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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unprofessional. Difficult to communicate with. Their service was fast, I will say that, but very low quality. After ordering a resume, I wrote to my writer a couple times with additional details and s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely personal and expert advice that made an impactful impact on my job search! The resume and cover letter were highly regarded by everyone who reviewed them, resulting in multiple offers within... Ver más

Valorada con 5 estrellas sobre 5

The process from start to finish was very easy, and the communication was amazing. I was in a crunch to either update my resume myself or outsource it. I found the Resume Writing Group via a Google s... Ver más

Valorada con 5 estrellas sobre 5

I was very impressed with the team at Resume Writing Group. My handler/writer Ryan worked at lightning speed to produce a an appropriate, thorough, and impressive rewrite + redesign of my draft, and t... Ver más

Información sobre la empresa

  1. Institución educativa
  2. Asociación u organización

Escrito por la empresa

Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

227 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 70% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Amy at Resume Writing Group is THE BEST!!!

Amy was BEYOND amazing to work with!! She was so quick to respond to all of my requests and created the perfect cover letter, resume as well as updated my LinkedIn page. If you want personalized service from a true professional who genuinely cares request Amy, she will take GREAT care of all your resume needs!!!

9 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The negative reviews are correct

Despite noticing negative reviews, I decided to try The Resume Writing Group. Unfortunately, my experience validated those reviews:

Initially...the resume looked great, despite its coloring which was too bright....but could be changed. Upon receiving their resume, I explained to them in writing that it looked great...BUT that I was still reviewing it...carefully.

Upon careful review...I found problems, which they fixed in addition to the color.

After initially being "happy" with my corrected resume, and uploading it to job boards and sending it out...I found more serious problems...with the employment date formatting they had used. However, I only found this out AFTER the job board ATS read and published it...and I had double-checked what was actually showing up on the job boards.

The specific issues with my resume were:

• My resume too (like others reported) had typos that spellcheck didn't catch, suggesting poor proofreading or their English language skills aren’t up-to-par.

A "DRAFT" resume from a professional resume writer should not have typos. Changes...Yes. Typos...No.

• They poorly rewrote one job description. Their revision made no sense and suggests they didn’t understand what the original description meant.

Again, the wording should have at least made sense in the draft resume...even if it needed changing. They are supposed to be professional resume writers.

• They removed my technical skills section, claiming it was outdated (which it wasn't). A recruiter I have known for years was horrified when she heard they had done this....as for my role...technical skills DO matter and are searched on by recruiters.

• The color scheme had thick, bright blue borders and lines, not geared to a business resume.

• The employment dates were changed from month/year to year. Once I tried uploading the final resume to job boards…I found out that it messed the work experience sequence up when being read by ATS (which is what they were supposed to fix). Unless the month is specified, ATS perceives a year to be the first month of the year.

I had two positions in 2020. By their using 2020 as the start and end date for both positions on the resume? They were both read by the ATS job boards as starting in January....which they didn't.

Their failure to update employment dates correctly caused issues with ATS scanning. I am still fixing the job board uploads.

Obviously I didn't know this could happen if dates were put in this way...but THEY should have known this. That's what they're selling...their professional resume writing...and their ability to make resumes ATS compatible.

• They promised to improve ATS readability but failed to demonstrate any improvement after revisions…despite my asking them to rerun the report so that I could gauge the level of improvement.

Funny how the respondent to this complaint omitted the fact that I had requested this and that they had refused to run it.

So they reel people in by showing them a report of all their resume's supposed flaws...but then never rerun the report to show how they fixed those flaws.

And then I found out subsequently that their fix caused a serious employment dates problem with the very ATS job boards they are charging me to successfully navigate.

So of course I was no longer "happy" with them at that point. That's a no-brainer.

• I had to redo my resume on all of the job boards I’d uploaded it to, due to critical errors.

I must say that they made all the changes I caught/requested at the time...and that some aspects of the rewrite were quite good.

However well-written content doesn’t matter much if a resume has typos and incorrect dates in it. That’s enough to land it in the NO pile.

I have fixed my resume so that I can use it...and am STILL fixing the job boards I uploaded their version to.

When presented with my negative review here...they deliberately took my emails out of context...completely omitting the fact that I had said I was still reviewing their work, and omitting the fact that I had also asked them for the resume assessment rerun.

Overall, I can't recommend The Resume Writing Group. In my opinion...they're an expensive scam.

