paint provided in case of future scratches and advice as to the best way to apply this. Good communication with regard to de... Ver más

Información sobre la empresa

  1. Tienda de muebles

Información proporcionada por diversas fuentes externas

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1672)

133 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Five stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and better quality than anything at a comparable price in new furniture shops. Also like the ethos of the business and that it has an admirable social purpose.

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

The wardrobe I bought was exactly as…

The wardrobe I bought was exactly as described both in words and pictures. Ordering was straightforward with smooth process from order to delivery. The delivery was excellent as were the gentlemen who brought it. I would have no hesitation in recommending Restored Furniture. I will certainly buy from them again when the need arises.
Thank you for your kindness and friendlyness.

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Brilliant customer service

Courier left furniture outside in the rain for myself and my husband to get into our house. Complained to Restored Furniture, Jacob very apologetic, accepted our furniture back as not suitable, no charge made for return. Speedy refund. Excellent customer service! Thank you

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Nothing short of excellent

Beautiful furniture, excellent customer service and amazing prices. And buying restored furniture is truely sustainable - it’s great to support a charity that helps people have the opportunity to learn skills and help the environment through less wastage. A real hidden gem and will now be my go to when I need any furniture.

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Faultless

I very rarely write reviews unless a company is remarkable. I’m delighted with my restored wardrobe and the service I received from the moment I contacted them to ask about delivery options through to the delivery today. Nothing was too much trouble. Excellent communications. Now I have a gorgeous solid mahogany wardrobe for less than the price of a ghastly chipboard self-assembled one. Amazing.

20 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Lovely idea, less lovely in practice.

I came across Restored Furniture when looking for some bedroom furniture. It looked like a perfect marriage; beautifully restored furniture by people being taught useful skills whilst restoring their own self-esteem.

The order went well as did sorting out the delivery. Until the delivery day itself when the incredibly rude delivery driver tried to extract additional money to fulfil a pre-paid for job. The restoration of the set of drawers was inconsistent; decorative lips had been left in a rough and unfinished state.

I raised both issues with Restored Furniture; they were promptly and extremely apologetic about both matter. However, a promised partial refund for the delivery charge never materialised. As regards the drawers, I did say that I knew enough to be able to deal with the poor finish myself, and didn't expect perfection from restored furniture, nevertheless having spent the better part of £400, I wasn't expecting to do some of the work myself.

I would think long and hard before using them again, which is a real shame.

3 de noviembre de 2025
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Respuesta de Restored Furniture

Thank you for taking the time to share your feedback, and please accept our apologies for the experience you had.

We’re disappointed to hear about the behaviour of the delivery driver and the issues you encountered with the finish on the drawers. This is not the standard we aim to uphold.

We have followed up directly with our courier service to ensure this situation is addressed. We’ve also now processed the partial refund that was promised, and we’re sorry that this did not reach you sooner.

We appreciate your understanding and the way you approached the concerns with the furniture itself. Your support means a great deal to us, and we’re grateful that you chose to shop with Restored Furniture.
We hope we can restore your confidence in us in the future.

If there’s anything more we can do, please don’t hesitate to reach out.

Valorada con 4 estrellas sobre 5

Good customer service and a worthwhile…

Good customer service and a worthwhile cause. The chest was wrapped very carefully and delivery excellent. The workmanship is good. The ONE downside is the materials used are very powerful and the fumes are not going quickly so I’m unable to use it yet. As it’s a good cause I do not want to complain but the use of non toxic paint or products would have easily earned them 5 stars.

30 de septiembre de 2025

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