Reward Flight Finder Opiniones 

354
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I paid to upgrade from bronze to silver and by mistake made a typo mistake and couldn't retrieve the account , they have taken £39 and are now 3 weeks later and they are not replying to my support req... Ver más

Valorada con 5 estrellas sobre 5

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

BA reservations staff told me about this site. What a find! It really does work. Signed up for their Gold account just before Christmas & now I have seats to Miami for November. Very easy. Worth every... Ver más

Información sobre la empresa

  1. Buscador de vuelos
  2. también en la categoría
  3. Aerolínea
  4. Aeropuerto
  5. Aeropuerto internacional
  6. Salón

Escrito por la empresa

Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

354 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

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(354)

32 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Flights to Moscow???

What are you doing promoting flights to Moscow on today's email alert and especially when, surprisingly enough, BA aren't flying there due to sanctions arising from the invasion of Ukraine by Russia?????

12 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

We're devastated by our terrible mistake.

RFF is a very small company and one of our team members made a genuine mistake this morning.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Valorada con 1 estrellas sobre 5

Suggesting flights to a criminal…

Suggesting flights to a criminal state??? Moscow??? No thanks!

12 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

RFF is a very small company and one of our team members made a genuine mistake this morning.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, and we're embarrassed.

We have dealt with the person involved and will be making a donation to a Ukrainian charity in the coming days.

Valorada con 5 estrellas sobre 5

Promoting flights to Moscow when there are explosions every day

Changed my review. A quick response. Thank you for your support and handling this weird issue so quickly! All the best

12 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

I run RFF and I'm embarrassed by this terrible mistake.
We're a very small company and one of our team members made a genuine mistake.

We take this very seriously and will be making a donation to a Ukrainian charity in the coming days.

Valorada con 1 estrellas sobre 5

Today (12Sep'23) offering BA flight to Moscow!!!

Today (12Sep'23) they emailed to say search for BA reward flights to Moscow...really, are they so on the ball that they don't realise BA canned flights to Moscow...

12 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

I run RFF and we're devastated by our terrible mistake.
We're a very small company and one of our team members made a genuine mistake.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Valorada con 1 estrellas sobre 5

Just went to book flights that are…NoT available

Just went to book flights that are showing availability on your reward flights page, to Hong Kong, but Ba says they are not available. Not impressed

7 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Hi Siri,

So sorry to hear this. You sent your original query on Thursday and we replied on Friday. We were waiting for your response as we thought we needed more detail to investigate further.

Occasionally we have bugs with some of our data. I've escalated this and if we're able to identify an issue we'll get it fixed ASAP.

Valorada con 5 estrellas sobre 5

I use my Avios rather than just collect them

I travel between Jamaica, the USA and the UK atleast 3 times per year, always on BA. I have been collecting Avios for years, but never used them for flights. It was just too cumbersome and frustrating to find the free seats. Since hearing about this site, I now use Avios for some of these flights now. Brilliant idea and provides a much needed service. Now I always have 5 alerts set up and I book on BA as soon as RFF alerts me.

22 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I confess I was sceptical

I confess I was sceptical. Why would BA allow others to use its data to make it easier to find reward flights on non-BA websites? But I decided to test it and am very happy I did so. BA doesn’t allow you to set alerts for reward flights (or any flights). But, this is what RFF allows you to do. And on top of that, RFF lets you easily view reward availability for a whole year ahead. So its a great planning tool. I’m also learning how to make the best use of my Avios through the weekly newsletter, and the blog. I am now a Gold member (£70/year) which I recouped by saving hundreds on business class tickets to Chile. RFF only does BA. Hopefully they will add other airlines soon. I highly recommend this site.

6 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Information is inaccurate

Information is inaccurate! Was searching for flights within a specific date, every single flight that RFF showed as available I cross checked with BA to book and they confirmed at least one leg was not a reward flight. I contacted RFF 3 times over 2 weeks to ask what was going on and they simply ignore my emails.

8 de julio de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

So sorry about this.