I'm not going to fight with them to get the 150 I spent on the resume back. Nor am I going to fight with them to get the 50 back that I spent for them to post their version of my resume online for recruiters.

Instead? I am warning others...who will check TrustPilot first like I did.

Maybe they will be in the lucky 98% of satisfied customers...or maybe they'll be in the unlucky 2% like I and others were.

I'm just glad that I subsequently thought to check the output of their resume on the job boards...where errors matter...and found the problem before I was damaged further by it.

23 de junio de 2024
Opinión espontánea
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Respuesta de Resume Writing Group

We were surprised and disappointed to read this customer's negative review. Four days ago, she told us the resume looked great:

"Hi Shelby, this final one looks great...thank you!"

Since then, we haven't received any correspondence from the customer at all. So, we don't understand why she chose to leave a review here rather than just coming to us directly if she had a concern. To address a few key points:
- The first draft that was submitted to the customer was a DRAFT. We specifically advertise it as a draft and we offer free unlimited revisions for 30 days. The revision process is meant to ensure that every client gets a resume they're satisfied with. We did two rounds of revisions for this client, and we're certainly happy to make additional changes if there is something she doesn't like. She is more than welcome to reach out to us directly.
- None of our resumes include the specific months of employment. We carefully measure response and success rates. Resumes with the specific months of employment consistently receive fewer responses and fewer interview requests, which is why we exclude them on every resume we write. However, if the client is confident that she knows what is best, she is welcome to ask us to include the months for her, and we can certainly do that with the understanding that the resume is likely to be less effective.

At the end of the day, we average a 98.4% success rate for getting our clients hired. This client has had her resume for a week and told us four days ago she was really happy with it. We offer free unlimited revisions if there is something unsatisfactory with the resume. Our team is always standing by and ready to assist.

Valorada con 5 estrellas sobre 5

I have not interviewed for decades and…

I have not interviewed for decades and only had a older indeed resume. I am also changing careers and wanted my presence seen in the new industry.
Amy put that all together in a great cover letter, impressive resume and really sharp LinkedIn profile.

Now I can go interview finding a position faster and better than I not had Amy's expertise to showcase me at my best.

22 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just a waste of money and time!!!


I'm extremely unhappy with the resume and cover letter I received from this company. The resume had typos—two of them! And I had already applied for some jobs with a typo-ridden resume. The cover letter was AI-generated, yet Rita still made a mistake by repeating the same content for two different positions. The cover letter sounded so boring and machine-made that I'm going to throw it in the trash. The layout is extremely outdated. Do not waste your precious money and time with this company! They will go down the drain.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company, professional and kind

I had a great experience using this company. Ryan and Michael were responsive, reliable and easy to communicate with. Michael helped me with my resume and cover letter. He listened to my input and was able to work with me on making subtle changes to perfect the outcome. I do personally recommend reading and checking your resume for typos though before they complete your project. I’d highly recommend using resume writing group if you like to get things done swiftly and professionally. Chrissie

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amy is AMAZING

Let me just say YES to this writer!
Her assessment of my work history and situation was spot on! It brought me great clarity in how to proceed forward.
SHE was absolutely correct in how she approached and compiled my resume.
SHE was a true professional in her assessment of the situation and for communicating this to me in a way that was GRACIOUS and EFFECTIVE in helping me understand that my request would not provide the results she knew that I wanted to achieve. She knows her stuff and knows how to communicate her clients "best self".
BRAVO!
EXCELLENT WORK!

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with the Resume Writing Group

My experience with the Resume Writing Group, and specifically Amy, was very positive. My resume, cover letter, and LinkedIn profile were completely re-vamped, and does a much better job at describing my accomplishments using updated templates, which should help me stand out among others. My questions and proposed changes were quickly addressed, and I'm happy with my overall experience.

16 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

It's...ok. They require you to mail/fax a hard copy to 40 companies to qualify for guarantee

It's...ok. Their customer service is decent. Quick response time, so that is a plus.

The resume itself doesn't seem to be anything special. The first draft was just downright awful, and they were very quick to revise it. Feedback I got from recruiters and hiring managers on first draft: "It's too busy. It's hard to read. Needs to be more to the point and easier to see experience."

After 3 revisions, i got something workable, but still feel as if I could've written this myself for free. I think this service is good for people who do not have strong writing skills and where written articulation is not a strong suit.

