RHS Opiniones 251

Having booked accessible parking we followed the signage for Show Parking and ended up in a field (the so called East Car Park I subsequently discovered). We were told by the parking attendant we’d come to the wrong car park but we saw no other signs directing traffic to accessible parking. Since the single track accessing this field would clearly remain clogged with vehicles trying to get in for a long time there was no way of escaping and finding the proper car park. Poor fellow had obviously had to fend off many similar complaints and did his best to guide us to a space nearest to the show entrance. But this was in fact nowhere near! After 15 minutes standing in a queue (which I and many other ageing and disabled visitors were hard pressed to manage on a hot day) a tiny mini bus arrived (the only shuttle bus and with just 15 seats someone said) to convey the few of us it could accommodate in stifling heat and with standing room only for myself. The driver was doing his best to fend off numerous complaints and said it had been the same on day one (2 days before our visit) but nothing had been done to improve the situation. It then got worse! We were tipped out of the bus and were left to struggle with a further 15 mins walk along a narrow grassy uneven path before eventually reaching the show entrance. By this time I for one had pretty much had enough and the prospect of walking around the showground was quite daunting. It turned out to be horrendously crowded (clearly far too many tickets sold for the size of the site), little seating was available to aid recovery from the long walk, and obviously there was no point in buying plants or anything else from outlets as we’d not be able to take it on the tiny shuttle bus back. It turned out we needn’t have worried about this latter point as, having given up after just half an hour or so, we found ourselves having to walk the whole way back to the car park as the bus driver was on his lunch break!! What a relief the prospect of going home afforded!

Very disappointed with this show. The site is too small with large queues to get around the site (around the house). The emphasis seems to be on selling goods rather than on gardening and garden design. Very few garden exhibits/designs. Quite a few problems with purchasing food and drink. Some vendors Not able to get a signal to allow payment, others running out of food and drink. No vendors accepting cash. It's our currency, we all should be allowed to pay using a method of our choice. Not a patch on last year's Tatton show. Will certainly not bother next year.

We travelled to show today and was shocked at the approach little signage then very long wait to enter the black eastern field with limited parking area numbering. Which made it very difficult to find car on return. This field was miles frm venue and for oaps and less mobile visitors was an incredible trek. The one shuttle bus wasn’t enough and dropped people at the end of a path we then had to walk a further 15 mins down. We met a lady in a wheel chair who had booked priority parking and taken wrong turn and could not get out. Her carer really struggled to push her along the path. Never experienced this ar Tatton park or Malvern really disappointed RHS. It wld have made everyone better once in venue but show gardens lacked lustre and concession stands very expensive overall a resounding failure really put us off going to any rhs events again and we have been to them all you need to plan better RHS

At least I didn't use the ticketing app. RHS told me in advance that I could show my email receipt at the gate and get a printed ticket, which I did. That was practically the only thing that went well.
The regular bus from Rotherham to Wentworth was cancelled because of the show (!!) so we had to go back to Meadowhall and queue for the shuttle coach. The queue was long and unwieldy, with only one woman in charge. When the first coach finally pulled into Meadowhall Bus Station, it was already half full with passengers from the Park and Ride so far fewer people got on that we had expected. The queue was getting pretty fed up by this time and when the next coach eventually arrived, some avoided the long line and just pushed in.
The coach then sat in long queues of traffic and had no priority.
Finally, once in the venue, the queues continued. We had to queue and shuffle to get anywhere. Getting from the back of Wentworth Woodhouse to the front was particularly annoying as it was a bottleneck through a narrow gate. Eventually the security staff (who were all excellent, by the way) put in some barriers and a one-way system which did help.
Even the actual show was not up to the expected standard. Not a lot of gardens and many had a sameness about the planting.
Expensive food but not the quality you would expect for that money. I won't be going again.

Since when did we need an app to buy tickets for a garden show. Didn't work, took too long to try. Problems with the machine at the gate. Couldn't get a signal. Are the RHS losing the plot?! So many people complaining they do not want all these apps taking up data and tracking what you are doing. I thought the RHS were supposed to be all inclusive! Seems to me they only want people with phones!

RHS Wentworth - lovely venue and the exhibitors as always put on a wonderful display- Thank you.
HOWEVER
We paid for priority parking and drove straight past it despite the entrance being near to the disabled one ( no signs in the correct side of the road) and a small one on the wrong side obscured by cars queuing to get into the disabled entrance- so ended up turning around and queuing AGAIN for another 30 minutes— signs on this side. None of the traffic attendants pointed out the entrance.
Poor signage to explain the show was on both sides of the property unless you paid £8 for a show guide.
It was nice to have a different venue closer to home and I accept there are always teething problems with new projects- but come on RHS .
Also unable to access disabled parking it was full hence paying for priority however I am currently experiencing increased issues with my mobility which requires me to use a mobility scooter getting off the priority parking was scary, it was fenced off from the road so had to go down a very small steep grassy verge to be able to access the entrance, when it came to leaving I decided to try going to the very bottom where it said’ no pedestrian access’ and a piece of metal had been placed across part of a cattle grid then had to go all the way to the top of the car park to the car- it would have been helpful to have had access breaks in the fencing for everyone.