We investigated this today and found that your ticket had been mistakenly assigned to someone to investigate who's currently on holiday. Thus your ticket was accidentally overlooked till now.

We did have some intermittent availability data issues a couple of weeks ago due to an issue on BA's end, but these were fixed quite quickly.

We'll make sure to have protocols in place to prevent this from happening again, and we've also recently added a new team member to help us answer customer queries.

I have reached out to you directly via email as well so we can continue this discussion. Hope you can give us another chance.

Valorada con 5 estrellas sobre 5

My first Avios flight

Cash getting tight so was determined to use my Avios. Just bought my first Avios flight for April 2024, thanks to RFF. Had to wait 5 weeks for the alert, but I'm happy. Saves so much time. Definitely pays to set alerts months in advance.

23 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks to RFF, we now enjoy using our Avios for flights

My wife and I have accumulated many Avios and have a large Avios balance. We grow it while using our BA Amex card for just about everything. Since discovering the BA shopping portal where you get *bonus* Avios from hundreds of high-street retailers, our balance has soared. On a couple of occasions before we discovered RFF, we tried to use them but found the BA website difficult to navigate. When we finally figured it out, there was no availability -- hugely frustrating and disappointing. It was actually a BA reservation clerk who suggested we use RFF to find elusive, hidden flights. In February this year, we joined and now we couldn't be happier about using our Avios. RFF makes finding flights so easy. So, we're off to Toronto for half-term in October this year, then Geneva for skiing in February and Miami in early June. We're really chuffed. We figure there must be lots of people like us with big, unused Avios balances who find it difficult to use them. I still have over 170k Avios left! The trick is to set many alerts, months ahead. We'll be setting them in October this year for October 2024 half-term. RFF delivers!

6 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Reward Flight Finder notified me when the seats and dates I wanted became available. I am so happy to be able to upgrade my premium economy to business class to Singapore. Great service would recommend to everyone. Saves checking on BA every single day for months, I was notified approx 4 months after all the original allocation had been released.

17 de mayo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Nowhere near perfect but good

Regular email updates received on alerts but never quite seemed to match up with the availability no matter how quick I was, although there were usually additional options that hadn't been picked up! Strange. Clearly lots of bugs to sort out but in terms of usability pretty good.

17 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love receiving the alerts!

A really useful tool. I've upgraded to Gold and I now have at least 3 alerts for 3 different destinations for each half term. So right now I have 9 alerts set up, some 11 months ahead. Love receiving the alerts. Then the family arguments begin as to where to go to.

5 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My third success

Thank you again RFF. I have just bought business class tickets to Japan for May 2024 using my companion voucher and saving about 6800 pounds against the cash price. This is my third success with you after having secured flights last year to Toronto and Bermuda. My strategy is to set alerts 9 months ahead, setting many alerts to different destinations at different times. It seems to work.

5 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Greed.

Used to be a great site until this was bought out, now rthe new owner tries to squeeze and monetise as much as possible.

Alters are not reliable, even with the top tier. With alters not reliable, not really sure what it is you actually pay for.

Used to be a great site, now just run by greedy owners.

2 de junio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Functionality nuked

I loved this website, but recently they nuked the functionality of the Basic plan. It's fair to ask for payment, but I think they've got the pricing way too high; it's about double the price of Seat Alerts if you compare the useful features. Also, I'm getting marketing emails even though I never subscribe in signup processes.

24 de mayo de 2023
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thanks for your feedback Ashley 👍

We needed to make this change in order to become more sustainable and to continue improving the product. We're a team of 4 and running RFF takes a lot of time, effort, and resources.

Given that we help some customers save thousands of pounds (literally), I'd say our starting price of £3.33/month is very underpriced. Some customers email us to tell us they'd pay 2-3x what we charge considering the value we provide.

That being said, it does probably depend on your use case.
I'd love to have a chat to better understand your thoughts and will email you directly to continue this conversation.

What is Seat Alerts btw? Do you mean the EF tool? They charge $5-10 per month and last time I checked they didn't fully support reward availability for BA.

I'll double check why you're receiving emails from us, some setting may have gotten changed accidentally.

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