With all of that being said, I understand their money back guarantee. I will spell it out for you, as it is not super apparent at first pass on their website.

Money back guarantee ONLY IF you mail via certified (or fax) a hard copy of your resume to 40 executives within your field. This seems very antiquated which makes me think they did that on purpose so they wouldn't have to pay out. My opinion has been validated by hiring professionals that I have gotten feedback from on this practice. This is 2024.

Agreed that you should use any avenue possible, but this particular benchmark for money back seems to be rather absurd. Smart business move though on their part.

In short, it's a decent service if you don't know what you're doing or are just starting out. Do i think it was worth the money I paid for this service? Not for me personally. I have to finish sending out my hard copies to get my money back, as it's going on 45 days and still nothing. Well played Resumewriters. well played.

15 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of professionalism - very disappointed!

I was very disappointed with the service offered by Resume Writing Group. The resume Ryan provided was poorly designed, with cramped text and excessive blocks of capital and bold letters that gave the impression of shouting at the reader. Furthermore, their e-resume service merely provides a link to the document and does not retain updated versions of the file. Not only did they fail to deliver a quality resume, but their cover and thank you letters were almost a replica of each other riddled with lengthy lists of core competencies already listed on my resume. It lacked overall professionalism. They simply took huge sections of the cover letter and pasted it into the thank you letter. It was evident that they lacked expertise in crafting effective job application letters.
Additionally, I find their pricing exorbitant for the subpar service provided. Despite providing feedback and suggestions, they seemed unwilling to listen or make necessary revisions. On one occasion I had to send three messages asking for one simple change to be done. This change was only done on my third email, four days later. This I found to be a little unprofessional and a rather slow process.

Overall, I would not recommend Resume Writing Group to anyone seeking professional resume writing assistance.

13 de abril de 2024
Opinión espontánea
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Respuesta de Resume Writing Group

We were sorry to hear that this client was disappointed with the service. We offer free unlimited revisions for 30 days, and we did revise this client's resume per her opinion on how she wanted it to look. Unfortunately, there are some inaccuracies in her review that we would like to address:

-It's very important to include bold font and lots of contrast in resumes. Failure to do results in a bland and boring document that is not likely to catch the attention of employers. We tried to advise the client of this, but she was insistent that we didn't know what we were doing even though we have been crafting professional resumes for 20+ years and average a 98.4% success rate for getting our clients hired. Regardless, we revised the resume according to her specifications.
- Yes, our e-resume needs to be updated if changes to the resume are made. It seems obvious that if you make changes to your physical resume that you would then also need to make changes to the e-resume.
- There are no incomplete or grammatically incorrect sentences in any of the documents we provided to the client. Not one. We repeatedly advised the client of this. Please keep in mind that the writer on this project has two Master's Degrees in English. She is more than qualified to write a complete sentence.
- Nothing was copied between the cover letter and the thank-you letter, with the exception that some areas do need to be the same because they are supposed to specifically address the client's expertise. It would look strange to an employer to submit one set of expertise on a cover letter and then a completely different set of expertise on a thank-you letter.
- We spoke with the client multiple times, made several revisions according to her suggestions, and we went out of our way to try and address her concerns.

If you want a resume that is significantly stronger than what you have currently and a team dedicated to personally assisting you, we're happy to help. We offer 24/7 service, use entirely in-house, USA-based writers, and we include free unlimited revisions for 30 days.

Valorada con 5 estrellas sobre 5

Ryan - Great Service

Ryan, the dedicated resume writer was very attentive and pro-active when crafting my documents. I used this service for the Resume, Thank you Letter and Cover Letter. Great Service!

8 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I've worked with the Resume' Writing…

I've worked with the Resume' Writing Group twice now, and they have taken my bio information and created a very appealing story regarding my professional background that helped me land a job quickly. I also reached out again to ask that they update my resume' a year later, which they turned around for me in 1 day. I highly recommend working with them.

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Glad I found them when I did

Working with Ryan at the Resume Writing Group has been a pleasurable experience. They were fast and the detail of the resume was great and helped me land a new job as COO for a large West Michigan company. My personal resume was getting me nowhere. I am so glad I found Resume Writing Group when I did. Thank you.

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Putting the connection back in customer service

I appreciate this company very much. They took the time to get to know me and it was a true personal step forward in customer service. I won't go anywhere else for help building my career. This company helped me have the confidence in the interview. Thank you guys!!

27 de diciembre de 2023
Opinión espontánea

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