RIAS Opiniones 

Easy enough to renew my cover online, price I paid was less than last year which I found a refreshing change with everything else going up in today's world.

Great price and easy to do

Everyone I spoke to was friendly helpful and had all the answers to eny questions I had made the claim smooth and uncomplicated well done 👏 thnk you

Excellent service from RIAS. I had to phone twice to resolve an issue with my policy and each time the phone was answered within three minutes of calling, so no frustrating wait. I spoke to both Nurani and Aaron and both were super efficient, helpful and very professional. A pleasure to deal with and a credit to their company.
Thank you both and thank you RIAS!

I have had car and home insurance with this company for a decade.
This year, for renewals due on 16th September, they want to increase the home premium by 27.07 percent and car by 36. 04%, without any explanation -and although no changes whatsoever.
They say they have a policy of not negotiating at all, even when more than one policy is with them, and are completely unhelpful.
With the Consumer Price Index currently around 2.9%, the overall increase is more than 11.5 times that. It makes you feel their policy is to penalise, rather than reward loyalty. As an Octogenarian who is certainly not good at shopping around, it is very disappointing to be faced with such a substantial proposed increase , without even an attempt at justification for it, or apology for such an apparently grossly inflated uplift.

My claim was settled quite promptly and I was kept informed along the way.

I am rather elderly 18/09/1939 and find access online difficult but by phone all was excellent

Too many other products withe many numbers can be confusing.
Finally got sorted after few hours.

Inability to speak to anyone and get advice

Simplicity. Rias quoted, I accepted, all sorted

Really happy overall. Just a problem with payment

Excellent company to deal with and very competitive insurance rates.

Easy to use. Simple question and answer system.

being non tech it was simple and plain to understand, and it made the job simple for me.

From first contacting Rias I felt confident and at ease.
They gave me all the right information
to be able to keep in touch .
The claim went through quite smoothly I would recommend Rias

Dealt with my non-fault claim in amazing time, very happy with the service. Would without doubt recommend.

When I spoke to someone who gave me the information I require in a professional manner, the lady was excellent. Going on line to get the original quote is a bit stressful for me, as I'm not very tech savvy. I eventually spoke to someone just to confirm I had completed the online part fine correctly. After that I completed the transaction. I am very happy with the service.

Took out a new car insurance policy. Upon first attempt at payment I received a message saying there had been a processing issue so the policy had not been arranged. Tried again and got instant confirmation of cover. Checked my bank and the payment has been taken twice - putting me into overdraft! Webchat agent apologised for inconvenience and said I can expect a refund in 3-5 working days. Not a great start.

great price. been with hastings for years but their renewal quotes every year are outrageous and are unable to get near the price of other companies after trying to price match