Richmond Motor Group - MG Guildford Opiniones 

393
•
TrustScore: 5 sobre 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 668 303

4,8

Excelente

TrustScore: 5 sobre 5

393 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(393)

1710 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent and friendly service from…

Excellent and friendly service from both James and Charlie.

20 de octubre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Thank you for your fantastic review and five-star rating, Malcolm. We’re delighted to hear that James and Charlie provided you with excellent and friendly service. Your kind words mean a lot to us, and we’ll make sure to pass on your compliments to them. Best regards, Richmond MG Guildford.

Valorada con 5 estrellas sobre 5

Great Experience

Excellent communication throughout and car ready for delivery before the original delivery date.

Thank you Marius.

15 de octubre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Thank you for your wonderful review, Laura. We’re delighted to hear about your positive experience at Richmond MG Guildford, especially with Marius’ excellent communication and efficiency. We hope you enjoy your new car and look forward to welcoming you again in the future!

Valorada con 5 estrellas sobre 5

Exceptional Experience at Richmond MG Guildford!

This is my third MG from Richmond MG and my second HS, and the experience keeps getting better!
I've just picked up my new MG HS Trophy+, and I couldn't be more thrilled. The car itself surpasses all expectations; it’s miles ahead of the previous model in terms of looks, feel, and overall quality.
A massive thank you goes to our salesperson, Marius. From start to finish, he was an absolute professional—friendly, knowledgeable, and genuinely a pleasure to deal with. He made the process seamless and stress-free.
Marius's dedication to excellent service is why we keep coming back to Richmond MG. If you are looking for a new MG, I highly recommend visiting Richmond MG Guildford and asking for Marius; you won't be disappointed!

13 de octubre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Hi Zara, thank you so much for your fantastic five-star review! We are delighted to hear that you’re thrilled with your new MG HS Trophy+ and that it has exceeded your expectations. Your kind words about Marius and his professionalism mean a lot to us, and we will make sure to pass along your compliments. It’s wonderful to know that his dedication to exceptional service has made your experience seamless and stress-free. We truly appreciate your continued loyalty and recommendation. Enjoy your new car, and we look forward to welcoming you back to Richmond MG Guildford in the future!

Valorada con 5 estrellas sobre 5

A positive experience

I recently had a test drive of the MG S5, and was served by Marius at the Richmond Guildford branch. Marius accommodated the test drive at a relatively short notice, went through a few finance options and followed up with me. Overall, I was happy with the experience.

7 de octubre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Thank you for your review and five-star rating! We're delighted to hear that you had a positive experience at Richmond MG Guildford. It's great to know that Marius was able to accommodate your test drive on short notice and provide helpful information on finance options. We'll be sure to share your kind words with him. If you have any further questions or need assistance, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Kelly is absolutely wonderful

Kelly is absolutely wonderful. Went above and beyond is helping me with my car purchase.

30 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that your car purchase experience was wonderful. We appreciate you taking the time to leave us this great feedback.

Valorada con 5 estrellas sobre 5

James is a real asset for the company

James is a real asset for the company. Really helpful and knowledgeable

30 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're happy to hear that our team member was so helpful and knowledgeable. Thank you!

Valorada con 5 estrellas sobre 5

James was really helpful

James was really helpful. He made the whole experience stress free.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that the experience was stress-free, and we appreciate your positive feedback. Thank you for letting us know!

Valorada con 5 estrellas sobre 5

Amazing service from kelly

Amazing service from kelly, really helped me through the process.

30 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate you sharing your positive experience! We're so glad we could assist you effectively throughout the process.

Valorada con 5 estrellas sobre 5

Prompt,polite and informative customer…

Prompt,polite and informative customer service, Genuinely interested in helping us achieve our desired outcome.

25 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that our customer service was prompt, polite, and informative. It's great to know we helped you achieve your desired outcome. Thank you!

Valorada con 5 estrellas sobre 5

Excellent customer care and awareness

Excellent customer care and awareness. Very friendly staff, special thanks to Marius Mockus.

26 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate you sharing your feedback and we're happy to hear about the excellent care you received from our friendly staff. Thank you for your recognition.

Valorada con 5 estrellas sobre 5

Top Service

From the moment I went to the Richmond Motor Group in Guildford they were nothing but professional.

I couldn’t have asked for more. Nothing was to much trouble.

