Richmond Motor Group - MG Guildford Opiniones 

394
•
TrustScore: 5 sobre 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.

Valorada con 5 estrellas sobre 5

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 668 303

4,8

Excelente

TrustScore: 5 sobre 5

394 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(394)

1705 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very friendly and receptive sales team…

Very friendly and receptive sales team at MG Guildford, especially from Marios Mockos. Nice to be able to test drive a new car solo.

15 de junio de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're so glad you had a positive experience with our sales team and enjoyed your solo test drive! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Henry was fantastic from start to…

Henry was fantastic from start to finish. He listened to what we wanted and it never felt like we were being pushed into something. Excellent service I would highly recommend Henry and MG Richmond Guildford.

5 de junio de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We truly appreciate your wonderful feedback and five-star rating! We are so pleased to hear that our team provided such excellent service and a positive experience.

Valorada con 5 estrellas sobre 5

Marius Mockus was excellent and we are…

Marius Mockus was excellent and we are loving our new car. Many thanks to Marius and the team.

27 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're so happy you're loving your new car! Thank you for your kind feedback and appreciation.

Valorada con 5 estrellas sobre 5

Excellent customer service

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate how the car operates, spending nearly an hour ensuring we were fully informed. Importantly, we did not feel under any pressure to make a purchase.
If you are seeking knowledgeable, professional guidance and would like all your questions answered for complete peace of mind, I would highly recommend Henry. Thank you.

30 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We are so pleased to hear you had such an excellent experience with us! It is wonderful to know that our team provided clear advice and patiently answered all your questions, ensuring you felt fully informed and comfortable. We truly appreciate your recommendation and kind words.

Valorada con 3 estrellas sobre 5

never bother to take time to show you…

never bother to take time to show you how things work ie settings on screen.seats at desks are wornout.if you order parts for MOT oh we are not a motor factor so then your without a car for nearly a week.

24 de mayo de 2026
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Hi Mr Cooper,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valorada con 5 estrellas sobre 5

Kelly was fantastic and made the…

Kelly was fantastic and made the process very easy.

23 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your five-star rating and kind words. We are glad we made the process easy for you.

Valorada con 5 estrellas sobre 5

Thank you Kelly for your help with…

Thank you Kelly for your help with buying our new MG4.
We had a few minor problems but you sort everything out.

9 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're so glad we could assist with your new MG4 purchase and resolve any issues. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Marius at Guildford was a star

Bought an MG EV from Marius at Guildford - great experience. Marius was very helpful and patient and took time to explain everything to us without being pushy at all.

12 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're so happy to hear you had a great experience with your new EV! We appreciate your kind words about our team's helpfulness and patience. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

MG Guildford & Marius

Just wanted to say the Marius Mockus at MG Richmond Motor Group in Guildford is the consummate professional.
He made the car buying process very relaxed and easy, (considerably better than a previous car brands I have dealt with)
Marius made me feel welcome and listened to my needs and concerns and answered every question to my satisfaction.
At no point did I feel I had to buy a car unless I wanted to.
A wonderful experience and I have nothing but praise for Marius and MG Guildford.
Thankfully the car I wanted was in stock and order to collection was within a week.
Thank you

17 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We are so pleased to hear you had such a wonderful car buying experience with us! It is fantastic to know that our team made you feel welcome and listened to your needs, ensuring a relaxed and easy process. We truly appreciate your kind words and thank you for sharing your positive feedback.

Valorada con 5 estrellas sobre 5

Exceptional Service

We've had an exceptional experience with MG Motors, especialy with our Sales person Marius. He has been really attentive, patient and has taken the time to explain everything to us in a lot of details as well as answering our questions and has made the process quite easy for us. I def recommend.

19 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that our sales team member was attentive and patient, explaining everything in detail and answering your questions. It's great to know this made the process easy for you.

Valorada con 5 estrellas sobre 5

good information throughout purchase

good information throughout purchase. nothing to much trouble

5 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your wonderful review and five-star rating! We're delighted that we could provide good information and assistance.

Valorada con 5 estrellas sobre 5

Marius,

Marius,
I wanted to thank you for your professional approach to my visit last week. I appreciate that you had overlapping appointments yet still managed to spend time with me. Thank you so much. You were the best salesperson in my search for a new vehicle, as you knew your job, and the vehicle in depth. Your approach to sales was refreshing as it was professional. I really appreciated that.
Marius, I have not chosen to purchase the MG ZS, but was grateful to have had the chance to test drive it.

Thank you so much for your time and effort.

6 de mayo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate you taking the time to share your experience. We are happy to hear that our professional approach was refreshing. We're grateful for the opportunity to have assisted you and thank you for considering our vehicle.

Valorada con 1 estrellas sobre 5

Travelled 140 miles to collect the…

Travelled 140 miles to collect the vehicle. It wasn’t cleaned at all let alone valeted, no customer service, no hospitality skills and made us wait 2 hours onsite. We won’t be coming back to this garage again.

27 de abril de 2026
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Hi Ali,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valorada con 5 estrellas sobre 5

Kelly was incredibly helpful and…

Kelly was incredibly helpful and nothing was an issue. Very helpful made me feel vet comfortable and explained everything was going work.

29 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're so glad to hear that our service was helpful and made you feel comfortable, and that everything was explained clearly.

Valorada con 5 estrellas sobre 5

Brillaint service from Kelly Faith

Brillaint service from Kelly Faith. Would highly recommend has kept in touch with us from the beginning cannot fault the level of service. Thank you

24 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your positive feedback and are so glad you received brilliant service. We're pleased to hear that the communication met your expectations from start to finish.

Valorada con 5 estrellas sobre 5

Great experience

Henry was very helpful .

24 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that our team member was helpful. We appreciate your positive feedback and your time.

Valorada con 5 estrellas sobre 5

I bought the new MG HS PHEV at the MG…

I bought the new MG HS PHEV at the MG Richard, Guildford. Overall the service was very good, very good and fluent communication through phone and emails. Marius was very open and honest regarding the deal and it helped us to make our decision quite quickly. Great service and thus a happy customer here.

10 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your positive feedback and are so glad to hear about your great experience purchasing the MG HS PHEV. We're happy that the communication was fluent and that you found our team member open and honest, making your decision easier.

Valorada con 5 estrellas sobre 5

Purchase of MG HS with Marius Mockus

We were looked after by Marius Mockus. He did a fantastic job throughout, keeping us updated about all elements of the transaction. He gave us a great experience.

15 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that you had such a wonderful experience. It's great to know that our service, including being kept informed, made the transaction smooth for you. Thank you!

Valorada con 5 estrellas sobre 5

Marius was fantastic with helping me…

Marius was fantastic with helping me buy my 2nd HS (he sold me the 1st one). He was very professional, informative and kept me up to date at all times. Thank you

15 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your fantastic review! We're so glad that you found Marius professional and informative when purchasing your vehicle and that they kept you updated.

Valorada con 5 estrellas sobre 5

First Class Experience

Good comms, pleasant and professional staff. I love my car. A really positive experience! I could't fault them.

16 de abril de 2026
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're so glad you had a really positive experience with our pleasant and professional staff. We are happy you love your car!

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