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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Smidigt att beställa och verkar vara bra kvalitet! Tyvärr smälte jag sönder ena strålkastaren när jag skulle försöka värma upp den för att få isär den och kunna installera de här LED-projektor insatse... Ver más

Valorada con 4 estrellas sobre 5

Very fast shipment and delivery. Packed with care. Good price and seems quality product (Motolumino indicator led lights for triumph Street triple). Unfortunately only some general instructions and no... Ver más

Valorada con 5 estrellas sobre 5

I ordered bixenon led for my 2006honda cbr600rr. Shipment came fairly fast. Install instructions were decent but not enough. I had some slight issues with my install and had to do some slight modifica... Ver más

Valorada con 5 estrellas sobre 5

Easy to use website, pick and choosing extras is handy. Kit is well made and came with good quality fixings. The YouTube fitting guides are helpful but hard to follow by keeping pausing and playi... Ver más

Información sobre la empresa

  1. Tienda de accesorios para automóviles

Escrito por la empresa

Retrofitlab.com delivers top-quality xenon HID and LED upgrade products to improve vehicle lighting for cars and motorcycles.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 40% de las opiniones negativas

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4,6

Todas las opiniones

(158)

60 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Hello!

Hello!
I received the product yesterday, im very pleased with the packging and presentation, the product has good quality and i recomend. Thank you Retrofitlab. Regards!

30 de enero de 2024
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Good to hear! Thanks!

Valorada con 5 estrellas sobre 5

Very knowledgeable and professional

Great and quick communication, quickly identified the problem and send the parts. They arrived in US in a couple of days.
Thank you, Stefan.

1 de marzo de 2024
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Thank you for your kind review! We appreciate that :)

Valorada con 4 estrellas sobre 5

Worth every penny

Worth every penny. Light output improved as advertised, even with my tired old re-used bulbs. Night driving my 996 is fun again. My only pick is that I would like more detail in the instructions. I figured it out, but more detail up front would have helped my first retrofit be faster and less stressful.

31 de enero de 2024
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Hi Roger,

Thank you for your kind review! We greatly appreciate your feedback. We are committed to continuously improving our products and services. In response to your feedback, we will strive to enhance the installation instructions to make the process smoother for our customers. Your input is invaluable to us, and we are grateful for your support.

Best regards,
Stefan (team RFL)

Valorada con 2 estrellas sobre 5

Instructie filmpjes mogen duidelijker

Instructie filmpjes mogen duidelijker. Deze zijn erg onduidelijk.

29 de enero de 2024
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Vervelend om te horen dat je de video niet duidelijk genoeg vond, excuses hiervoor. We proberen deze uiteraard zo duidelijk als mogelijk te maken, om het installeren ook makkelijker te maken. Maar uiteraard kunnen we hier dingen in verbeteren. Graag horen we wat er onduidelijk was aan de video, zodat we hiermee aan de slag kunnen in de toekomst. Alvast bedankt!

Valorada con 5 estrellas sobre 5

Customer service

Absolutely amazing customer service, I had a slight issue with my order missing some components and I reached out to them and they got back to me in a couple hours and sent out the items right away. Overall great product and service.

25 de enero de 2024
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Good to hear, thanks!

Valorada con 5 estrellas sobre 5

Upgrade fürn Mondeo Mk4

Das Upgrade fürn Mondeo Mk4 ist wirklich klasse👍
Tolles Produkt und schnelle Lieferung.
Gerne wieder.

25 de enero de 2024
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Schön zu hören, dass das Kit Ihre Beleuchtung verbessert hat, vielen Dank für Ihre Info.

Valorada con 4 estrellas sobre 5

Bought a set of new projector lights

Bought a set of new projector lights, bulbs and wiring for my Focus ST. Good quality and arrived quick enough. Only downside I have is that the fitting instructions are not the best and you get extra parts which may not necessarily be needed for your car which makes fitting abit confusing. Had an issue with the fitment but there communication was good. Would recommend.

6 de febrero de 2023
Opinión espontánea
Logotipo de Retrofitlab.com

Respuesta de Retrofitlab.com

Hi,

Thanks for your kind words and feedback!

Valorada con 2 estrellas sobre 5

It has been a bumpy ride...

It has been a bumpy ride...
Ordered the LED kit for my Aprilia RSV 1000 and got it as a Christmas present from my wife.
Upon immediate inspection I could tell, that the main lens had defective wiring and seemed to have been previously installed, furthermore only 1 of the 2 additional lenses was in the package. Wrote them on Christmas day and recieved an answer on the first workday between Christmas and New year's. New package with a new main lens and additional bi-lens sent and reviewed just aften new years. So far so good, faults can happen and so far I was satisfied with the service.
Unfortunately the trouble was not over. Last weekend I assembled the kit and there it became clear, that there were several missing bits, namely 3 aluminium brackets and a wire for the solenoid on the main lens. After 3 days I got a very short reply
"Hi sorry for late reply. Tomorrow we will make sure the missing parts will be sent to you..3 aluminum brackets and H7 high beam splitters. With kind regards"

No apology from them, just the above answer. Makes me wonder if this is more the rule than the exception?

On the bright side is that they actually answer when you write them and seems willing to correct their mistakes, just a pity that it takes more than one try...

10 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Good product, lacking service

Good product but bad service.
Product the customer service suggested did not fit, they remedy their mistake by letting the customer pay for the return shipment.
If asked kindly about refund for the shipping cost you’ll be met with silence

20 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont buy if you are in the UK

Do not buy from this shop if you are in the UK or you will be stung with VAT in both countries, poor exchange rates, Higher than standard Custom Charges (mine was over £60 for a set of lights worth under £200). Slow delivery (2 weeks and counting) and unhelpful customer service. Standard Answer "Computer says No"
I wish I had shopped around more and bought from another seller who has more experience shipping to the UK or who actually just listens when you explain the overcharges and doesn't keep repeating that the computer did it (and it is never wrong)

21 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

God oplevelse

God oplevelse. God kundeservice.
Eneste at sætte en finger på var betalingen, da det enten var mastercard eller bankoverførsel.
Jeg var lidt utålmodig omkring modtagelsen af betalingen, så henvendte mig til deres kundeservice, hvor Stefan var super behjælpelig og gjorde noget for at jeg kunne få min pakke hurtigst muligt.

3 de febrero de 2020
Opinión espontánea

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