For me the biggest plus point was the main person I dealt with Marius Mockus. He was able to answer all my questions show me a number of ways for financing to car to best suit my budgets. He didn’t once try and push a sale on me but just wanted me to be aware of all the different options I had.

Except for the fact that I love the car he was a big part of my decision to buy .

I 100% recommend Richmond Motor Group and Marius to anyone looking to buy a new or approved second hand car.

22 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that you had such a positive experience! It's great to know that our team provided professional service and addressed your needs effectively. We appreciate your recommendation and are glad you are enjoying your car.

Valorada con 5 estrellas sobre 5

When visiting Richmond motor group…

When visiting Richmond motor group Guildford, I spoke to James a very lovely helpful man. James made my experience when I was there amazing explaining everything in full and making me feel very comfortable and would 100% recommend James and the Richmond group to everyone I know!

22 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your kind review! We're so glad to hear that you had such a positive experience. It's wonderful to know that you felt at ease and that everything was explained clearly. We appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Excellent purchase experience - thank you Marius!

Marius Mockus was our salesman and did a fantastic job of taking us through all of the vehicles that matched our search criteria. He was friendly, approachable, very knowledgeable, and importantly, he let us take our time to come to a decision. There was no sales pressure and the whole experience of buying the car was excellent. The car itself has been great, zero issues so far.
I would thoroughly recommend this garage for sales and especially Marius. Thank you!

29 de agosto de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that you had such a positive experience! It's great to know the sales process was excellent and that you are enjoying your new car. Thank you!

Valorada con 5 estrellas sobre 5

Marius was very helpful during our…

Marius was very helpful during our conversations with him where we were deciding whether to switch our car for a new one. He listened to our ideas/concerns and provided lots of helpful information presented in an objective way. There was no pressure and in the end we kept with our current car which he took in good spirit.

13 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We appreciate your feedback and are glad the experience was a positive one.

Valorada con 5 estrellas sobre 5

I recently purchased a new MG ZS…

I recently purchased a new MG ZS through Kelly Faith of Richmond Motor Group in Guildford. The whole experience was very positive and Kelly was excrptionally responsive and helpful throughout the whole deal. Five Stars!

6 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that you had a positive experience purchasing your new car. We appreciate your kind words and are so glad that our kelly was helpful and responsive throughout the process. Thanks for the five-star review!

Valorada con 5 estrellas sobre 5

Henry in sales

Henry had all details covered and made the whole buying a car process stress free. I don’t find it a very easy process normally, but he really went out of his way to make sure I had the best purchase for my budget. I’m really happy with the car. Bought MG4

5 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

We're happy to hear that the car buying process was stress-free. We're so glad we could ensure you found the best purchase for your budget and that you are happy with your MG4.

Valorada con 5 estrellas sobre 5

Marius at Richmond Motor Group.

Marius was extremely helpful and provided a great service throughout. He explained all the products on offer and gave very clear and impartial advice. I would definitely recommend the company for great customer service.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Hi Laura, we appreciate you taking the time to leave us this wonderful review! We're happy to hear that your recent experience was so positive. Thanks for recommending us!

Valorada con 5 estrellas sobre 5

Fantastic Kelly

Went to look at an MG car today not a new one but second hand and was met by such a lovely lady called Kelly . She did so much and was extremely helpful and knowledgeable of the cars that I ended up buying a brand new car from her . She made everything so simple and gave us a great deal on our trade in . I really wouldn’t hesitate to anyone that’s looking for an MG to go to this dealership and ask for Kelly she will do you a great deal with absolutely none of the BS .

30 de agosto de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Good morning, thank you for rating and reviewing us! We're pleased to know you enjoyed your visit to the showroom and that Kelly was so helpful and knowledgeable! We look forward to seeing you again!

Valorada con 5 estrellas sobre 5

My zs exclusive…

Very helpful staff very quick turn around from trading in my old car to receiving my new one.

21 de agosto de 2025
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Dear Mrs Preston, thank you for sharing your positive experience with others online! We're pleased to know the upgrade of your vehicle went so smoothly!

Valorada con 5 estrellas sobre 5

Kelly gave a first class service

Kelly gave a first class service, she was very knowledgeable about the vehicle, kept me up to date at all times and was never forceful in her approach. Very happy customer.

10 de julio de 2025
Opinión espontánea
Logotipo de Richmond Motor Group - MG Guildford

Respuesta de Richmond Motor Group - MG Guildford

Good morning Conrad, we are so glad to hear about your positive experience and that you were happy with the service provided. Thank you for your feedback!

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