Visited the RHS flower show at Wentworth today. What a nightmare! stuck in a traffic jam on the narrow roads for 2.5 hours just to get there. Upon arrival and following the 'signs' prebooking of accessibility parking on AXS app was useless! no one even asked for this. Instead we were directed onto an open field where the rough ground played havoc with my fractured back. Then told by a steward to exit and go to the premium parking bay. No chance! Parked up and took the half mile hike in to the west gate. Once inside pleased to see a cafe so thought a coffee and the loo would be good. What a joke - said couldn't use the loos and cafe had to be prebooked for a table - are they bonkers the people that organise these things? On to the flower show resisting the urge to by show guides at £8 each. Went instead for the kebab at the food stall which was also £8 and tasted as if you were eating the guide. Then started raining and thousands of people there so no chairs under cover. Decided to come home. Never again!

If you couldn't get tickets for this show you were the lucky ones. An hour and a half queue to get the 3 miles from the motorway to the site. I booked premium parking. When I got out the car at the top of a rough field with no show in sight I asked a steward where the entrance was and he said "About 5 minutes walk in that direction." My daughter was getting the shuttle bus from Meadowhall which took a similar time and the queues were unpleasantly aggressive. When we arrived it took us an hour to find each other because there is hardly any phone signal and long queues to get through the one-person-at-a-time gate between the east and west sections.
My first and last experience of an RHS show.

Disappointed with size of the crowds making it difficult to move around the show , there was alot on offer and lots to see but unable to really enjoy any of it due to overcrowding. Also queued for over an hour in the car 2.5 miles before getting to the car park. Seems like capacity should be capped to allow people a better experience. Coffee we queued up for ages to get was poor and fish and chips at £16 were terrible, dry oven chips. The show displays I did see were really beautiful but sadly a disappointing expensive day overall.

Very badly organised. The queue

Absolutely terrible queue just as soon as you leave the motorway. We sat for an hour and a half in the queue with at least another 45 mins to go before we would have got anywhere near the place. We decided it wasn't worth any more of our time and turned around and drove home. You'll see a sign about an hour into the queuing that says "Expect Delays", flipping understatement of the year.

Couldn't buy tickets for the RHS show at Wentworth as the axs app locked me out saying I wasn't a real person.
Decided to buy a ticket on the gate after speaking to an RHS member on the phone. On the day of travel (today) we were sent an email reminder to book parking on the axs app. The RHS didn't tell us this.
Terrible experience.

I’m not entirely sure what I got charged a lot of money for & pricey parking on top!? Not many garden designs to look at, it was mainly a large, expensive garden centre. There weren’t enough eateries, long queues. I shan’t bother going again.
Upside, the weather was pleasant and so was the atmosphere.

Appalling ticketing system that took far too much time to use, install, find tickets. I hope that the app works on the day as there is no option to download tickets elsewhere or print off. Really poor experience.

I've spent 2 days trying to buy tickets to Wentworth Woodhouse Show using AXS (an outsourced ticket agent). It was so much easier when I purchased Chelsea Flower Show tickets in 2019 and 2022 and Chatsworth Show tickets.
The event is very close to my home and the best opportunity I will ever get to attend an RHS show without a long journey to get there.
Had to create an AXS account and had lots of problems navigating the process. It was all very confusing. I have paid £90 for 3 tickets - not convinced I'll get in on the day! One minute I can see the tickets on the app, next time I look they have disappeared.
PLEASE can we have a system which allows us to print a QR code on paper or download to our phones.
It has created totally unnecessary stress - I would imagine lots of loyal RHS members are not particularly tech savvy based on the demographic and it may have put a lot of people off going to the show.

The AXS ticket-buying experience for the Hampton Court Flower Show is truly awful - took me 40 minutes to buy one ticket, had to download new app full of clickbait, QR download only, no option to print paper tickets. Give the RHS customer age profile (no offence - me included!) Lord knows how much grief this has caused. Please change your ticket provider, RHS

Horrible ticketing system. Tried three times over two days to buy tickets and car parking. Hangs, then tells me that there’s an issue. Never had this problem in prior years. Am now at a loss. Maybe for the first time in years I can’t attend - purely due to an inability to buy tickets online!!

Never had better quality plants delivered by post. I have used 3 other major supplies this year and without exception their plants have been shockingly poor. Some didn’t survive 24 hours !

Very frustrating! Just spent nearly 2 hours trying to book members tickets for Hampton Court. Never had problems in past years but the current ticketing system is time-consuming and requires setting up an account on another app.

RHS Bridgewater is a smashing visit. Pity that some miserly RHS accountant has penny pinched by reducing their clotted cream to 28gms from the usual 35-40 gms per serving. At £5 per scone, the least one expects is enough jam and clotted cream. Poor show RHS. Don’t let petty greed spoil a pleasant experience. Still, a lovely day out and fantastic grounds.